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All properties in Dubai, Dubai, United Arab Emirates
1 room, 2 adults

Steigenberger Hotel Downtown Dubai

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Free WiFi
Al Abraj Street with Marasi Drive, Dubai, 0000, United Arab Emirates

Luxury hotel with 4 restaurants, near Dubai Fountain
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Children's pool
    • Connecting/adjoining rooms available
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
WiFi
Good internet service
Breakfast
Tasty breakfast
Pool
Ordinary pool

Steigenberger Hotel Downtown Dubai

  • Superior Room, 1 King Bed, City View
  • Superior Room, 1 King Bed (Burj View)
  • Superior Room, 2 Twin Beds (Burj View)
  • Suite (Canal - Club Lounge Access)
  • Royal Suite (CEO - Club Lounge Access)
  • Superior Room, 1 King Bed, Canal View
  • Family Room
  • Superior Room, 2 Twin Beds, City View
  • Superior Room, 2 Twin Beds, Canal View
  • Executive Room

What’s around Steigenberger Hotel Downtown Dubai

Landmarks

  • In Downtown Dubai
  • Dubai Fountain - 16 min walk
  • Burj Khalifa - 23 min walk
  • Dubai Aquarium & Underwater Zoo - 24 min walk
  • Dubai Mall - 26 min walk
  • Dubai Opera - 15 min walk
  • KidZania - 23 min walk
  • Safa Park - 41 min walk

Getting around

  • Dubai Intl. Airport (DXB) - 18 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 34 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 44 min drive
  • Business Bay Station - 19 min walk
  • Burj Khalifa - Dubai Mall Station - 25 min walk
  • Airport shuttle (surcharge)
  • Free train station drop-off
  • Free shopping center shuttle
  • Free beach shuttle

At a glance

Key facts

Hotel size

  • This hotel has 353 rooms
  • This hotel is arranged over 19 floors

Arriving/leaving

  • Check-in time starts at 3:00 PM
  • Check-out time is noon
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Train station shuttle service is available from 12:30 PM to 8:00 PM. Fees may apply. Contact the property in advance to make arrangements. This property’s club lounge is temporarily closed. Breakfast is served at Bayside Restaurant. Afternoon tea, happy hour, and refreshments are served at Brothaus Bakery Bistro.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

  • Free train station drop-off from 12:30 PM to 8:00 PM

Parking

  • Free valet parking

  • RV/bus/truck parking

Offsite

  • Free beach shuttle

  • Free shopping center shuttle

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Free beach shuttle
  • Beach cabanas (surcharge)
  • Outdoor pool
  • Children's pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Beach sun loungers
  • Pool sun loungers
  • Steam room
  • Beach towels
  • Pool umbrellas
Working away
  • Business center
  • Conference space
  • Meeting rooms 5
  • Conference space size (feet) - 3423
  • Conference space size (meters) - 318
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2014
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Library
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Braille signage
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • Arabic
  • Chinese
  • Dutch
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Shower/tub combination
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • 40-inch LED TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Spa at the Steigenberger has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Bayside - This buffet restaurant specializes in international cuisine.

Das Cafe - Onsite lobby lounge. Open daily.

Swim & Tonic - This bar specializes in international cuisine. Open daily.

Brothaus Bakery Bistro - Onsite bistro. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Steigenberger Hotel Downtown Dubai’s small print

Also known as

  • Steigenberger Hotel Business Bay Dubai
  • Steigenberger Hotel Business Bay Dubai
  • Steigenberger Hotel Downtown Dubai Hotel
  • Steigenberger Hotel Downtown Dubai Dubai
  • Steigenberger Hotel Downtown Dubai Hotel Dubai
  • Steigenberger Dubai Dubai

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 18 years old are not allowed in the spa.

Parking height restrictions apply.

This property advises that guest safety measures are currently in place.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: AED 20 per accommodation, per night

Deposit: AED 500.00 per day

    A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

Optional extras

Late check-out can be arranged for an extra charge of AED 300.00 (subject to availability)

Rollaway beds are available for AED 190.0 per day

Buffet breakfast is offered for an extra charge of AED 145 for adults and AED 67.50 for children (approximately)

Airport shuttle service is offered for an extra charge of AED 290 per vehicle (one-way)

Airport shuttle for children between the ages of 6 and 12 costs AED 290 (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Steigenberger Hotel Downtown Dubai

  • Does Steigenberger Hotel Downtown Dubai offer free cancellation for a full refund?
    Yes, Steigenberger Hotel Downtown Dubai does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Steigenberger Hotel Downtown Dubai currently open?
    This property is closed from April 27 2020 to September 15 2020 (dates subject to change).
  • Is parking offered at Steigenberger Hotel Downtown Dubai?
    Yes, there's free self, valet, and extended parking.
  • Is there a pool at Steigenberger Hotel Downtown Dubai?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Steigenberger Hotel Downtown Dubai?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Steigenberger Hotel Downtown Dubai?
    You can check in starting at 3:00 PM. Check-out time is noon. Late check-out is available for a charge of AED 300.00 (subject to availability).
  • Are there restaurants at or near Steigenberger Hotel Downtown Dubai?
    Yes, there are 4 onsite restaurants.
  • Is airport shuttle service offered by Steigenberger Hotel Downtown Dubai?
    Yes, an airport shuttle is available. The charge is AED 290 per vehicle one-way.

Recent reviews

Fabulous 8.8 From 578 reviews

Poor 2.0
I like the chain but this one in dubai has a below average service. Unfriendly staff, noisy rooms and small lobby.
Bassam, ie1 night business trip
Exceptional 10.0
Great horel, great staff
Steigenberger chain is amazing as usual, I was very satisfied.
Ahmed, ie2 night family trip
Exceptional 10.0
Exceptional, except for:
I had the pleasure of staying at this luxurious hotel for my birthday, situated in the heart of Business Bay which is few minutes away from Dubai Mall & Burj Khalifa. The room was spacious and beautifully decorated, the bed was very comfortable with the option of requesting different types of pillows from memory foam to body pillows complimentary from the hotel (gone are the days where you sink deep uncomfortably into hotel pillows), The bathroom was as clean as if you’re the first guest to use it with state of the art amenities and great shower and bathtub. I’ve also enjoyed the several room service meals I’ve tried which were exceptionally good for hotel room service standards. I've also tried the spa facilities, professional massage and relaxing sauna and steam rooms and a useful gym. However, I was not aware that there’s a policy in Dubai where we cannot have more than one “registered” visitor in the room, which seems like a backward and stupid rule by the Dubai Police which meant I wasn’t allowed to have any friends over in my room to spend time with them at the comfort of my own room. I’ve had a bad experience with one of the receptionists (won’t mention his name) who was extremely rude in the way he was explaining this odd rule to me. Overall it was a great experience. Just note that you’re only allowed one guest (or visitor) per booking and you can’t have anyone over even if it’s for a minute. (still mad about it)
Ali, ie6 night trip
Exceptional 10.0
Fab stay
All staff were so friendly and accomodating and the hotel itself was so nice! Would definitely reccommend staying here and opting for the breakfast.
Louise, ie1 night romance trip
Exceptional 10.0
Great hotel !
We had a lovely stay. Everyone was extremely friendly and helpful, the room was amazing and the breakfast delicious :) I would definitely recommend it to anyone going to Dubai.
Nesrine, ie3 night romance trip
Exceptional 10.0
Great Gem in Business Bay
Amazing service and incredible value make this hotel a place to stay any time one visits Dubai. I genuinely loved staying here.
Shah, ie1 night family trip
Very Good 8.0
Pleasant stay!!
Everything about the hotel was very nice. The only problem was that the hotel is not nearby any Metro station hence one had to rely on taxi's. Also not very many restaurants nearby the hotel. However, quality of rooms, service etc was fantastic!
Abrar, ie3 night trip with friends
Exceptional 10.0
One of the best
One of the best but make sure to take a room in higher floor bc of the noises during weekend
Noha, ie3 night trip
Very Good 8.0
Nice experience
Over all it was a good experience, room was nice and clean with a nice view of the canal, good location close to Dubai Mall (about 10 to 15 minuets walk ), and also the staff was friendly.
Ziyad, ie4 night trip
Very Good 8.0
Hotel staff seemed to not know the hotel very well. I asked several staff at different times whether there was another restaurant in the hotel but got the same answer every time. After a gym session, I found another terrace opposite to the gym that we were not aware of (poor signage other than in the elevator). Recommend it for sure specially for their mexican food which was great as it also had a great view of the river. Didn't get a chance to tey the rest! They forgot to clean my room and took them 45 minutes to send someone which was a shame. Locked my minibar which was apparently a mistake as it should have been done for another room. I wasn't even planning on drinking at all and the intrusion late the evening to do so wasn't the best. Overall, the stay was great and staff were courteous and very helpful. Breakfast needs a bit updating but waiters there were very attentive which added to the sharm of the hotel.
German, gb4 night business trip

Steigenberger Hotel Downtown Dubai

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