Hotel Nord Otaru

Riverfront hotel with restaurant, near Otaru Canal

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Where to?

Dates

July 2025

August 2025

Overview
Rooms
Location
Policies

Located near Otaru Canal, Hotel Nord Otaru is a haven of relaxation. Enjoy breakfast, lunch, or dinner at one of the two on-site restaurants and unwind in the rooftop garden or bar after exploring nearby attractions like Shin Nihonkai Ferry. The helpful staff has left a lasting impression on previous guests who praised its location.

Excellent

Popular amenities

Bar
Electric vehicle charging point
Non-smoking
Parking available
Laundry facilities
24/7 front desk

Main amenities (12)

Daily housekeeping
Restaurants and bar/lounge
Rooftop terrace
Breakfast available
Self parking
Terrace
24-hour front desk
Air conditioning
Garden
Front desk safe
Vending machine
Self-serve laundry

Feel at home (6)

Children stay free
Fridge
Television
Garden
Terrace
Daily housekeeping

22 Jul - 23 Jul

Room options

All rooms

1 bed

2 beds

3+ beds

Showing 30 of 30 rooms

1 bedroom, premium bedding, down duvets, in-room safe

Executive Room, Non Smoking, Canal View

Exceptional

Highlights

Air conditioning

Free rollaway/extra beds

Fridge

LCD TV

Down duvet

Premium bedding

Separate bedroom

Separate bath and shower

57 sq m
Canal view
Sleeps 9
2 Single Beds and 3 Single Sofa Beds

Superior Twin Room, Non Smoking

Very good

Highlights

Air conditioning

Free rollaway/extra beds

Fridge

LCD TV

Down duvet

Premium bedding

Separate bedroom

Separate bath and shower

Canal view
Sleeps 7
2 Single Beds and 2 Single Sofa Beds

Family Suite, Non Smoking, Canal View

Exceptional

Highlights

Air conditioning

Free rollaway/extra beds

Fridge

LCD TV

Down duvet

Premium bedding

Separate bedroom

Separate bath and shower

57 sq m
Canal view
Sleeps 9
3 Single Beds and 2 Single Sofa Beds

Junior Suite, Non Smoking

Wonderful

Highlights

Air conditioning

Free rollaway/extra beds

Fridge

LCD TV

Down duvet

Premium bedding

Separate bedroom

Separate bath and shower

39 sq m
Mountain view
Sleeps 7
3 Single Beds and 1 Single Sofa Bed

Grand Twin Room, Non Smoking, Canal View

Wonderful

Highlights

Air conditioning

Fridge

LCD TV

Down duvet

Premium bedding

Separate bedroom

Separate bath and shower

Hairdryer

57 sq m
Canal view
Sleeps 11
2 Single Beds and 4 Single Futons

Comfort Double Room, Non Smoking

Good

Highlights

Air conditioning

Fridge

LCD TV

Down duvet

Premium bedding

Separate bedroom

Shower/bath combination

Hairdryer

15 sq m
City view
Sleeps 3
1 Large Single Bed

Executive Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

Highlights

Air conditioning

Fridge

LCD TV

Down duvet

Premium bedding

Separate bedroom

Separate bath and shower

Hairdryer

57 sq m
Canal view
Sleeps 9
2 Single Beds and 3 Single Sofa Beds

Twin Room, Accessible, Non Smoking (Eco Plan - No Cleaning Service)

Highlights

Air conditioning

Fridge

LCD TV

Down duvet

Premium bedding

Separate bedroom

Separate bath and shower

Hairdryer

30 sq m
Canal view
Sleeps 5
2 Single Beds and 1 Single Sofa Bed

Comfort Double Room, Non Smoking, Eco Plan - No Cleaning Service

Highlights

Air conditioning

Fridge

LCD TV

Down duvet

Premium bedding

Separate bedroom

Shower/bath combination

Hairdryer

15 sq m
City view
Sleeps 3
1 Large Single Bed

Junior Suite, Non Smoking (Eco Plan - No Cleaning Service)

Highlights

Air conditioning

Fridge

LCD TV

Separate bedroom

Premium bedding

Down duvet

Separate bath and shower

Hairdryer

39 sq m
Mountain view
Sleeps 7
3 Single Beds and 1 Single Sofa Bed

Standard Triple Room, Non Smoking (Eco Plan - No Cleaning Service)

Very good

Highlights

Air conditioning

Fridge

LCD TV

Down duvet

Premium bedding

Separate bedroom

Shower/bath combination

Hairdryer

25 sq m
Mountain view
Sleeps 5
2 Single Beds and 1 Single Sofa Bed

Standard Twin Room, Non Smoking (Eco Plan -No Cleaning Service)

Very good

Highlights

Air conditioning

Fridge

LCD TV

Down duvet

Premium bedding

Separate bedroom

Shower/bath combination

Hairdryer

25 sq m
City view
Sleeps 3
2 Single Beds

Standard Queen Room, Non Smoking, Eco Plan - No Cleaning Service

Highlights

Air conditioning

Fridge

LCD TV

Down duvet

Premium bedding

Separate bedroom

Separate bath and shower

Hairdryer

25 sq m
City view
Sleeps 3
1 Double Bed

Family Suite, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

Highlights

Air conditioning

Fridge

LCD TV

Separate bedroom

Premium bedding

Down duvet

Separate bath and shower

Hairdryer

57 sq m
Canal view
Sleeps 9
3 Single Beds and 2 Single Sofa Beds

Standard Queen Room, Non Smoking

Wonderful

Highlights

Air conditioning

Fridge

LCD TV

Down duvet

Premium bedding

Separate bedroom

Separate bath and shower

Hairdryer

25 sq m
City view
Sleeps 3
1 Double Bed

Standard Twin Room, Non Smoking

Good

Highlights

Air conditioning

Fridge

LCD TV

Down duvet

Premium bedding

Separate bedroom

Shower/bath combination

Hairdryer

25 sq m
City view
Sleeps 3
2 Single Beds

Superior Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

Wonderful

Highlights

Air conditioning

Free rollaway/extra beds

Fridge

LCD TV

Down duvet

Premium bedding

Separate bedroom

Separate bath and shower

30 sq m
Canal view
Sleeps 7
2 Single Beds and 2 Single Sofa Beds

Grand Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

Highlights

Air conditioning

Fridge

LCD TV

Down duvet

Premium bedding

Separate bedroom

Separate bath and shower

Hairdryer

57 sq m
Canal view
Sleeps 11
2 Single Beds and 4 Single Futons

Standard Triple Room, Non Smoking

Excellent

Highlights

Air conditioning

Free rollaway/extra beds

Fridge

LCD TV

Down duvet

Premium bedding

Separate bedroom

Shower/bath combination

25 sq m
Mountain view
Sleeps 5
2 Single Beds and 1 Single Sofa Bed

Twin Room, Accessible, Non Smoking

Exceptional

Highlights

Air conditioning

Free rollaway/extra beds

Fridge

LCD TV

Down duvet

Premium bedding

Separate bedroom

Separate bath and shower

30 sq m
Canal view
Sleeps 5
2 Single Beds and 1 Single Sofa Bed

Standard Triple Room

Sleeps 3
2 Single Beds and 1 Single Sofa Bed

Standard queen Room

Exceptional

Sleeps 2
1 Queen Bed

Junior Suite

Sleeps 4
1 Single Sofa Bed and 3 Single Beds

Superior Twin Room

Sleeps 4
2 Single Beds and 2 Single Sofa Beds

Standard Twin Room

Sleeps 2
2 Single Beds

Comfort Double Room

Sleeps 2
1 Double Bed

Executive River Twin

Sleeps 5
2 Single Beds and 3 Single Sofa Beds

Grande Family Room

Sleeps 5
2 Single Sofa Beds and 3 Single Beds

Accessible Room

Sleeps 3
1 Single Sofa Bed and 2 Single Beds

Grande Japanese Western Style Room

Sleeps 6
2 Single Beds and 4 Single Futons

Similar properties

Parking available
Free WiFi
Restaurant
Air conditioning

About the area

1-4-16 Ironai, Otaru, Hokkaido, 047-0031

What's nearby

Otaru Canal - 1 min walk - 0.0 km
Otaru Music Box Museum - 15 min walk - 1.3 km
Shin Nihonkai Ferry - 2 min drive - 2.1 km
Otaru Tenguyama Ropeway - 4 min drive - 3.8 km
Otaru Aquarium - 6 min drive - 5.2 km

Getting around

Sapporo (OKD-Okadama) - 47 min drive
New Chitose Airport (CTS) - 77 min drive
Inaho Station - 20 min drive
Hoshioki Station - 20 min drive
Teine Station - 21 min drive
Otaru Station - 9 min walk
Minami-Otaru Station - 22 min walk

Restaurants

‪小樽ビール小樽倉庫No.1 - ‬3 min walk
‪おたる政寿司ぜん庵 - ‬3 min walk
‪澤崎水産海鮮食堂 - ‬3 min walk
‪麻ほろ - ‬5 min walk
‪ISO - ‬3 min walk

About this property

Hotel Nord Otaru

Hotel Nord Otaru features a rooftop terrace and puts you only steps from Otaru Canal. Guests looking for a bite to eat can visit sizzle, which serves breakfast and lunch. Other highlights include a bar/lounge, a terrace and a garden. Fellow travellers love the helpful staff and location. The property is only a short walk to public transportation: Otaru Station is 9 minutes away.

Languages

Chinese (Mandarin), English, Japanese, Korean

More about this property

At a glance

Hotel size

- 98 rooms
- Arranged over 6 floors

Arriving/Leaving

- Check-in start time: 3 PM; check-in end time: midnight
- Minimum check-in age – 18
- Check-out time is 11 AM

Special check-in instructions

- Front desk staff will greet guests on arrival at the property
- For any questions, please contact the property using the information on the booking confirmation
- Breakfast service will begin at 6:30 AM from July 2-October 1, 2025.
- Due to a local event, traffic restrictions will be in place in the area surrounding the property from July 25-27, 2025. During this time, parking is available on a first-come, first-served basis. Parking reservations are not accepted.

Required at check-in

- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
- No cots (infant beds)

Pets

- Pets not allowed

Internet

- Free WiFi in public areas
- Free WiFi in rooms

Parking

- Uncovered on-site self-parking (JPY 1200 per night)
- Wheelchair-accessible parking on site
- Electric vehicle charging point on site
- Height restrictions apply for on-site parking

Other information

- Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 7 AM–9:30 AM
Restaurant
Bar/lounge

Travelling with children

Children stay for free (see details)

Working away

Meeting room

Services

24-hour front desk
Laundry facilities
Free newspapers in reception
Luggage storage

Facilities

1 building/tower
Built in 1996
Safe-deposit box at front desk
Rooftop terrace
Garden
Banquet hall

Accessibility

Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking

Room amenities

Be entertained

LCD television

Home comfort

Air conditioning
Slippers
Iron/ironing board (on request)

Sleep well

Down duvet
Premium bedding

Freshen up

Bidet
Free toiletries
Hairdryer
Towels

Stay connected

Desk
Free WiFi
Phone

Food and drink

Fridge

Daily housekeeping
In-room safe

Special features

Dining

Sizzle – This buffet restaurant serves breakfast and lunch.

Fees & policies

Optional extras

Buffet breakfast is offered for an extra charge of approximately JPY 2530 for adults and JPY 1430 for children

Children & extra beds

Guests must contact this property in advance to reserve rollaway/extra beds

Parking

Uncovered self-parking costs JPY 1200 per night
Parking height restrictions apply

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Hotel Nord Otaru

Nord Otaru

Hotel Nord Otaru Hokkaido

Hotel Nord Otaru Hotel

Hotel Nord Otaru Otaru

Hotel Nord Otaru Hotel Otaru

Frequently asked questions

Does Hotel Nord Otaru offer free cancellation for a full refund?

Yes, Hotel Nord Otaru does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Nord Otaru?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Nord Otaru?

Yes. Self-parking costs JPY 1200 per night. Electric car charging is available.

What are the check-in and check-out times at Hotel Nord Otaru?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM.

What is there to do at Hotel Nord Otaru and nearby?

Hotel Nord Otaru has a garden.

Are there restaurants at or near Hotel Nord Otaru?

Yes, there's an on-site restaurant, sizzle.

What's the area around Hotel Nord Otaru like?

Hotel Nord Otaru is located by the river, a short 9-minute walk from Otaru Station and 13 minutes' walk from Rinyu Morning Market. Travellers love the hotel's prime location.

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Hotel Nord Otaru Reviews

8.8

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room

Location

Canal

Breakfast

Walking

Service staff

View

Amenities

What guests liked

Breakfast was a highlight with many options and a standout feature, particularly the Hokkaido milk pudding. (4 reviews)

From real guest reviews summarized by AI.

10/10

Spacious rooms and great location

1-night trip

10/10

Great location and easy parking. Nice staff and clean room.

1-night trip

8/10

The property worked for our vacation need. It was easy to access and enjoy the surrounding areas.

7-night trip

10/10

Silent with snow view from the room …. Will visit again

1-night trip

8/10

Clean, convenient and helpful staff

2-night trip

10/10

Thoroughly enjoyed our stay - out very spacious and comfortable home away from home. Everything from check in with welcoming attentive reception staff to other staff, the view from the room, the location, the ambiance/ decor - this hotel is recommended. The only negative - no coffee provided in the room or at reception.

3-night trip

10/10

Nice location, friendly and helpful staff, and easy to get around.

2-night trip

10/10

It’s just 5 to 8 minutes walk from Otaru Station.

2-night trip

8/10

The hotel is a bit old. But its location is very good. I like its breakfast best.

1-night trip

10/10

The view from the window was fantastic with unblocked view of the canal.

2-night trip

10/10

Great location overlooking the Otaru river. Walking distance from JR Station. Nice and spacious room for family.

1-night trip

10/10

Convenient location, walking distance to most of an attraction rooms are decent size and clean. Staff are friendly and parking is right in the hotel with fee

1-night trip

8/10

Clean room and convenient for shopping

2-night trip

6/10

Great location next to canal. Room was dated and there were spots that weren't that clean, grout coming off the bathroom and debris behind the toilet seat...

2-night trip

10/10

Polite and efficient

5-night trip

10/10

Excellent service from staff. Near to Otaru canal.

1-night trip

6/10

Right in front of canal. Walking distance to Lawson, main shopping street. Walkable to Otaru Station

2-night trip

8/10

Good

3-night trip

8/10

Stayed in an Eco room - god for short stay of 1-2 nights not so good for longer stay. Toilet not clean after 2 days smelled :(. Trash cans are not segregated no meaning to eco! Room gets too hot and windows cannot be opened. Location of hotel is good.

3-night trip

8/10

Just next to the canal and the brewery is a plus, but it’s a little far from the Sakaimachi shopping street. Rooms are normal but clean, hotel staff is friendly. Carpark is a little unexpected, using a parking conveyor lift but staff are on hand to guide you through the process

1-night trip

8/10

The hotel is a bit old but is clean. There is insufficient parking space, I arrived 4pm at the hotel and the parking space is already full.

1-night trip

4/10

I was disappointed on the service of the hotel. They were willing to charge extra money when guest asks something. They tried to charge for one hour late check out which is normally understood in most of the hotel. Bed was too old to comfortable sleep comparing to the price.

1-night trip

10/10

Good

1-night trip

4/10

Super small for 2 persons. Toilet smells

1-night trip

10/10

Comfortable stay. Some part of the side walks were slippery because covered with icy snow. I guess the local government doesn’t have any regulations to keep the sidewalks clear of icy snow.

6-night trip

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Hotel Nord Otaru

Choose dates to view prices

Photo gallery for Hotel Nord Otaru

Reviews

Popular amenities

Main amenities (12)

Feel at home (6)

Room options

View all photos for Executive Room, Non Smoking, Canal View

Executive Room, Non Smoking, Canal View

Highlights

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking

Highlights

View all photos for Family Suite, Non Smoking, Canal View

Family Suite, Non Smoking, Canal View

Highlights

View all photos for Junior Suite, Non Smoking

Junior Suite, Non Smoking

Highlights

View all photos for Grand Twin Room, Non Smoking, Canal View

Grand Twin Room, Non Smoking, Canal View

Highlights

View all photos for Comfort Double Room, Non Smoking

Comfort Double Room, Non Smoking

Highlights

View all photos for Executive Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

Executive Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

Highlights

View all photos for Twin Room, Accessible, Non Smoking (Eco Plan - No Cleaning Service)

Twin Room, Accessible, Non Smoking (Eco Plan - No Cleaning Service)

Highlights

View all photos for Comfort Double Room, Non Smoking, Eco Plan - No Cleaning Service

Comfort Double Room, Non Smoking, Eco Plan - No Cleaning Service

Highlights

View all photos for Junior Suite, Non Smoking (Eco Plan - No Cleaning Service)

Junior Suite, Non Smoking (Eco Plan - No Cleaning Service)

Highlights

View all photos for Standard Triple Room, Non Smoking (Eco Plan - No Cleaning Service)

Standard Triple Room, Non Smoking (Eco Plan - No Cleaning Service)

Highlights

View all photos for Standard Twin Room, Non Smoking (Eco Plan -No Cleaning Service)

Standard Twin Room, Non Smoking (Eco Plan -No Cleaning Service)

Highlights

View all photos for Standard Queen Room, Non Smoking, Eco Plan - No Cleaning Service

Standard Queen Room, Non Smoking, Eco Plan - No Cleaning Service

Highlights

View all photos for Family Suite, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

Family Suite, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

Highlights

View all photos for Standard Queen Room, Non Smoking

Standard Queen Room, Non Smoking

Highlights

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

Highlights

View all photos for Superior Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

Superior Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

Highlights

View all photos for Grand Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

Grand Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

Highlights

View all photos for Standard Triple Room, Non Smoking

Standard Triple Room, Non Smoking

Highlights

View all photos for Twin Room, Accessible, Non Smoking

Twin Room, Accessible, Non Smoking

Highlights

View all photos for Standard Triple Room

Standard Triple Room

View all photos for Standard queen Room

Standard queen Room

View all photos for Junior Suite

Junior Suite

View all photos for Superior Twin Room

Superior Twin Room

View all photos for Standard Twin Room

Standard Twin Room

View all photos for Comfort Double Room