380, Chulia Street, Georgetown, George Town, Penang, 10200
What's nearby
Pinang Peranakan Mansion - 11 min walk
KOMTAR - 12 min walk
Padang Kota Lama - 13 min walk
Penang City Hall - 14 min walk
Swettenham Pier Cruise Terminal - 18 min walk
Getting around
Penang (PEN-Penang Intl.) - 27 min drive
Penang Sentral - 29 min drive
Tasek Gelugor Station - 49 min drive
Restaurants
Sky Restaurant 青天饭店 - 1 min walk
Wai Kei Cafe 槐記蜜味燒臘 - 1 min walk
Il Bacaro - 3 min walk
Kim Maou Cafe - 2 min walk
Tho Yuen Restaurant - 3 min walk
About this property
Chulia Heritage Hotel
Chulia Heritage Hotel puts you a short five-minute drive from KOMTAR and Swettenham Pier Cruise Terminal. Freebies such as WiFi and self-parking are added perks, and guests looking to stay active can experience the nearby hiking/biking trails. Other highlights include a terrace and a garden.
Languages
Chinese (Mandarin), English, Malay
At a glance
Hotel size
45 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (1 year old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
On-site parking is limited
Other information
Smoke-free property
Property amenities
Travelling with children
Children stay for free (see details)
What to do
Hiking/biking trails nearby
Services
Front desk (limited hours)
Tour/ticket assistance
Luggage storage
Bike hire
Facilities
Safe-deposit box at front desk
Garden
Terrace
Accessibility
Lift
Room amenities
Be entertained
LCD television
Premium satellite channels
Home comfort
Air conditioning
Slippers
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Shower only
Hairdryer
Towels
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe
Local maps
Fees & policies
Refundable deposits
Deposit: MYR 100 per accommodation, per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: MYR 2.00 per accommodation, per night
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Also known as
Chulia Heritage Hotel Penang
Chulia Heritage Hotel
Chulia Heritage Penang
Chulia Heritage
Chulia Heritage Hotel Penang/George Town
Chulia Heritage Hotel George Town
Chulia Heritage George Town
Chulia Heritage Hotel Hotel
Chulia Heritage Hotel George Town
Chulia Heritage Hotel Hotel George Town
Frequently asked questions
Does Chulia Heritage Hotel offer free cancellation for a full refund?
Yes, Chulia Heritage Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Chulia Heritage Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Chulia Heritage Hotel?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Chulia Heritage Hotel?
Check-in start time: 2:00 PM; check-in end time: 9:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Chulia Heritage Hotel and nearby?
Have fun during the warmer months with activities nearby such as hiking. Chulia Heritage Hotel also has a garden.
What's the area around Chulia Heritage Hotel like?
Chulia Heritage Hotel is a short 12-minute walk from KOMTAR and 18 minutes' walk from Swettenham Pier Cruise Terminal.
Chulia Heritage Hotel Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.0/10
Staff & service
7.0/10
Amenities
7.4/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Very good
10 December 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
6/10 Good
7 September 2023
👍
Ali
Ali, 4-night trip
Verified Expedia guest review
2/10 Poor
16 September 2022
WARNING Dishonest staff - do not stay here
Charged us for a deluxe room and gave us a room 2/3 the size no curtains, no room safe, noisy and not cleaned properly - still half full drink bottles from previous tenant.
Several years ago it was well run, not any more. L
Stephen P
Stephen P, 1-night trip
Verified Hotels.com guest review
6/10 Good
26 March 2020
Basic hotel
Room is bright with high ceilings. Our room was on ground level almost next to reception area. We stayed one night only as our hotel closed due to the government lockdown. Bathroom shower was almost right over the toilet. The whole room was wet every time someone showered. Occasionally, we'd smell cigarette smoke possibly from someone smoking near the reception area. Bed sheets were well worn and doesn't seem clean. Saw a couple of long hairs. Ugh.
Nerissa
Nerissa, 1-night trip
Verified Hotels.com guest review
6/10 Good
12 February 2020
Gerald
Gerald, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
3 February 2020
Rosemary
Rosemary, 2-night trip
Verified Hotels.com guest review
8/10 Very good
29 January 2020
Clean & nice
Verified traveller
1-night romance trip
Verified Expedia guest review
8/10 Very good
28 January 2020
Value for money
Sophiia
Sophiia, 2-night family trip
Verified Hotels.com guest review
6/10 Good
29 December 2019
Haniza Begum binti
Haniza Begum binti, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
24 November 2019
Yap
Yap, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 September 2019
Superb location
Loga
Loga, 3-night trip
Verified Expedia guest review
6/10 Good
2 September 2019
Wonderful staff, worst WiFi!
The WiFi was really, really terrible! That alone will prevent me from staying here again. Other than that, love the location and the staff were absolutely superb. A huge thank you to them all! Some gardeners were smoking while working, which is not allowed. Why can’t Malaysians follow simply rules? No hope for the country if this carries on.
Lee
Lee, 4-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
2 September 2019
Love the environment
Verified traveller
1-night trip with friends
Verified Expedia guest review
4/10 Fair
13 August 2019
The room is not in a very good condition. I have booked 2 rooms. 1 room have problem to enter using the keycard. Then later it does not have any power. Need to change room then after change to another room, the room intermittent power "trip". Need to change room again.
My room initial seems ok. Then out of sudden, there is water dripping from the toilet ceiling. Need to change room.
No fridge and there is not enough space to have a mini table.
CheeKeong
CheeKeong, 3-night family trip
Verified Expedia guest review
4/10 Fair
31 July 2019
Poorly maintained.
Verified traveller
2-night romance trip
Verified Expedia guest review
4/10 Fair
18 July 2019
No water, old linens and towels no toiletries
Verified traveller
5-night family trip
Verified Expedia guest review
2/10 Poor
17 July 2019
Verified traveller
3-night trip
Verified Expedia guest review
6/10 Good
15 July 2019
The heritage building was in an excellent location - very hip and happening with lots of bars, quaint cafe's and eateries. The venue however was a little run down - not as well maintained as I hoped it would be. My bedroom with fresh linen had traces of hair - of different length on it. The bathroom was clean but the water heater wasn't working so well. As I was on the ground floor, I can hear people moving around above my room.
Chang
Chang, 1-night business trip
Verified Expedia guest review
8/10 Very good
15 July 2019
Verified traveller
3-night trip
Verified Expedia guest review
10/10 Exceptional
3 June 2019
the room upgrade, good experience!
Verified traveller
2-night trip
Verified Expedia guest review
8/10 Very good
5 May 2019
Old building with new painting and modern toilet. Used common toilet but no issues as they have a few for everybody. Slept well got tv and aircon. Downside, better bring your own drinking water and personal toiletries.
Verified traveller
1-night romance trip
Verified Expedia guest review
8/10 Very good
28 April 2019
For foodies
Great location. Good food nearby.
Neil J
Neil J, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
27 March 2019
Good hotel in a great location would use again.
Pauline
Pauline, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
8 March 2019
Simple and clean. Nearby to many attractions. Check-in was prompt and staff was very helpful and friendly.
Verified traveller
2-night trip
Verified Expedia guest review
2/10 Poor
29 November 2018
Do not expect car parking even if you book, I advised I require car parking on arrival as I was driving 600KM from Thailand and this was essential to my stay. When I arrived one of the security/ car park attendants / maffia woman told very rudely the car park was full move my car now and I should of got there earlier and “the Malaysians” beat you to it and laughed. I said can I just stay 5 minutes and check in first and leave my bag in the room and she said no go and pay for parking elsewhere! I stay in up to 50 hotels a year and also own a hotel, this was one of the most disgusting receptions I have ever encountered at any hotel anywhere in the world and ended Ed up parking almost 2km away! Room was fine, terrible WiFi speeds however this is common in Malaysia. I stayed 2 times in 3 days as part of a business trip and left my car where I parked on the first night, when I returned 2 days later she laughed at me saying where is your car?