Hotel Ambassador Playa II puts you a short five-minute drive from Benidorm Palace and Llevant Beach. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with Thai massages, body wraps or body treatments. Other highlights include 2 bars/lounges, an outdoor pool and a poolside bar. Fellow travellers love the helpful staff.
Languages
English, French, Spanish
At a glance
Hotel size
198 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered on-site self-parking (EUR 20 per day)
Wheelchair-accessible parking on site
On-site parking is limited
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast each morning (surcharge)
2 bars/lounges
Restaurant
Poolside bar
Free daily reception
Snack bar/deli
Travelling with children
Playground
What to do
Beach nearby
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
Terrace
Fitness centre
An outdoor pool
Full-service spa
Sauna
Outdoor entertainment area
Accessibility
Lift
Wheelchair-accessible parking
1 on-site accessible parking spaces
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Room amenities
Be entertained
Television
Home comfort
Air conditioning and heating
Sleep well
Blackout curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
Furnished balcony
Freshen up
Bath or shower
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
More
Daily housekeeping
In-room safe (surcharge)
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Benicaldea Wellness & Spa. Services include Thai massages, body wraps and body treatments. The spa is equipped with a sauna.
The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 8 years old are not allowed in the spa.
Fees & policies
Optional extras
Safes in guest rooms can be used for EUR 15.00 per week
Parking
Covered self-parking costs EUR 20 per day
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 7:00 PM
Guests under 8 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Hotel Ambassador II Benidorm
Hotel Ambassador II
Ambassador II Benidorm
Ambassador II
Hotel Ambassador II
Ambassador Playa Ii Benidorm
Hotel Ambassador Playa II Hotel
Hotel Ambassador Playa II Benidorm
Hotel Ambassador Playa II Hotel Benidorm
Frequently asked questions
Is there a pool at Hotel Ambassador Playa II?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 7:00 PM.
Are pets allowed at Hotel Ambassador Playa II?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Ambassador Playa II?
Yes. Self-parking costs EUR 20 per day. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Ambassador Playa II?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.
Is there an on-site casino at Hotel Ambassador Playa II?
No, this hotel doesn't have a casino, but Casino Mediterraneo Benidorm (6-min walk) is nearby.
What is there to do at Hotel Ambassador Playa II and nearby?
Hotel Ambassador Playa II has 2 bars and a spa, as well as an outdoor pool and a fitness centre.
Are there restaurants at or near Hotel Ambassador Playa II?
Yes, there's an on-site restaurant.
Does Hotel Ambassador Playa II have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Hotel Ambassador Playa II like?
Hotel Ambassador Playa II is in the heart of Benidorm, a short 5-minute walk from Llevant Beach and 6 minutes' walk from Casino Mediterraneo Benidorm.
Hotel Ambassador Playa II Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
15 January 2025
Paul
Paul, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 January 2025
January benners trip
Great hotel, perfectly located and clean .
3 rd time at this hotel.
Michael
Michael, 4-night trip with friends
Verified Hotels.com guest review
8/10 Very good
11 January 2025
Lovely hotel
My husband and I both enjoyed our stay in the Ambassador II. We had a room overlooking the pool on the first floor. There was noise from the bars across the road but it was fine with the balcony doors closed. Good food in the buffet at night and we enjoyed the entertainment in the bars.
Suzanne
Suzanne, 4-night trip
Verified Hotels.com guest review
6/10 Good
28 December 2024
Food quality
Not one meal was warm.quality of food very good.but if it was hot it would have been palatable.
david
david, 7-night trip
Verified Hotels.com guest review
6/10 Good
27 December 2024
Chaotic Xmas dinner
Majority of staff were stern and unfriendly.Clesning was not up to standard, dust under beds, floors never washed all week ,and one day room not cleaned had to chase after cleaners
Xmas meal was a disaster. Split into 2 sitting which meant approx 300 people were queuing to gain entrance , resulted in large and lengthy queues waiting for vegetables and turkey . It must have taken 30 minutes for everyone to gain access, instead of being relaxing it was Avery bad experience .would not recommend this hotel over the festive period
Maurice
Maurice, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 December 2024
Great hotel food excellent could not fault the hotel
Ewing
Ewing, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
10 December 2024
Natalie
Natalie, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 December 2024
Karen
Karen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 October 2024
Christina
Christina, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 September 2024
We’ve found the Ambassador to have the best food options out of all the hotels we’ve stayed at in Benidorm. Plenty of choice especially at breakfast.
Robert Andrew
Robert Andrew, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
9 September 2024
Nice clean friendly
James
James, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
20 August 2024
david
david, 4-night trip with friends
Verified Hotels.com guest review
8/10 Very good
16 August 2024
Pool area overcrowded
Dawn Marie
Dawn Marie, 3-night trip with friends
Verified Expedia guest review
8/10 Very good
16 August 2024
Reception staff so helpful, rooms very clean, restaurant excellent, Pool area was the only downside, overcrowded and rubbish everywhere
Kevin Roger
Kevin Roger, 5-night trip with friends
Verified Expedia guest review
10/10 Exceptional
20 July 2024
Lovely hotel food really good quality and something for everyone.
Natasha
Natasha, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 July 2024
Great hotel
Great hotel on the strip. Hotel modern and spotless. Only issue is the noise from bars close by which goes on most of the night which we could hear even when we were on the ninth floor
Brian
Brian, 7-night trip
Verified Hotels.com guest review
4/10 Fair
20 June 2024
Like going to a party at a nursing home. Hôtel is ok but surrounding area is a dirty dangerous slum. Good for cheap drinks and low life.
Jerry
Jerry, 2-night trip
Verified Expedia guest review
10/10 Exceptional
2 June 2024
Ambassador playa 2
Beautiful hotel, great bars, great music, great location and the food was fantastic with loads of options and daily specials.
We had room 2219 which was straight on top the western saloon bar which was noisy to say the least but we loved the liveliness of it! All in all brilliant stay
Bradley
Bradley, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 May 2024
Brian
Brian, 1-night trip
Verified Expedia guest review
10/10 Exceptional
24 May 2024
Fantastic hotel clean,food was amazing,staff all lovely,will definitely revisit
Brian
Brian, 4-night trip with friends
Verified Expedia guest review
8/10 Very good
23 May 2024
Food and facilities were very good at the hotel.The 2 bedroomed room we had didn't have a door on the bedroom so was very disappointed. The pool area was very clean even though very busy.There was a grumpy receptionist that wasn't helpful as i was trying to organise my husbands 70th birthday whilst there.They did leave a bottle of cava for him in our room but we had already arranged a meal for our group so wasn't used.Wouldnt book a 2 bed family room again as its just not worth the extra money.