My husband and I stayed at Hotel Europäischer Hof Heidelberg for one night on our way through Heidelberg to see the Christmas markets. It was a fantastic experience, and I recommend this hotel to everyone! The rooms were so cozy and the beds so comfortable, that I honestly wanted to be in the room more than at the Christmas market! The linens were so soft and the personal duvets were delightful. We had a positive experience with every employee, and after encountering downright rude employees in other German hotels (yes, I'm American!), it was refreshing to be somewhere where everyone was extremely pleasant and kind. We got a drink at the bar and breakfast room service, so I feel like we saw many facets of the hotel. It definitely earns its five star rating!