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BQ Alcudia Sun Village

Photo gallery for BQ Alcudia Sun Village

Exterior
Outdoor pool
Outdoor pool
Outdoor pool
Minibar, desk, blackout curtains, free WiFi

Overview of BQ Alcudia Sun Village

UNESCO Sustainable Travel Pledge

BQ Alcudia Sun Village

3.0 star property
Family-friendly hotel in Muro with outdoor pool and restaurant

7.8/10 Good

35 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Air conditioning
  • Microwave
  • Bar
Map
Cicuito del Lago 60, Muro, Balearic, 7458

Room options

About this area

What's nearby

  • Playa de Muro - 1 min drive

Getting around

  • Palma de Mallorca (PMI) - 51 min drive
  • Sa Pobla Station - 17 min drive
  • Inca Station - 21 min drive
  • Petra Station - 24 min drive

Restaurants

  • S'Albufera - 6 min walk
  • Las Delicias - 9 min walk
  • El Patio - 10 min walk
  • Floridita - 12 min walk
  • Hawaii - 15 min walk

About this property

BQ Alcudia Sun Village

Bring the kids when you stay at BQ Alcudia Sun Village in Muro and they can enjoy the free kids' club. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Caprise, which serves international cuisine and is open for breakfast, lunch and dinner. Other features include a poolside bar, an outdoor tennis court and a children's pool.

All-inclusive

All-inclusive room rates at BQ Alcudia Sun Village are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 207 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking
  • Free off-site parking nearby
  • Street parking available

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Mini golf
  • Playground

What to do

  • Basketball
  • Volleyball
  • Mini golf
  • Beach nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Beach sunloungers
  • Beach umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Outdoor tennis court

Languages

  • English
  • German
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe (surcharge)

Special features

All-inclusive

All-inclusive room rates at BQ Alcudia Sun Village are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Dining

Caprise – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.55 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 2.20 per person, per night. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 10 for adults and EUR 5 for children (approximately)
  • Safes in guest rooms can be used for EUR 3.5 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property does not have lifts.

Guests can rest easy knowing that there's a smoke detector on site.

This property accepts credit cards and cash.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

BQ Alcudia Sun Village Hotel
BQ Sun Village Hotel
BQ Sun Village
Viva Alcudia Sun Village Hotel Playa De Muro
BQ Alcudia Sun Village Playa De Muro Majorca
Alcudia Sun Village
BQ Alcudia Sun Village Muro
BQ Alcudia Sun Village Hotel
BQ Alcudia Sun Village Hotel Muro

Frequently asked questions

Does BQ Alcudia Sun Village offer free cancellation for a full refund?
Yes, BQ Alcudia Sun Village does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at BQ Alcudia Sun Village?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at BQ Alcudia Sun Village?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at BQ Alcudia Sun Village?
Sorry, pets aren't allowed.
Is parking offered on site at BQ Alcudia Sun Village?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at BQ Alcudia Sun Village?
You can check in from 2:00 PM - anytime. Check-out time is noon.
What is there to do at BQ Alcudia Sun Village and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes basketball and volleyball. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden.
Are there restaurants at or near BQ Alcudia Sun Village?
Yes, Caprise offers international cuisine. Nearby restaurants include S'Albufera (6-min walk), Las Delicias (9-min walk) and El Patio (10-min walk).
Does BQ Alcudia Sun Village have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around BQ Alcudia Sun Village like?
BQ Alcudia Sun Village is located a short 7-minute walk from Playa de Muro.

Reviews

7.8

Good

7.4/10

Cleanliness

8.3/10

Staff & service

7.6/10

Amenities

7.5/10

Property conditions & facilities

7.5/10

Eco-friendliness

Reviews

8/10 Very good

Good for families
Great hotel for families. Pools, green area, entartainment. The downside is the poor Internet connection, twin bedds (we preffer double ones) and the lack of a stove in the room for the self catering. Also there is air conditioning but no heating. The persinnel is very nice and helped us each time we need it.
Florian, 7-night family trip
Verified Hotels.com guest review

8/10 Very good

udemærket
Et udemærket sted at bo - dejlig poolområde, fin lejlighed om end er der meget støj fra aftenaktiviteterne på scenen og det omkringliggende natteliv, gode senge, rengøring hver dag og venlig service. Morgenmadsrestauranten overdådig men smagsniveuaet var lidt kedeligt - om aftenen var det en meget kedelig og smagsforladt buffet,
Maria Aarhus, 6-night family trip
Verified Hotels.com guest review

8/10 Very good

Silje, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Les habitations étaient très sympathique par contre le buffet était beaucoup trop tourné sur des clients bien précis... manque de nourriture régionale, la saucisse et le gratin on connait, lorsque lon se rend en bordure de mer on s'attend a une autre nourriture dommage sur ce point
Célien Germain, 7-night family trip
Verified Ebookers guest review

4/10 Fair

SÉJOUR DÉCEVANT
Pas de séparation entre les terrasses. Vous êtes à 2 mètres des autres personnes de la chambre voisine. En arrivant, nous étions 3 personnes, seuls 2 lits avaient été faits, mais le problème a été réglé très vite. La personne à la réception n’était pas agréable, pas souriante, elle s’est contentée du strict minimum… Une odeur d’égouts entourait l’établissement et se sentait dans la chambre, c’était très désagréable. Le sol de la chambre était très humide le soir, voire détrempé. La paroi de la douche fuyait, ce qui fait qu’à chaque douche, il fallait éponger la salle de bains…. L’eau de la piscine était trouble et assez sale en surface par endroits.
Virginie, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Soggiornato in uno dei moltissimi appartamenti della struttura. Fin dal primo ingresso ci ha sorpreso in negativo un forte odore di umidità e muffa che non siamo riusciti a rimuovere nemmeno aprendo le finestre. Struttura abbastanza mal concia, la stanza presenta tutti i servizi principali e qui nulla da dire. Però trovo strano non venga ripristinato il set di saponi di cortesia nonostante li abbia usati entrambi. Colazione nella norma, moltissima scelta sia salato che dolce, non al top come qualità del cibo però non ci può lamentare. Struttura perfetta per famiglie visto lo spazio delle stanze, sconsiglio alle copie.
Michael, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Nous avons apprécié que ce ne soit pas un grand bâtiment mais de petits bâtiments a taille humaine.la piscine est grande et adapté aussi bien aux grands qu aux petits
stephanie, 7-night family trip
Verified Expedia guest review

8/10 Very good

Lo que más me gustó fueron las instalaciones exteriores,la piscina infantil y el parque.Está especialmente indicado para acudir en familia.El bufet también es bueno. Lo que menos me gustó fue la habitación,era un poco antigua,necesita una reformita,hasta olia a tuberia el dia que llegamos.
BEGOÑA, 2-night family trip
Verified Expedia guest review

8/10 Very good

Mario, 6-night family trip
Verified Hotels.com guest review

8/10 Very good

Très bien pour familles avec enfants en bas âge
Chambre très agréable. Personnel charmant. Nous n'avions pas compris en réservant qu'il s'agissait essentiellement d'un hotel pour famille avec activités et spectacles mais chambre suffisamment insonorisée pour que cela ne soit pas un problème. Par contre bien sûr petit déjeuner bruyant avec tous les enfants donc mieux vaut s'y rendre tôt.
Francoise, 2-night trip
Verified Hotels.com guest review