After reading reviews, I was worried about the hotel, but the place was charming and the staff wonderful, (especially Chip!) We stayed on the top floor with old exposed rafters from the 15 or 1600s. The basement and the road were built by Romans. The heat was fine once we figured out the radiators. Our bathroom was huge, bright, clean, great shower, and it had a door. Pay for a “superior” room for a great bathroom. Breakfast was good, great breads, and it doesn’t change, but most places don’t change up the breakfast. As in other reviews, street noise was quite noticeable, but for us it was sleepable until New Year’s Eve. The stone streets and close buildings act like an echo chamber. A garden facing room may have been better. That’s not the fault of the hotel. It could use some paint touch up. I would definitely stay there on my next visit to Maastricht.