H10 Berlin Ku'damm

I felt that the front desk people were always a little too busy or too consumed with themselves to be of much help during our stay. The place has the look and feel of a Cold War cheap spy flick and the rooms are clean and with good beds but utterly uninspiring otherwise. No need to eat at the place as there are plenty of eateries around. Remember, this is Berlin and they still have the rationing mindset, so don't expect to find great food around, though.

Dated and dirty shower. Staff service is not outgoing or friendly. Housekeeping staff rude and u friendly. Keep blocking floors with their wagons and hoovers and don’t move although they see you are coming with luggage. Neither did they move when greeted s d asked politely. Was overcharged for late checkout although it was confirmed that two hours will be free and only thereafter extra. Housekeeping staff insisted I leave room as they have to clean,seems like no coordination. Re rotini had long queues, yet staff was slow.

The room didn't look like the pictures on the website which was disappointing. We were allocated a disabled access room , no screen on shower, water went everywhere in bathroom , and there was a connecting door in the room which wasn't thick enough so we could hear the couple the next room talking , word for word untill late. Not relaxing.

Staying at H10 is always good....

A most comfortable and well-appointed room in which to spend an amazing week in Berlin. Hotel was the perfect location for our visit.