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Jumeirah Zabeel Saray

5-star beachfront hotel with free water park, near Jumeirah Beach

  • Free WiFi and free parking
From
€239

Restrictions related to your trip

United Arab Emirates may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out moreOpens in a new window

Property renovations and closures

  • During renovations, the hotel will make every effort to minimize noise and disturbance.
  • Kayaking
  • Hotel Front – Evening/Night
  • Hotel Front – Evening/Night
  • Beach
  • Outdoor Pool
  • Hotel Front – Evening/Night
1 / 109Hotel Front – Evening/Night
9.2.Superb.
  • The trip was amazing. Took a staycation with the kids. The hotel is not brand new - so…

    Feb 19, 2021

  • Our Trip was amazing thanks team jumeirah for all arrangements

    Nov 26, 2020

See all 668 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Free WiFi
  • Air Conditioning

Property highlights

Main amenities

  • 405 guestrooms
  • Daily housekeeping
  • On a private beach
  • 8 restaurants and bar/lounge
  • Full-service spa
  • 2 indoor pools and 2 outdoor pools

For families

  • Free cribs/infant beds
  • Supervised childcare/activities
  • Children's pool
  • Rollaway/extra beds (surcharge)
  • Sofa bed
  • Private bathroom

What’s around

  • In Palm Jumeirah
  • Aquaventure - 3.1 mi / 5 km
  • Dubai Marina Mall - 8.9 mi / 14.3 km
  • Jumeirah Beach - 8.9 mi / 14.4 km
  • The Walk - 8.9 mi / 14.4 km
  • Souk Madinat Jumeirah - 9.1 mi / 14.6 km
The property will be renovating from February 22 2021 until further notice. The following areas are affected:
  • Water park

During renovations, the hotel will make every effort to minimize noise and disturbance.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Check availability

Please enter your dates
  • Grand Deluxe Family Room
  • Imperial One Bedroom Suite King
  • Junior Suite One King Bed
  • Imperial Two Bedroom Suite
  • Two Bedroom Suite
  • Deluxe Double Room, Sea View
  • Deluxe King Sea View
  • Club King Sea View
  • Club Double Sea View
  • Superior Double Room
  • Superior Room, 1 King Bed
  • Grand Suite (Imperial)
  • Four-Bedroom Lagoon Royal Residences
  • Five-Bedroom Seafront Royal Residences

Location

  • In Palm Jumeirah
  • Aquaventure - 3.1 mi / 5 km
  • Dubai Marina Mall - 8.9 mi / 14.3 km

What’s around

Landmarks

  • In Palm Jumeirah
  • Aquaventure - 3.1 mi / 5 km
  • Dubai Marina Mall - 8.9 mi / 14.3 km
  • Jumeirah Beach - 8.9 mi / 14.4 km
  • The Walk - 8.9 mi / 14.4 km
  • Souk Madinat Jumeirah - 9.1 mi / 14.6 km
  • Skydive Dubai - 8.9 mi / 14.3 km
  • Nakheel Mall - 4.5 mi / 7.3 km
  • Dubai College - 7.2 mi / 11.6 km
  • American University of Dubai (AUD) - 8.3 mi / 13.4 km
  • Al Sufouh Beach - 8.9 mi / 14.3 km

Getting around

  • Dubai Intl. Airport (DXB) - 33 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 40 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 48 min drive

At a glance

Hotel size

  • This hotel has 405 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-noon
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • United Arab Emirates may have travel restrictions in place, including self-quarantine, due to COVID-19.

Special check in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. All guests must present valid passport or government issued photo identification at check-in.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite valet parking
  • Wheelchair-accessible parking on site
* See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Supervised childcare/activities

Food and drink

  • Buffet breakfast daily (surcharge)
  • 8 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Kayaking on site
  • Motor boating on site
  • Personal motorized watercraft on site
  • Windsurfing on site
  • Golf lessons available nearby
  • Golfing nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2010
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden

Accessibility

  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • Arabic
  • Chinese
  • English
  • French
  • German
  • Indonesian
  • Italian
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Espresso maker
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Sofa bed
  • Premium bedding

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 48-inch LCD TV
  • Pay movies
  • Premium TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Talise Ottoman Spa has 42 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily.

Dining

Imperium - This brasserie specializes in international cuisine and serves breakfast, brunch, and dinner. A children's menu is available.

Amala - This restaurant specializes in Indian cuisine and serves dinner only. Reservations are required. Open daily.

Recreation

On Site

  • Outdoor tennis courts -
  • Sauna
  • Steam room
  • Tennis on site
  • Kayaking on site
  • Motor boating on site
  • Personal motorized watercraft on site
  • Windsurfing on site
  • Free water park access

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby

Small print

Also known as

  • Jumeirah Saray
  • Zabeel Saray Jumeirah
  • Jumeirah Zabeel Saray Hotel
  • Jumeirah Zabeel Saray Dubai
  • Jumeirah Zabeel Saray Hotel Dubai
  • Jumeirah Saray Zabeel
  • Jumeirah Zabeel Saray
  • Jumeirah Zabeel Saray Dubai
  • Jumeirah Zabeel Saray Hotel
  • Jumeirah Zabeel Saray Hotel Dubai
  • Saray Jumeirah
  • Zabeel Jumeirah
  • Zabeel Jumeirah Saray

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for AED 367.5 per day

Buffet breakfast is offered for an extra charge of AED 170 for adults and AED 85 for children (approximately)

Policies

Please be advised that all guests, including children, staying at Jumeirah Zabeel Saray are required to present valid identification upon check-in, which may be either a passport or a GCC National ID card. UAE driver's licenses are acceptable for UAE Nationals only. UAE Nationals may check in with either a passport, National ID, or a valid UAE driver's license.

Only registered guests are allowed in the guestrooms.

Pool access available from 7:00 AM to 7:00 PM.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: AED 20 per accommodation, per night
  • New Year's Eve (31 December) Gala Dinner per adult: AED 1300
  • New Year's Eve (31 December) Gala Dinner per child: AED 650 (from 4 to 12 years old)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Jumeirah Zabeel Saray does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free valet parking.
  • Yes, there are 2 indoor pools, 2 outdoor pools, and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - noon. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
  • Yes, there are 8 onsite restaurants, featuring international cuisine. Nearby restaurants include The Rib Room (3-min walk), Imperium (4-min walk), and Ba Restaurant & Lounge (5.2 mi).
  • Have fun with onsite activities like kayaking, windsurfing, and motor boating and improve your game at the onsite tennis courts. Enjoy a treatment at the spa and a swim in one of the 2 indoor and 2 outdoor swimming pools. Jumeirah Zabeel Saray also has a private beach and a sauna, as well as a steam room and a garden.
9.2.Superb.
  • 10.0.Exceptional

    Amazing Stay

    It was an amazing stay and got an excellent deal of half board. Staff was really great and Amala restaurant was fantastic. Johann in this restaurant was really helpful.

    MUHAMMAD, 1 night trip, Nov 4, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Staycation during COVID-19

    Spend 7 nights in October. Weather was great and hotel did all they could to give guests a great stay. Especially liked that they had so many sun chairs, at the beach, pool and garden.

    Christoph, 7 night trip, Oct 15, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Ok stay, could have been better.

    Pros: very friendly service, acommodating- gave us early check-in and late check-out, breakfast was okay. We got the half board package so breakfast and dinner were included, but not water for the table during meals (They should at least include a bottle of water). Kids lunch at the pool and beach was also given for free, which was amazing plus. They upgraded our room, great view and very spacious. Pool and beach were clean. Cons: Room felt a bit outdated. Not enough healthy options for kids meals at pool and beach. Note about their Covid-19 precautions: they check guest temperatures only at main entrance. When you go to restaurants to dine nobody checks temperatures again (obviously a guest can develop a fever after check-in). They sanitize the sunbeds before putting your towels on them, but not consistently. At the kids pool area no one cleaned the sunbeds before we sat down. Also, I didn't feel that the kids club outdoor play area was cleaned regularly. The play mats were black and dust inside the play house. I noticed only a few hand sanitizer stations throughout hotel- 1 at check in counter, 1 at elevator on ground floor going to our room, some at each leisure counter near pool and beach areas. I would have liked to see hand sanitizer at the elevator on our floor (also the elevator buttons were not regularly cleaned). They brought drinks with open straws (please bring them with the wrapper still on so I feel confident nobody touched my straw!). Below expectations.

    Sunny, 2 night family trip, Oct 14, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    Disappointing

    I am stayed in this hotel previously but this was a disappointment. Receptionist was rushing me I don’t like that and there was no people waiting behind us. 3 occasions I asked for a possibility of upgrade as it was my Birthday she ignored me. Until in the end she said it’s already done but it was not the case Sinbad pool area is a hazard waiting to happen tiles are misplaced with cracks in them. Water canyon pumps are exposed easy for kids to put their hands in them. Umbrella stand is iron hand have section sticking out Bathroom and outside beach shower had slight sewage smell I noticed this last time And I ignored but it’s annoying please please change the flasks for the tea in the morning for proper tea pot they have after taste it’s horrible

    CATRIN, 2 night family trip, Oct 7, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Beautiful hotel and the staff are excellent and extremely helpful

    Gavin, 5 night trip, Oct 5, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fantastic

    One of the best hotels you can stay in. Amazing food, amazing facilities, especially the Spa & pool(which are huge) and they also have a cinema which is great. Highly highly recommended

    2 night trip, Sep 23, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Not the best. Sauna is only good

    Good part of this hotel is a spacious of sauna which is good to hang out and chat all day. But bad part was at first, staffs are not professional. When I checked in, the staff was giving orientation training to a new staff and I felt like I was also receiving their orientation training too. And he repeated same explanation about deposits as if I didn’t understand his English. Also when I checked out, the staff’s attitude was quite arrogant. And when I gave my car key to a standing staff at the door to take my car from ballet parking, he even didn’t look at me, and kept talking on the phone, looked like he had very serious conversation, after few minutes he left without informing me my car was ready outside. How can I know my car is ready outside unless I go outside under the sun and step up to the parking staff to ask. Few minutes later another greeting staff who was looking at all scene came to me and asked my ballet parking number to check if my car was ready. All these impression that I ve got is very unprofessional and made me feel far from vacation mood. Secondly, breakfast Was offered with very few dish. Omelet, yogurt, fruits, bread. This is all. Lastly, spa was only good place In this hotel but the steam room at which they vaporized aroma herb smelled like drain stink. I lost my desire to be relaxed the steam room smelling mix of aroma herb and stink.

    Juhyun, 1 night trip, Sep 12, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    recomandet to any look for lux vacation

    the place is amazing so so comfy , for sure i would like to stay again , but only my issue with service its too long example if i wanna anything form house keeping the delay to deliver and the food its need to improve .

    ali, 2 night trip with friends, Sep 5, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The hotel is amazing, everything is perfect starting from the front desk, service, till checking out. If you are looking for a luxurious stay then this is your destination. Thank you.

    Doaa, 1 night trip, Sep 3, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Such a great stay!!

    Such an amazing staycation!! Covid19 precautionary measures in place all over the hotel. Room - clean and spacious with good quality soap and shampoo/conditioner. Pool - clean and although the hotel was busy the pool didnt feel overcrowded. They also provide you with a cold water cooler bag and free popsicles were available at the pool restaurant. Breakfast - although there wasn't much variety, everything that they offered was delicious and the quality of the food was excellent! Dinner- we went to the Indian restaurant Amala and the food was also excellent. Spa- probabaly the best spa in Dubai! The spa facilities are amazing, I could spend the whole day there. Staff- friendly and accommodating. Overall a great weekend and I will definitely go back.

    Ayat, 1 night trip, Sep 3, 2020

    Verified Hotels.com guest review

See all 668 reviews