Hilton Garden Inn Oklahoma City Midtown

It was a good spot and location for food and gas etc. They did an amazing job especially during the COVID19 guidelines. I was originally in a room #215, by the elevator shaft that kept up noise all night. However, Nikki the night mgr quickly resolved the issue and made swift accommodations for me. Good environment, a little dated but still a decent property.

Amazing service and attention to accommodate requests were made without hesitation. Older style rooms and interior have the old Hilton feel.

Wierd smell from the air conditioner/ heater Bathroom could jave been cleaned alittle better

Over night get away

Hotel was clean, staff was extremely friendly, room was fantastic. Only thing that was sad was the pool was closed for renovations. But we still had a great stay.

I was already frustrated when we arrived and I realized that the hotel is NOT in midtown as the name suggests. We also stood at the unattended front desk for an extended period of time trying to check in. One tall skinny guy even walked out of the back and walked directly past us without even acknowledging our presence. Only after another few minutes did someone finally come start the check in process.

We had a very pleasant check in experience. The lady working at the front desk was very pleasant, welcoming and a true joy. The room was nice and clean, as was the rest of the hotel. The pool was not in working order, but we were offered the option of ising the pool at the Holiday Inn right next door. We chose the breakfast included option, and in hond sight i would not again. The breakfast staff were rude, made us feel as though we were an imposition and the food was average at best and not real fresh. Sabrina was a pleasant exception , she sermed to make an attempt to make up for her rude coworkers and we really appreciated that. I wish i could remember the lady at the desks name, because she was also a positive and pleasant employee.

My stay was excellent and the staff were very friendly and helpful. Location is excellent

The dinner menu is quite limited compared to other Garden Inns where I have stayed. The service for breakfast was a joke. First, no one came to take my order. After I did order, my bacon and eggs arrived first, then toast and hash browns a few minutes later (on a separate plate) and finally, my cutlery, again, a few minutes later. Many of the tables had not been bussed. I was not offered water and no coffee refills. As I left, the coffee pot in the lobby was empty. The room was clean and tidy. The AC worked great. Other than the food service, the stay was OK.

The pool was undergoing renovations and so not available. We were given reciprocal privileges at a neighboring Holiday Inn, but that wasn't an ideal solution, and since we like to us the hot tub in the evening, that was a disappointment. It would have been nice if they had announced this on their website. There was a hole in the wall of the room, and some things like the bathroom vent were not functioning correctly. The AC was great and we had a very nice cold room.