Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Skip to main content.
All properties in Tokyo, Tokyo (prefecture), Japan
1 room, 2 adults

Candeo Hotels Uenokoen

3-star3 stars
1-2-13 Negishi, Taito-ku, Tokyo, Tokyo-to, 110-0003, Japan

3-star hotel with restaurant, near Ueno Park
  • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here
  • Incredibly clean. We stayed during the Covid-19 outbreak. The hotel stopped buffet…Mar 28, 2020
  • The front desk operation was very smooth, the room had more space than hotels in the area…Jan 7, 2020

Candeo Hotels Uenokoen

from €150
  • Double Room, Non Smoking
  • Standard Twin Room, 2 Single Beds, Non Smoking
  • Run of House, Non Smoking (Assign at Check-in)

What’s around Candeo Hotels Uenokoen


  • In Taito
  • Ueno Park - 10 min walk
  • Sensō-ji Temple - 26 min walk
  • University of Tokyo - 26 min walk
  • Akihabara Electric Town - 33 min walk
  • Tokyo Sky Tree - 42 min walk
  • Tokyo National Museum - 12 min walk
  • Ueno Zoo - 14 min walk

Getting around

  • Narita Intl. Airport (NRT) - 47 min drive
  • Haneda Airport (HND) - 18 min drive
  • Uguisudani Station - 3 min walk
  • Nippori Station - 15 min walk
  • Ueno Station - 15 min walk
  • Iriya Station - 5 min walk
  • Inaricho Station - 17 min walk
  • Minowa Station - 19 min walk

At a glance

Key facts

Hotel size

  • This hotel has 268 rooms
  • This hotel is arranged over 12 floors


  • Check-in time 3:00 PM-midnight
  • Check-out time is 11 AM
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms



  • Self parking (limited) *

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Microwave in a common area
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 1
  • Year Built - 2010
  • Elevator
  • Designated smoking areas
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Japanese

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator
  • Daily housekeeping

Candeo Hotels Uenokoen’s small print

Also known as

  • Candeo Hotels
  • Candeo Hotels Uenokoen Tokyo
  • Candeo Hotels Uenokoen Hotel Tokyo
  • Candeo Hotels Uenokoen
  • Candeo Uenokoen
  • Candeo Hotels Uenokoen Hotel Taito
  • Candeo Hotels Uenokoen Tokyo, Japan
  • Candeo Hotels Uenokoen Hotel Tokyo
  • Candeo Hotels Uenokoen Hotel
  • Candeo Hotels Uenokoen Tokyo
  • Candeo Hotels Uenokoen Hotel


The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

Self parking costs JPY 2000 per night

Buffet breakfast is offered for an extra charge of JPY 1650 for adults and JPY 1430 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Candeo Hotels Uenokoen

  • Does Candeo Hotels Uenokoen offer free cancellation for a full refund?
    Yes, Candeo Hotels Uenokoen does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Candeo Hotels Uenokoen currently open?
    The property is closed between April 16 and July 02.
  • Is parking offered at Candeo Hotels Uenokoen?
    Yes. Self parking costs JPY 2000 per night. Parking spots may be limited.
  • Are pets allowed at Candeo Hotels Uenokoen?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Candeo Hotels Uenokoen?
    You can check in from 3:00 PM to midnight. Check-out time is 11 AM.
  • Are there restaurants at or near Candeo Hotels Uenokoen?
    Yes, there's an onsite restaurant. Nearby restaurants include Toyoko Inn Tokyo Uguisudani Ekimae (1-min walk), Konakichi Udon (3-min walk), and DOUTOR (3-min walk).

Recent reviews

Good 7.8 From 428 reviews

Good 6.0
Room wasn’t as large as photo. In fact it was much smaller. Having said that it was ok for one night.
Christine, gb1 night trip
Exceptional 10.0
Bathroom has a bit more space than many I have stayed in Tokyo. It's a nice hotel to stay. 3mins walk to the train station on the Yamanote line.
Wei, au2 night family trip
Very Good 8.0
Will return for more stays when next in Tokyo.
Good location. Clean hotel with well maintained facilities. Helpful staff. Improvement in English proficiency among staff at front desk will further increase the hotel's overall appeal and service standards.
Thanh, au5 night romance trip
Poor 2.0
Extremely Disappointing
I’m as disappointed with your service as well! Tried to get ahold of you.. you didn’t return my messages. You booked me an extra day that I paid for. You booked a smoking rm for two people. I booked a non smoking for 1 person. The hotel had a blackout which they did not leave me a notice for which shut down the elevators on the day I was checking out! I would like a refund for April 15th for a night I had to fly out! If you can do that it will change my review about
Laura, us6 night family trip
Exceptional 10.0
Nice hotel
Staff very helpful and friendly, breakfast was wonderful and it’s close to the JR line
Michael, us4 night romance trip
Very Good 8.0
Good for what we wanted
Lisa-Marie, nz2 night family trip
Exceptional 10.0
Nice sized room. Larger than the sardine can that you get from a business hotel. Adjacent to a number of hotels with the "stay" or "rest" option. It's a very short walk to Uguisudani station, which is on the Yamanote line. This makes it very convenient to get around.
us2 night trip
Fair 4.0
Cheap and you won’t like it
Not good strong urine smell in the room No flexibility check in time One female front desk staff rude especially you are Chinese
ying, us3 night family trip
Good 6.0
Quite happy stay
The buffet breakfast is recommended. The room is small for a family of 3. The train station is near to the hotel.
aurea, asFamily trip
Very Good 8.0
Close to station
This was a stop over 1 night before starting a tour trip. It was handy for access from the local JR rail station although the walk back to the station is uphill, not fun with luggage! This hotel included breakfast which was mostly Japanese but some western items are available on the buffet. Good coffee.
mark, gbRomance trip

Candeo Hotels Uenokoen

Is the description of this hotel not correct? Tell us