2/10 Poor
7 March 2025
Vacation ruined
Horrible experience!!! 1st off I get to the hotel and the guy at the desk informs me that the TV doesn’t work. Inconvenient but decided to deal with it. (No discount for loss of amenities or anything) then I was getting ready to go out with my girlfriend and we get a knock on the door and it’s the front desk guy saying I have to pay $100+ again (room was already paid in full) or I had to get out. Took hours to get resolved and still no compensation. Ruined our whole night
Devin
Devin, 1-night trip