Casa Helena Hostel Cartagena, with its vibrant atmosphere, offers a unique stay near Bocagrande Beach and the iconic Clock Tower. Connect to in-room WiFi and enjoy the convenience of a 24-hour front desk.
Cartagena de Indias Convention Center - 6 min walk - 0.6 km
Clock Tower - 6 min walk - 0.6 km
Walls of Cartagena - 8 min walk - 0.7 km
San Felipe de Barajas Castle - 8 min walk - 0.7 km
Getting around
Cartagena (CTG-Rafael Núñez Intl.) - 15 min drive
Airport shuttle (surcharge)
Restaurants
El Cabildo Gastromar - 2 min walk
Beer Lovers Tap Room - 1 min walk
Libertario Coffee Co. & Roasters - 1 min walk
Colombitalia - 1 min walk
Celele - 1 min walk
About this property
Casa Helena Hostel Cartagena
Casa Helena Hostel Cartagena puts you in a great location, within a 15-minute walk of Cartagena de Indias Convention Center and Clock Tower. Other features include an outdoor pool and a garden.
At a glance
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Hotel size
10 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
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Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Parents must have child's birth certificate and photo ID*
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING
Parking
No on-site parking
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Transfers
Airport shuttle (available 24 hours)*
Property amenities
Services
24-hour front desk
Facilities
Garden
An outdoor pool
Room amenities
Sleep well
Soundproofed rooms
Stay connected
Complimentary wireless Internet access (speed of 500+ Mbps (good for 6+ people or 10+ devices))
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).
Optional extras
Airport shuttle service is offered for an extra charge of COP 80000 per vehicle (one-way. Maximum occupancy 4)
Children & extra beds
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Property Registration Number 200200
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
Also known as
CASA HELENA HOSTEL CARTAGENA Hostal
CASA HELENA HOSTEL CARTAGENA Cartagena
CASA HELENA HOSTEL CARTAGENA Hostal Cartagena
Frequently asked questions
Does Casa Helena Hostel Cartagena offer free cancellation for a full refund?
Yes, Casa Helena Hostel Cartagena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Casa Helena Hostel Cartagena?
Yes, there's an outdoor pool.
Are pets allowed at Casa Helena Hostel Cartagena?
Sorry, pets aren't allowed.
Is parking offered on site at Casa Helena Hostel Cartagena?
Sorry, there's no on-site parking at Casa Helena Hostel Cartagena.
Is an airport shuttle service offered by Casa Helena Hostel Cartagena?
Yes, an airport shuttle is available. The charge is COP 80000 per vehicle one-way.
What are the check-in and check-out times at Casa Helena Hostel Cartagena?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at Casa Helena Hostel Cartagena?
No, this hostel doesn't have a casino, but Rio Cartagena Casino (7-min drive) is nearby.
What is there to do at Casa Helena Hostel Cartagena and nearby?
Casa Helena Hostel Cartagena has an outdoor pool and a garden.
What's the area around Casa Helena Hostel Cartagena like?
Casa Helena Hostel Cartagena is a short 6-minute walk from Cartagena de Indias Convention Center and 8 minutes' walk from Clock Tower.
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Reviews
Casa Helena Hostel Cartagena Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.0
Amenities
9.4
Staff & service
9.4
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
28 Jan 2026
Location, staff
Kevin
Kevin, 3-night trip
Verified
10/10 Exceptional
12 Nov 2025
Me encantó la ubicación, el personal de recepción muy amable, la habitación estaba limpia y con todo lo básico necesario para tener un buen hospedaje
MIRIAM
MIRIAM, 1-night trip
Verified
10/10 Exceptional
2 Jun 2025
Incrível a estadia. Funcionários solícitos, sempre ajudando em algo. Limpeza impecável!
Recomendo de olhos fechados!