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Hilton Cartagena

Photo gallery for Hilton Cartagena

Exterior
On the beach, black sand
On the beach, black sand
4 outdoor pools, open 9:00 AM to 6:00 PM, pool loungers
4 outdoor pools, open 9:00 AM to 6:00 PM, pool loungers

Overview of Hilton Cartagena

Hilton Cartagena

4.5 star property
Upmarket beachfront hotel with restaurant, near Bocagrande Beach

8.6/10 Fabulous

998 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Internet access
  • Free WiFi
  • Pet-friendly
  • Gym
Map
Avenida Almirante Brion, El Laguito, Cartagena, 130001
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurants and bar/lounge
  • 4 outdoor pools and 6 spa tubs
  • Breakfast available
  • 3 outdoor tennis courts
  • 24-hour fitness centre
  • Steam room
  • Children's pool
  • Waterslide
  • Pool bar
  • 24-hour room service
For families
  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

About this area

What's nearby

  • In El Laguito
  • Bocagrande Beach - 2 min drive
  • Ayala Center - 19 min drive
  • Clock Tower - 22 min drive
  • Blanca Beach - 103 min drive

Getting around

  • Cartagena (CTG-Rafael Nunez Intl.) - 14 min drive

Restaurants

  • Las Chivas - 4 min walk
  • Restaurante Bar El Muelle - 8 min walk
  • Arepas Pues - 13 min walk
  • Dolce E Salato - 14 min walk
  • Pizzas Piccolo Cartagena - 15 min walk

About this property

Hilton Cartagena

Hilton Cartagena is a great choice for your beach stay in Cartagena, putting you near activities such as scuba-diving and snorkelling. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can indulge in deep-tissue massages, aromatherapy and manicures and pedicures. Offering ocean views, Las Chivas Restaurant serves international cuisine and is open for breakfast, lunch and dinner. A poolside bar, a 24-hour fitness centre and a fitness centre are other highlights at this luxurious hotel. Fellow travellers say great things about the location and spacious guest rooms.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 341 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • WiFi and wired Internet access in rooms*

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Water slide
  • Children's menu
  • Lifeguard on site

What to do

  • On the beach
  • Tennis
  • Volleyball
  • Shopping
  • Golf lessons nearby
  • Boat tours nearby
  • Scuba-diving nearby

Working away

  • 24-hour business centre
  • 14 meeting rooms
  • Computer station
  • Conference centre (25941 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 1980
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness centre
  • 4 outdoor pools
  • Shopping centre on site
  • Spa services
  • 6 hot tubs
  • 3 outdoor tennis courts
  • Massage/treatment rooms
  • Steam room
  • Water slide

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Close-captioned TV
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • MP3 docking station
  • 49-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Free cot/infant bed
  • Free rollaway/extra bed

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • WiFi and wired Internet for a surcharge
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.

Dining

Las Chivas Restaurant – This poolside restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Pizza Al Forno – This family restaurant specialises in pizza. Open daily.
Pool Bar – This poolside bar only serves lunch. Open daily.
Sunset Grill – This beachfront bar specialises in regional cuisine and only serves lunch. A children's menu is available. Open daily.
Society Lobby Bar – Overlooking the garden, this lobby lounge only serves light fare. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travellers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

  • WiFi is available in guest rooms for COP 5000 per day (rates may vary)
  • Wired Internet access is available in guest rooms for COP 5000 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of COP 65219 for adults and COP 45015 for children (approximately)

Children & extra beds

  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of COP 50 per pet, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 6:00 PM
  • Guests under 16 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool, health club and hot tub with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment will be available to guests.

Guests are provided with hand sanitiser and reservations are required for some on-site facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Hilton Cartagena Hotel
Hilton Cartagena
Hilton Cartagena Hotel Cartagena
Cartagena Hilton Hotel
Hilton Hotel Cartagena
Hilton Cartagena Resort
Cartagena Hilton Hotel
Hilton Hotel Cartagena
Hilton Cartagena Hotel
Hilton Cartagena Cartagena
Hilton Cartagena Hotel Cartagena

Frequently asked questions

Does Hilton Cartagena offer free cancellation for a full refund?
Yes, Hilton Cartagena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hilton Cartagena?
As of 6 December 2022, prices found for a 1-night stay for 2 adults at Hilton Cartagena on 15 December 2022 start from €136, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hilton Cartagena?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Hilton Cartagena?
Yes, there are 4 outdoor pools and a children's pool. Guests have pool access from 9:00 AM to 6:00 PM.
Are pets allowed at Hilton Cartagena?
Yes, pets are welcome. There's a charge of COP 50 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Cartagena?
Yes, there's free self parking.
What are the check-in and check-out times at Hilton Cartagena?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-out is available.
Is there an on-site casino at Hilton Cartagena?
No, this hotel doesn't have a casino, but Rio Cartagena Casino (15-min walk) is nearby.
What is there to do at Hilton Cartagena and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes volleyball. Enjoy a relaxing soak in one of the 6 hot tubs and an invigorating swim in one of the 4 outdoor swimming pools. Hilton Cartagena also has a water slide and a 24-hour fitness centre, as well as spa services and a garden.
Are there restaurants at or near Hilton Cartagena?
Yes, Las Chivas Restaurant offers beachfront dining, international cuisine and garden views. Nearby restaurants include Las Chivas (4-min walk), Restaurante Bar El Muelle (8-min walk) and Arepas Pues (13-min walk).
What's the area around Hilton Cartagena like?
Hilton Cartagena is located on the waterfront in El Laguito, a short 5-minute walk from Castillo Grande Beach and 10 minutes' walk from Bocagrande Beach. Travellers say that the hotel is in a great location.

Overall score and ratings

8.6

Fabulous

9.1/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.5/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

Cartagena 2022
Overall experience awesome
OLUYOMBO, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

EDDY, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

EDDY, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Lisbeth, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Kenneth, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Ozzie, 3-night business trip
Verified Hotels.com guest review

6/10 Good

It was an okay hotel. It is quite far from many things in cartagena. However if you don’t mind paying caba every day its fine. The week i stayed they had a conference going on which was annoying bc everyday loads of people were packed in the lobby.
Wendy C, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

BREYNER, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Amazing pools, breakfast the staff and everyone had a smile
Marisol, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

excellent hairdressing shops large patio where the swimming pools and public beach with chairs and beds …
Julio, 5-night family trip
Verified Expedia guest review