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InterContinental Cartagena De Indias, an IHG Hotel

Photo gallery for InterContinental Cartagena De Indias, an IHG Hotel

Lobby lounge
On the beach, beach towels
On the beach, beach towels
Outdoor pool, free pool cabanas, pool loungers
Outdoor pool, free pool cabanas, pool loungers

Overview of InterContinental Cartagena De Indias, an IHG Hotel

InterContinental Cartagena De Indias, an IHG Hotel

4.0 star property
4-star Cartagena hotel with full-service spa, connected to a shopping centre

8.6/10 Fabulous

1,002 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Bocagrande Carrera 1 No. 5-01, Cartagena, Bolivar, 130001
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Beach towels
  • Self parking
  • Children's pool
  • Pool bar
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

About this area

What's nearby

  • In Bocagrande
  • Ayala Center - 41 min walk
  • Bocagrande Beach - 1 min drive
  • Clock Tower - 16 min drive
  • Blanca Beach - 98 min drive

Getting around

  • Cartagena (CTG-Rafael Nunez Intl.) - 24 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Arepas Pues - 2 min walk
  • Pizzas Piccolo Cartagena - 3 min walk
  • Dolce E Salato - 3 min walk
  • Carbon de Palo - 4 min walk
  • La Dulceria - 5 min walk

About this property

InterContinental Cartagena De Indias, an IHG Hotel

InterContinental Cartagena De Indias, an IHG Hotel is a great choice for your beach stay in Cartagena. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in massages at the spa. The restaurant is a great spot for a bite to eat, and cold drinks are served at the bar/lounge. This upmarket hotel also features a poolside bar, a 24-hour fitness centre and a sauna. Fellow travellers say great things about the location and local sightseeing.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 285 rooms
  • Arranged over 26 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (COP 18000 per day)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • BBQs
  • Private dining
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Babysitting (surcharge)
  • Lifeguard on site

What to do

  • On the beach
  • Bike tour information
  • Access to nearby outdoor pool
  • Free bikes nearby
  • Scooter/moped hire nearby
  • Segway hire/tours nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Beach towels
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour fitness centre
  • An outdoor pool
  • Shopping centre on site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairwells
  • Wheelchairs available on site
  • Doorbell and phone notifications
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Free rollaway/extra bed

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Champagne service
  • Mini fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has 5 treatment rooms, including rooms for couples. Services include massages. The spa is equipped with a sauna and a steam room.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travellers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

  • Buffet breakfast is offered for an extra charge of COP 75000 for adults and COP 45000 for children (approximately)
  • Airport shuttle service is offered for an extra charge of COP 50000 per vehicle (one-way. Maximum occupancy 4)

Children & extra beds

  • Babysitting is available for an extra charge
  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Parking

  • Self-parking costs COP 18000 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

No visitors or unregistered guests are allowed in guestrooms.

Also known as

Intercontinental Cartagena Indias Hotel
Intercontinental Indias Hotel
Intercontinental Cartagena Indias
Intercontinental Indias
Intercontinental Cartagena De Indias
InterContinental Cartagena De Indias an IHG Hotel
InterContinental Cartagena De Indias, an IHG Hotel Hotel
InterContinental Cartagena De Indias, an IHG Hotel Cartagena

Frequently asked questions

Does InterContinental Cartagena De Indias, an IHG Hotel offer free cancellation for a full refund?
Yes, InterContinental Cartagena De Indias, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at InterContinental Cartagena De Indias, an IHG Hotel?
As of 8 December 2022, prices found for a 1-night stay for 2 adults at InterContinental Cartagena De Indias, an IHG Hotel on 18 December 2022 start from €144, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at InterContinental Cartagena De Indias, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at InterContinental Cartagena De Indias, an IHG Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at InterContinental Cartagena De Indias, an IHG Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at InterContinental Cartagena De Indias, an IHG Hotel?
Yes. Self-parking costs COP 18000 per day.
Is an airport shuttle service offered by InterContinental Cartagena De Indias, an IHG Hotel?
Yes, an airport shuttle is available. The charge is COP 50000 per vehicle one-way.
What are the check-in and check-out times at InterContinental Cartagena De Indias, an IHG Hotel?
You can check in from 3 PM - midnight. Check-out time is noon.
Is there an on-site casino at InterContinental Cartagena De Indias, an IHG Hotel?
No, this hotel doesn't have a casino, but Rio Cartagena Casino (3-min walk) is nearby.
What is there to do at InterContinental Cartagena De Indias, an IHG Hotel and nearby?
Have fun with nearby activities such as cycling and swimming. Additional recreation nearby includes segway hire. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. InterContinental Cartagena De Indias, an IHG Hotel also has a 24-hour fitness centre and a sauna, as well as access to a nearby outdoor pool.
Are there restaurants at or near InterContinental Cartagena De Indias, an IHG Hotel?
Yes, there's an on-site restaurant. Nearby restaurants include Pizzas Piccolo Cartagena (3-min walk), Dolce E Salato (3-min walk) and Carbon de Palo (4-min walk).
What's the area around InterContinental Cartagena De Indias, an IHG Hotel like?
InterContinental Cartagena De Indias, an IHG Hotel is located on the waterfront in Bocagrande, a short 3-minute walk from Rio Cartagena Casino and 8 minutes' walk from El Laguito Beach. Travellers say that the hotel is in a great location.

Overall score and ratings

8.6

Fabulous

9.0/10

Cleanliness

8.9/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

8/10 Very good

Cevat, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay!
The service was outstanding from check in on. Wonderful view of Caribbean and old city from room and pool. Club level was great. 10 min taxi ride to old town, yet on the beach.
Stephan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mostly great. Not car friendly.
The good: fast room service, comfortable bed, good tv, shower wand in shower-a huge plus, quiet. Disappointing: had trouble with parking. I was having difficulty walking and had to park on the block behind the hotel. The walk back was excruciating.
Charles, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Location it was good , nice place
Bobby, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The location is very good as I was able to walk around and close the beach. There is nothing I djdnt like maybe the bar to extend the hour to 11pm
Lise Bien, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

The front desk concierge/guest service representative Cindy was outstanding. Made excellent restaurant recommendations, excursions and shopping. She went above and beyond and was just invaluable to making our visit a memorable one.
Stacey, 8-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent service overall. Friendly and helpful staff, always ready to make your stay better:
Ana Isabel, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful
The hotel was amazing! The beach view was beautiful! The rooms were very comfy. The staff were so friendly and helpful. It’s a great location, right across the street from a beach and down the street from some great restaurants. Only drawback was our room had tiny baby ants so we couldn’t eat or leave food in the room because they got into it. I would still absolutely go back to this hotel!
Christa, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Good location, across from the beach but so many vendors on the beach it hard to relax At the checkout Hotel charged us 10,000 pessos for 1 bottle of water from the frigde (about 1200 at the store) We would have the water with the cleanning but we didnt need cleanning every day for a week stay. We save the hotel on laundry of bedding and towels and in return we were charged of one water. That was a little low class for a good hotel. Staff was very nice and im sure they had to do it.
Lidia, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great property-the staff were friendly and helpful. Housekeeping were wonderful. The pool was excellent. The restaurant was good but expensive. The breakfast buffet ended up being our most expensive meal in Cartagena. There are lots of dinning options in walking distance. We felt safe. It was always easy to get a taxi. Don't take any money to the beach or don't expect change from the people selling things on the beach-they can be aggressive.
Karen, 5-night family trip
Verified Expedia guest review