I booked two room for four people, then i have one friend joined me at the first night so hotel cost me extra 500 baht (for extra person ) , its was reasonable , but the things is i dint get extra towel & pillow for the extra person , even i request , we still sleep on the same bed for two people , they never give any extra bed also , generally cost extra charger for extra people also will provide towel or pillow right ? If not why cost me EXTRA ? cost me extra because for one more person stay in the room for using nothing , the manager name AOUN more worst , just repeat same thing to me and never found any solution, i did request toilet paper but the staff ask me to come down and collect , the manager answer me impossible , then i ask her go and check the CCTV then she speechless , she even hide herself inside the office to avoid answer my question , i don't know how she can become a manager like this , they communicate with Thai language in front of me , from their face i know they was talking something bad about me , then i asked them to speak English to make it clear , its was really poor services , at the end i don't get any answer before i leave , so disappointed about this , the horrible things is they went to check the room before i check out , they told me they lost two cup inside my room . gosh ! i not even touch the cup since i checked in , at the end they found inside the toilet , they waste my time waiting in the lobby and i was rushing to the airport , no haird