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Ascott Macau

4.5 star property
Luxury hotel in Macau with 3 restaurants and outdoor pool

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Ascott Macau

Photo gallery for Ascott Macau

Free minibar items, in-room safe, desk, iron/ironing board
Indoor pool, outdoor pool
Exterior
Deluxe Room, 1 King Bed
Breakfast area

Overview of Ascott Macau

8.4

Very good

Property highlights

  • Pool
  • Airport transfer
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
Map
No. 339 R. Cidade de Braga, Nape, Macau
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Indoor pool and outdoor pool
  • Fitness centre
  • Sauna
  • Self parking
  • Business centre
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
For families
  • Children stay free
  • Free cots/infant beds
  • Microwave
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Free minibar items, in-room safe, desk, iron/ironing board

Deluxe Twin Room

  • 33 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Noble Suite

Noble Suite

Noble Suite

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

Free minibar items, in-room safe, desk, iron/ironing board

Premier Suite

  • 74 sq m
  • Sleeps 3
  • 1 King Bed

About this area

What's nearby

  • Heart of Macau
  • Ruins of St. Paul's Cathedral - 4 min drive
  • Venetian Macao Casino - 8 min drive

Getting around

  • Macau (MFM-Macau Intl.) - 10 min drive
  • Zhuhai (ZUH-Jinwan) - 54 min drive
  • Hong Kong International Airport (HKG) - 57 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Ristorante Il Teatro 帝雅廷意大利餐廳 - 9 min walk
  • 刁廚.紐利 Naughty Nuri's Macau - 2 min drive
  • 8餐廳 The Eight - 14 min walk
  • Don Alfonso 1890 當奧豐素 1890 - 14 min walk
  • Portas do Sol 葡京日麗 - 10 min walk

About this property

Ascott Macau

A great choice for a stay in Macau, Ascott Macau offers an airport shuttle (available on request). Guests can visit the fitness centre for a workout or enjoy Chinese cuisine at Shun Hin, one of 3 restaurants. There's an indoor pool and an outdoor pool, and in-room conveniences at this luxurious hotel include washers/dryers and microwaves.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 110 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Guests may be subject to health screenings for COVID-19 at the property. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (fees apply)

Transfers

  • Airport shuttle on request (during limited hours)*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • 3 restaurants
  • Bar/lounge

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • An outdoor pool
  • An indoor pool
  • Sauna

Accessibility

  • Lift
  • Accessible airport shuttle

Room amenities

Be entertained

  • 46-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Stocked minibar (select free items)
  • Slippers
  • Iron/ironing board
  • Washer and dryer

Sleep well

  • Alarm clock
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Microwave
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Shun Hin – This seafood restaurant specialises in Chinese cuisine.
The Mix Western – This restaurant specialises in international cuisine. Open daily.
The Win – This sushi bar specialises in Japanese cuisine. Open daily.
Red House Bar&Restaurant – On-site restaurant. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Renovations and closures

The following facilities will be closed during November, December, January, February, March and April:
  • One of the swimming pools

Children & extra beds

  • Rollaway beds are available for HKD 517.5 per night

Parking

  • Self-parking is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Ascott Macau Hotel
Ascott Macau
Ascott Macau Hotel
Ascott Macau Macau
Ascott Macau Hotel Macau

Frequently asked questions

Does Ascott Macau offer free cancellation for a full refund?
Yes, Ascott Macau does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Ascott Macau?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Ascott Macau?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Ascott Macau?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Ascott Macau?
Yes, there's self parking on site (charges apply).
Is an airport shuttle service offered by Ascott Macau?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Ascott Macau?
You can check in from 3 PM - midnight. Check-out time is noon.
Is there an on-site casino at Ascott Macau?
No, this hotel doesn't have a casino, but Lisboa Casino (10-min walk) and Rio Casino (14-min walk) are both nearby.
What is there to do at Ascott Macau and nearby?
Ascott Macau has an outdoor pool and a sauna, as well as a fitness centre.
Are there restaurants at or near Ascott Macau?
Yes, there are 3 on-site restaurants, featuring Chinese cuisine.
What's the area around Ascott Macau like?
Ascott Macau is in the heart of Macau, a short 10-minute walk from Lisboa Casino and 15 minutes' walk from Almeida Ribeiro Street.

Reviews

8.4

Very good

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Poor

Chun Pong, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

HOI TO FIONA, 1-night trip
Verified Expedia guest review

10/10 Exceptional

so much than we expected very nice hotel, bed room/ bathroom was luxurious. we are very happy and would like come back here again. Staff is very very nice and helpful.
kim, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

the stay was amazing and the staffs are friendly
Verified Expedia guest review

8/10 Very good

its value for money !
Ho chi, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Read before you wanna book
No free parking, ok, maybe it’s my fault not to check carefully but the indoor pool was rent to a private swimming class and it’s occupied till 7pm on Sunday and it’s not told until I checked in and saw the notice on the desk! And no breakfast available even you are willing to pay
1-night family trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Hotels.com guest review

2/10 Poor

I left the property a month ago because of the deadly coronavirus and they refused to give me a refund for the days I wasn’t there. Don’t stay here.
Jon, 15-night trip
Verified Orbitz guest review

8/10 Very good

1-night trip
Verified Expedia guest review

8/10 Very good

We stayed at Ascott for 3 days and 2 nights. I love our executive suite. It feels like home. However, their wifi is so slow if you’re using your mobile phone but it was fast using a laptop.
2-night family trip
Verified Hotels.com guest review