Ascott Macau

Photo gallery for Ascott Macau

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Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
46-inch TV with cable channels

Overview of Ascott Macau

Ascott Macau

4.5 star property
Luxury hotel in Macau with 3 restaurants and outdoor pool

8.4/10 Very good

495 verified Hotels.com guest reviews

Guests rated location

  • Convenient36 positive mentions
  • Walkable34 positive mentions
  • Quiet25 positive mentions
  • Safe23 positive mentions
  • Transport17 positive mentions

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Laundry facilities
The price is €75
Price available on 28/06/2022
Map
No. 339 R. Cidade de Braga, Nape, Macau
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Indoor pool and outdoor pool
  • Fitness centre
  • Sauna
  • Self parking
  • Business centre
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
For families
  • Children stay free
  • Free cots/infant beds
  • Microwave
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Heart of Macau
  • Lisboa Casino - 1 min drive
  • Macau Tower Convention and Entertainment Centre - 2 min drive
  • Macau Fisherman's Wharf - 5 min drive
  • Macau Tower - 2 min drive
  • Macau Cathedral - 6 min drive
  • Rio Casino - 5 min drive
  • Almeida Ribeiro Street - 6 min drive
  • St. Dominic's Church - 7 min drive
  • Macau Forum - 6 min drive
  • Macau Ferry Terminal - 7 min drive

Getting around

  • Macau (MFM-Macau Intl.) - 14 min drive
  • Hong Kong International Airport (HKG) - 55 min drive
  • Zhuhai (ZUH-Sanzao Intl.) - 55 min drive

About this property

Ascott Macau

Ascott Macau puts you 5 mi (8 km) from Venetian Macao Casino. Guests can visit the fitness centre for a workout or enjoy Chinese cuisine at Shun Hin, one of 3 restaurants. There's an indoor pool and an outdoor pool, and in-room conveniences at this luxurious hotel include washers/dryers and microwaves. Fellow travellers say good things about the nice bathrooms and location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 110 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests may be subject to health screenings for COVID-19 at the property. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (HKD 600 per day)

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • 3 restaurants
  • Bar/lounge

Taking the kids

  • Children stay free

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • An outdoor pool
  • An indoor pool
  • Sauna

Accessibility

  • Lift
  • In-room accessibility

Languages spoken

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • 46-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Stocked minibar (select free items)
  • Iron/ironing board
  • Washer and dryer

Sleep well

  • Alarm clock
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Microwave
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Shun Hin – This seafood restaurant specialises in Chinese cuisine.
The Mix Western – This restaurant specialises in international cuisine. Open daily.
The Win – This sushi bar specialises in Japanese cuisine.

Fees & policies

Renovations and closures

The following facilities or services will be unavailable from June 21 2022 to July 21 2022 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Swimming pool

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Rollaway beds are available for HKD 517.5 per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Self-parking costs HKD 600 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Ascott Macau Hotel
Ascott Macau
Ascott Macau Hotel
Ascott Macau Macau
Ascott Macau Hotel Macau

Frequently asked questions

Overall score and ratings

8.4

Very good

8.6/10

Cleanliness

8.3/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

6.5/10

Eco-friendliness

8/10 Very good

its value for money !
Ho chi, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Read before you wanna book
No free parking, ok, maybe it’s my fault not to check carefully but the indoor pool was rent to a private swimming class and it’s occupied till 7pm on Sunday and it’s not told until I checked in and saw the notice on the desk! And no breakfast available even you are willing to pay
1-night family trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Hotels.com guest review

2/10 Poor

I left the property a month ago because of the deadly coronavirus and they refused to give me a refund for the days I wasn’t there. Don’t stay here.
Jon, 15-night trip
Verified Orbitz guest review

8/10 Very good

1-night trip
Verified Expedia guest review

8/10 Very good

We stayed at Ascott for 3 days and 2 nights. I love our executive suite. It feels like home. However, their wifi is so slow if you’re using your mobile phone but it was fast using a laptop.
2-night family trip
Verified Hotels.com guest review

6/10 Good

Yuk yee Irene, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The room was very spacious. The bathroom was to die for with amazing view. The buffet breakfast that was included was really good with lots of selection. To top it off, we booked this unit for 3 people. Upon checkin, I was asked if I wanted an extra bed added at no extra cost. Amazing service.
1-night family trip
Verified Orbitz guest review

8/10 Very good

This is my 2nd time staying in the Ascott, I was here exactly 1 yr ago too. Initially was given a room on the 3rd floor~ the wooden parquet flooring was badly cracked so I requested for a change. Thnkfully, the receptionist got us a room on the 5th floor whivh was alot better but my only complain was that it reeked of smoke despite being a non smoking room. Generally, I find the location and price for the size of the room good but wish they would upgrade their pillows and have a variery of soft and hard ones.
David, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Quiet sanctuary in a busy casino city
Beautiful lobby, spacious and well-appointed executive suite. Staff at front desk, especially Coey, has been most accommodating. They help celebrate my sister's (who was travelling with us) birthday with a signed card and a birthday cupcake. They made us feel at home.
Joseph, 3-night trip
Verified Hotels.com guest review