Not awful, but not great either. Finding someone at the front desk is difficult. I needed an extra key (only got one at check-in). Every time I stopped by the front desk, no one was there. When someone WAS there, there was long line of people.
There was trash (to go container with food) near the elevator bay on the 2nd floor. It was there on Thursday when we checked in. And all day Friday . And also on Saturday, when we checked out.
Room had an overwhelming fragrance - like headache inducing. I don't know if they were trying to cover up a smoke smell (though they claim to be smoke free). So if you are sensitive to perfume-y smells, you might want to check it out before you book a room.
Toilet is very low to the floor and tight between two walls.
And the outlets are installed upside down, which is a fire hazard.
Breakfast was good. Lots of options. waffles, sausage, Egg White Frittata, cereal, fruit, boiled eggs, oatmeal.
I think it's an average hotel for the area. We chose it based on location. Convenient to everything we were there for.