Townsville Entertainment & Convention Centre - 4 min drive
Getting around
Townsville, QLD (TSV) - 21 min drive
Townsville Station - 30 min walk
Restaurants
Wild Rice Laos & Thai Cuisine - 12 min walk
IMC Steak House - 6 min walk
Molly Malones Irish Pub - 17 min walk
Zambrero Townsville - 13 min walk
Grill'd - 8 min walk
About this property
Oaks Townsville Metropole Hotel
Enjoy your visit to Townsville with a stay at Oaks Townsville Metropole Hotel. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Metropole Hotel, which serves local and international cuisine and is open for lunch and dinner. Apartments feature bonuses such as kitchenettes and washers/dryers, along with balconies and DVD players. Fellow travellers love the helpful staff.
Languages
English
At a glance
Property size
104 apartments
Arranged over 11 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10 AM
Special check-in instructions
The property charges 1.5 per cent for credit card payments
The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Beach
Near the beach
Pool/Spa
Outdoor pool
Internet
Free WiFi
Parking and transport
Free self-parking on site
Wheelchair-accessible parking available
Family friendly
Cots (infant beds): AUD 20.0 per night
Restaurants on site
Metropole Hotel
Kitchenette
Fridge
Stovetop
Microwave
Dishwasher
Cookware/dishes/utensils
Electric kettle
Dining
1 restaurant
Bedrooms
Bed sheets provided
Bathrooms
Shower
Free toiletries
Towels provided
Hairdryer
Entertainment
TV with cable service
Games room
DVD player
Outdoor areas
Balcony
Laundry
Washer/dryer
Dry cleaning/laundry service
Laundry facilities
Work spaces
1 meeting room
Desk
Comfort
Air conditioning
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible (with limits)
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible path to lift
Smoke-free property
Services and conveniences
Tour/ticket assistance
Daily housekeeping
Iron/ironing board
Phone
Luggage storage
Front desk (limited hours)
Things to do
Fitness centre
Kayaking nearby
Skydiving nearby
Sailing nearby
Golf nearby
Scuba diving nearby
Snorkelling nearby
Boat tours nearby
Waterskiing nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
104 rooms
11 floors
Built in 2008
Double-glazed windows
Special features
Dining
Metropole Hotel – Overlooking the ocean, this bistro specialises in local and international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Fees & policies
Refundable deposits
Deposit: AUD 100 per accommodation, per stay
Optional extras
Credit card charges are subject to an extra charge of 1.5 per cent
Children & extra beds
Cots/infant beds are available for AUD 20.0 per night
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
Oaks M Palmer Hotel South Townsville
Oaks M Palmer Hotel
Oaks M Palmer South Townsville
Oaks M Palmer
Oaks M Palmer Apartment South Townsville
Oaks M Palmer Apartment
Oaks Metropole Hotel South Townsville
Oaks Metropole South Townsville
Oaks Metropole
Oaks Metropole Townsville
Oaks Metropole Hotel
Oaks Townsville Metropole
Oaks Townsville Metropole Hotel Aparthotel
Oaks Townsville Metropole Hotel South Townsville
Oaks Townsville Metropole Hotel Aparthotel South Townsville
Frequently asked questions
Does Oaks Townsville Metropole Hotel offer free cancellation for a full refund?
Yes, Oaks Townsville Metropole Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Oaks Townsville Metropole Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Oaks Townsville Metropole Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Oaks Townsville Metropole Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Oaks Townsville Metropole Hotel?
Check-in start time: 2:00 PM; check-in end time: 9:30 PM. Check-out time is 10 AM.
What is there to do at Oaks Townsville Metropole Hotel and nearby?
Have fun with activities such as boat tours, kayaking and scuba-diving, and practise your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include a fitness centre and an arcade.
Are there restaurants at or near Oaks Townsville Metropole Hotel?
Yes, Metropole Hotel offers al fresco dining, local and international cuisine and ocean views.
Does Oaks Townsville Metropole Hotel have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a stovetop, a fridge and a dishwasher.
Does Oaks Townsville Metropole Hotel have any outdoor private spaces?
Yes, each apartment features a balcony.
What's the area around Oaks Townsville Metropole Hotel like?
Oaks Townsville Metropole Hotel is a short 17-minute walk from Museum of Tropical Queensland and 18 minutes' walk from Cultural Centre Townsville.
Oaks Townsville Metropole Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
9 January 2025
Joe
Joe, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 January 2025
Joe
Joe, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 January 2025
Verified traveller
6-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 December 2024
Joe
Joe, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 October 2024
Ivan
Ivan, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
25 October 2024
Return stay.
Very clean and comfortable room with all amenities.
Verified traveller
3-night trip
Verified Hotels.com guest review
6/10 Good
22 October 2024
A bit disappointing after my last stay. Both the tv and the dishwasher didn’t work in this room. As I was only in for the night there was no point complaining. A lot of the fittings are getting dated in this hotel.
Andrew
Andrew, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
22 October 2024
The room was as it usually is and the service polite and efficient. I used the washing machine on the last night to wash my clothes. Unfortunately the machine leaked all through the room. I was given the room next door for my final night. Unfortunate and disappointing.
Andrew
Andrew, 3-night business trip
Verified Hotels.com guest review
2/10 Poor
9 October 2024
smelly room, dirty bathroom ,torn ripped carpet
robert
robert, 2-night trip
Verified Wotif guest review
10/10 Exceptional
5 October 2024
Nice
Great place the new pub out front makes it even more convenient
Diane
Diane, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
21 September 2024
The deluxe rooms were very pleasing for our accommodation
Kara
Kara, 1-night family trip
Verified Expedia guest review
8/10 Very good
15 September 2024
11th floor views amazing.
Free upgrade is much appreciated.
Great amenities in the room.
Light switch for ensuite in weird place.
Sue
Sue, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
13 September 2024
Craig
Craig, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 September 2024
Hyeon
Hyeon, 13-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
8 September 2024
Danielle
Danielle, 1-night trip
Verified Expedia guest review
8/10 Very good
5 September 2024
Good property in good area. Reception closed on arrival. Instructions prior to arrival would have been appreciated
Nita
Nita, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
3 September 2024
Staff in reception was very helpful
PHILIP
PHILIP, 1-night trip
Verified Wotif guest review
8/10 Very good
15 August 2024
The view was amazing
Peter
Peter, 1-night trip
Verified Wotif guest review
10/10 Exceptional
11 August 2024
Nice location and great room. Extremely comfy bed and clean rooms. Will be back!
Alex
Alex, 1-night romance trip
Verified Wotif guest review
10/10 Exceptional
6 August 2024
When staying in Townsville I always try to stay here. Just like and the staff are friendly as well.
Grant
Grant, 1-night trip
Verified Wotif guest review
10/10 Exceptional
6 August 2024
Lovely apartment with great view from small balcony. Everything we could want was provided. The only absence was a source of good coffee. Maybe a coffee pod machine would have enhanced our experience. We also had a great deal of difficulty parking, in fact I scraped the side of our hire car in trying to park in the last spot, beside a big SUV. They are very narrow parking bays and there is insufficient manoeuvring space to get your vehicle straight on entry.
Penny
Penny, 11-night family trip
Verified Wotif guest review
10/10 Exceptional
28 July 2024
Not that we used any but in the room there was a full size fridge, dishwasher, microwave and small
Stove top. Bed was very comfortable and having a balcony was really nice for watching sunrise
Jason
Jason, 1-night romance trip
Verified Wotif guest review
10/10 Exceptional
28 July 2024
Feeling welcomed and safe
Kathi
Kathi, 6-night romance trip
Verified Wotif guest review
10/10 Exceptional
24 July 2024
Townsville stopover
Close to restaurants, hotels and country bank stadium. Friendly efficient staff, highly recommend this hotel