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L7 WEST LAKE HANOI BY LOTTE

5.0 star property
Luxury hotel with golf course, connected to a shopping centre, near Lotte Mall Tay Ho

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Photo gallery for L7 WEST LAKE HANOI BY LOTTE

Outdoor pool
Lake
Poolside bar
Lake view
House, 2 Double Beds (Upper, Double) | Living area
On the shores of West Lake, L7 WEST LAKE HANOI BY LOTTE offers a tranquil oasis with luxurious amenities. Treat yourself to dim sum at one of the two restaurants, unwind by the poolside bar, or rejuvenate at the spa.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Spa
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Golf course
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Conference centre
  • Business centre

Feel at home (6)

  • Playground on-site
  • Television
  • Garden
  • Daily housekeeping
  • Lift
  • Minibar
The current price is €115
includes taxes & fees
17 Jun - 18 Jun

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Studio Suite, 1 King Bed (Double)

Studio Suite, 1 King Bed (Double) | Living area

Studio Suite, 1 King Bed (Double)

Highlights

Air conditioning
Smart TV
Separate bedroom
Bathrobes
Hairdryer
Bidet
Free bottled water
Minibar
  • Sleeps 3
  • 1 King Bed

View all photos for Studio (Suite Twin)

Studio (Suite Twin)

Studio (Suite Twin)

Highlights

Air conditioning
Smart TV
Separate bedroom
Bathrobes
Hairdryer
Bidet
Free bottled water
Minibar
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room (CONVERTIBLE)

1 bedroom, minibar, in-room safe, desk

Superior Room (CONVERTIBLE)

Highlights

Air conditioning
Smart TV
Separate bedroom
Bathrobes
Hairdryer
Bidet
Free bottled water
Minibar
  • Sleeps 3
  • 2 Single Beds and 1 King Bed

View all photos for Superior Room, 1 Double Bed, Lake View

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 Double Bed, Lake View

Highlights

Air conditioning
Smart TV
Separate bedroom
Bathrobes
Hairdryer
Bidet
Free bottled water
Minibar
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

1 bedroom, minibar, in-room safe, desk

Superior Twin Room

Highlights

Air conditioning
Smart TV
Separate bedroom
Bathrobes
Hairdryer
Bidet
Free bottled water
Minibar
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Twin Room, Lake View

1 bedroom, minibar, in-room safe, desk

Superior Twin Room, Lake View

Highlights

Air conditioning
Smart TV
Separate bedroom
Bathrobes
Hairdryer
Bidet
Free bottled water
Minibar
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, Lake View (CONVERTIBLE)

1 bedroom, minibar, in-room safe, desk

Superior Room, Lake View (CONVERTIBLE)

Highlights

Air conditioning
Smart TV
Separate bedroom
Bathrobes
Hairdryer
Bidet
Free bottled water
Minibar
  • Sleeps 3
  • 2 Single Beds and 1 King Bed

View all photos for Superior Room, 1 Double Bed

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 Double Bed

Highlights

Air conditioning
Smart TV
Separate bedroom
Bathrobes
Hairdryer
Bidet
Free bottled water
Minibar
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed (Club)

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 Double Bed (Club)

Highlights

Air conditioning
Smart TV
Separate bedroom
Bathrobes
Hairdryer
Bidet
Free bottled water
Minibar
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Lake View (Club)

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 Double Bed, Lake View (Club)

Highlights

Air conditioning
Smart TV
Separate bedroom
Bathrobes
Hairdryer
Bidet
Free bottled water
Minibar
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room (Family)

1 bedroom, minibar, in-room safe, desk

Superior Room (Family)

Highlights

Air conditioning
Smart TV
Separate bedroom
Bathrobes
Hairdryer
Bidet
Free bottled water
Minibar
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for House, 1 King Bed (Upper)

1 bedroom, minibar, in-room safe, desk

House, 1 King Bed (Upper)

Highlights

Air conditioning
Smart TV
Separate bedroom
Bathrobes
Hairdryer
Bidet
Free bottled water
Minibar
  • Sleeps 3
  • 1 King Bed

View all photos for House, 2 Double Beds (Upper, Double)

1 bedroom, minibar, in-room safe, desk

House, 2 Double Beds (Upper, Double)

Highlights

Air conditioning
Smart TV
Separate bedroom
Bathrobes
Hairdryer
Bidet
Free bottled water
Minibar
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 1 Double Bed (Handicap)

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 Double Bed (Handicap)

Highlights

Air conditioning
Smart TV
Separate bedroom
Bathrobes
Hairdryer
Bidet
Free bottled water
Minibar
  • Sleeps 3
  • 1 Double Bed

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About the area

Map
683 Alley, Lac Long Quan Street, Phu Thuong Ward, Tay Ho District, Hanoi, 100000

What's nearby

  • Lotte Mall Tay Ho - 1 min walk - 0.0 km
  • West Lake - 7 min walk - 0.6 km
  • Ho Chi Minh Mausoleum - 6 min drive - 6.6 km
  • Hanoi Old Town Night Market - 8 min drive - 7.8 km
  • Hoan Kiem Lake - 8 min drive - 8.2 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 24 min drive
  • Hanoi Long Bien Station - 22 min drive
  • Ga Phuc Yen Station - 23 min drive
  • Ga Thuong Tin Station - 24 min drive

Restaurants

  • ‪Highlands Coffee - ‬4 min walk
  • ‪Cửu Ngư Lầu - ‬9 min walk
  • ‪Sen Tây Hồ - ‬7 min walk
  • ‪ABC Coffee Roasters - ‬2 min walk
  • ‪The Greek Taverna - ‬6 min walk

About this property

L7 WEST LAKE HANOI BY LOTTE

L7 WEST LAKE HANOI BY LOTTE features a golf course and puts you within a 10-minute walk of West Lake. Guests can grab a bite to eat at one of the 2 restaurants, then indulge in massages, facials or body treatments. Other highlights at this luxurious hotel include an outdoor pool, a poolside bar and a fitness centre. Fellow travellers love the helpful staff and nearby shopping.

Languages

English, Vietnamese

More about this property

VISIBILITY

At a glance

Hotel size

    • 264 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property’s pool will not be available on the first Monday of every month.

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

    • Free secured, covered on-site self-parking

Other information

    • Designated smoking area (fines apply)
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Private dining
  • Room service (limited hours)

Travelling with children

  • Playground

What to do

  • Shopping

Working away

  • Business centre
  • 4 meeting rooms
  • Co-working spaces
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Golf clubs on-site

Facilities

  • Garden
  • Television in common areas
  • Fitness centre
  • Golf course on-site
  • An outdoor pool
  • Shopping centre on-site
  • Spa services
  • Outdoor entertainment area

Accessibility

  • Lift
  • Lift door width (centimetres): 50
ROOM

Room amenities

Be entertained

  • 65-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments.

Dining

Layered – On-site restaurant.
Tim Ho Wan – This restaurant specialises in dim sum. Open daily.
Hedonist – On-site rooftop bar. Open daily.
Lush Salon – On-site lobby lounge. Open daily.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 567000 for adults and VND 283500 for children

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

L7 West Lake Hanoi
L7 West Hanoi By Lotte Hanoi
L7 WEST LAKE HANOI BY LOTTE Hotel
L7 WEST LAKE HANOI BY LOTTE Hanoi
L7 WEST LAKE HANOI BY LOTTE Hotel Hanoi
HELP_OUTLINE

Frequently asked questions

Does L7 WEST LAKE HANOI BY LOTTE offer free cancellation for a full refund?

Yes, L7 WEST LAKE HANOI BY LOTTE does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at L7 WEST LAKE HANOI BY LOTTE?

Yes, there's an outdoor pool.

Are pets allowed at L7 WEST LAKE HANOI BY LOTTE?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at L7 WEST LAKE HANOI BY LOTTE?

Yes, there's free self parking.

What are the check-in and check-out times at L7 WEST LAKE HANOI BY LOTTE?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

What is there to do at L7 WEST LAKE HANOI BY LOTTE and nearby?

Tee off at the on-site golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre and spa services. L7 WEST LAKE HANOI BY LOTTE also has a garden.

Are there restaurants at or near L7 WEST LAKE HANOI BY LOTTE?

Yes, there are 2 on-site restaurants, featuring dim sum.

What's the area around L7 WEST LAKE HANOI BY LOTTE like?

L7 WEST LAKE HANOI BY LOTTE is a short 7-minute walk from West Lake and 7 minutes' walk from Ho Tay Water Park.

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L7 WEST LAKE HANOI BY LOTTE Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Room
Airport
Food
Location
Shopping

What guests liked

  • Breakfast was consistently described as delicious, outstanding, and phenomenal. (5 reviews)
  • The property features a fantastic infinity pool with great views and a relaxing atmosphere. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Excellent hotel connected to the Lotte mall. Hotel was very nice and breakfast was outstanding. We enjoyed staying at this wonderful hotel.
4-night trip

10/10

Connected to big shopping mall is very convenient. Room is nice and service is very good.
2-night trip

10/10

My stay was amazing and the staff was very friendly
3-night trip

10/10

Everything was great. Shopping mall is next to the hotel made it easy to access food and shopping.
2-night trip

10/10

It was a very inspiring stay and I would love to come back again.
2-night trip

10/10

It is comfortable, convenient. Breakfast is delicious
1-night trip

10/10

Great hotel - attached to the Lotte Mall. Staff was super attentive and helpful. The pool views of Hanoi was great. Location is a little far from other things to do.
1-night trip

10/10

Nice
3-night trip

10/10

Very nice property and very friendly staff all of them. Thank you
3-night trip

10/10

Very new and clean hotel .. shopping mall is very big.. u can enjoy whole day there
1-night trip

10/10

Top class hotel in all facilities
3-night trip

10/10

It is great to stay at there. Good view, good location considering lotte mall. All of staffs are so kind and helpful. I'll stay at there if i have a chance to go Hanoi.
1-night trip

10/10

Very satisfied!
2-night trip

10/10

Top 5 stars hotel
1-night trip

10/10

really stylish and comfortable!
3-night trip

10/10

New clean hotel. Rooms are spacious. Nice infinity pool on 23rd floor. It is conveniently attached to Lotte mall and there are a lot of excellent shopping and dining options there.
2-night trip

10/10

A nice and quiet place to spend my vacation. People are extremely kind. Less than perfect if you’re into sauna, though.
1-night trip

10/10

very good~
1-night trip

10/10

Service excellent, room in good new condition. Great location as next to lotte mall with plenty of shopping, restaurant, supermarket and amenities. Only issue is, room service menu should hv more choices but food quality served is good!
5-night trip

2/10

Top notch location, condition and amenities.. service staff need to be better equiped and trained, they seem mostly in experienced to provide slow check in and handle questions properly.
2-night trip

8/10

Family room is small, hardly any space to move around the room and place the luggage
3-night trip

10/10

It's enough for a vacation, but the location is ambiguous for sightseeing around the area. It's convenient to use Grab, but if you're not lucky when you come back from Hoan Kiem, it'll be hard to get to the accommodation because Grab won't be available for over an hour.
2-night trip

8/10

My room was room was not cleaned completely, need to ask the staffs to clean again. But overall the hotel is good and comfortable, also the breakfast is really nice. Staffs are friendly and helpful!
1-night trip

10/10

My daughter and I stayed here for a few days and loved it! The staff was so friendly and helpful. They got us appointments to get our eyelashes done and the place was amazing. They helped me call around looking for something at pharmacies and more. The rooms are fantastic with only an area rug under the beds so no icky carpet. When our flight was cancelled and we had to stay another night they were great at accomodating a nights stay and getting us into a room early and eazily. I would highly recommend this property.
3-night trip

8/10

Noise from outside is too loud and it disrupt my sweat dream.
2-night trip