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Hotel de l'Ecluse

3.0 star property
Relax by the bar or explore nearby attractions with help from tour/ticket assistance – either way, you’re sure to feel right at home.

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Photo gallery for Hotel de l'Ecluse

Reception
Interior
Shower, free toiletries, hair dryer, towels
Electric kettle
Premium bedding, minibar, individually decorated, desk
In the heart of the city, Hotel de l'Ecluse offers a haven with a charming terrace and coffee shop. Connect to in-room WiFi, indulge in dry cleaning/laundry services or unwind at the bar. The multilingual staff has left a lasting impression on previous guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Laundry facilities
  • Pet-friendly
  • Non-smoking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • Terrace
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Luggage storage
  • Limited hour front desk

Feel at home (6)

  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Lift
  • Minibar
The current price is €151
includes taxes & fees
5 Mar - 6 Mar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Double Room Single Use, 1 Queen Bed

Premium bedding, minibar, individually decorated, desk

Classic Double Room Single Use, 1 Queen Bed

Highlights

Individually decorated
Heating
Kitchen
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Individually decorated
Heating
Kitchen
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

Highlights

Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 6
  • 1 King Bed and 1 King Sofa Bed

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Reception

Hotel Touring au Lac

  • Pet-friendly
  • Free WiFi
  • Laundry facilities
  • Non-smoking
8.0 out of 10, Very good, (366)
Hotel Touring au Lac
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About the area

Map
Rue De l'Ecluse 24, Neuchatel, NE, 2000

What's nearby

  • Chateau de Neuchâtel - 6 min walk
  • Place Pury - 6 min walk
  • Theatre du Passage - 7 min walk
  • Lac de Neuchatel - 10 min walk
  • Neuchatel Botanical Garden - 14 min walk

Getting around

  • Bern (BRN-Belp) - 63 min drive
  • Geneva International Airport (GVA) - 74 min drive
  • Colombier Station - 10 min drive
  • Neuchâtel Station - 13 min walk
  • Neuchatel (QNC-Neuchatel Train Station) - 13 min walk

Restaurants

  • ‪La Turquoise Snack Bar - ‬4 min walk
  • ‪Chauffage Compris - ‬2 min walk
  • ‪Brasserie du Cardinal - ‬3 min walk
  • ‪Confiserie-chocolaterie Walder - ‬4 min walk
  • ‪Crêperie du Château Sàrl - ‬4 min walk

About this property

Hotel de l'Ecluse

Located near a train station, Hotel de l'Ecluse is a great choice for a stay in Neuchatel. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat.

Languages

Arabic, English, French, German, Italian

At a glance

DONE

Hotel size

    • 22 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 10:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • The front desk is open daily from 7 AM - 10:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
    • Street parking available
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

What to do

  • Golfing nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike storage

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Terrace
  • Bike parking
  • Double-glazed windows
  • At least 80% of lighting from LEDs

Accessibility

  • Lift
  • Lift door width (centimetres): 110
  • Well-lit path to entrance
  • 9 steps to reach property

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Heating
  • Minibar
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 18 per person
  • Kitchen/kitchenette use costs CHF 5 per day

Children & extra beds

  • Cots/infant beds are available for CHF 40.0 per day
  • Rollaway beds are available for CHF 40.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 25 per pet, per day

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts major credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard

Also known as

Hotel l'Ecluse Neuchatel
Hotel l'Ecluse
l'Ecluse Neuchatel
Hotel de l'Ecluse Hotel
Hotel de l'Ecluse Neuchatel
Hotel de l'Ecluse Hotel Neuchatel

Frequently asked questions

Does Hotel de l'Ecluse offer free cancellation for a full refund?

Yes, Hotel de l'Ecluse does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel de l'Ecluse?

Yes, dogs are welcome. There's a charge of CHF 25 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hotel de l'Ecluse?

No, unfortunately, but there's discounted parking nearby.

What are the check-in and check-out times at Hotel de l'Ecluse?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Check-out time is 11:00 AM.

Is there an on-site casino at Hotel de l'Ecluse?

No, this hotel doesn't have a casino, but Casino Neuchatel (13-min walk) is nearby.

What's the area around Hotel de l'Ecluse like?

Hotel de l'Ecluse is in the heart of Neuchatel, a short 6-minute walk from Chateau de Neuchâtel and 6 minutes' walk from Place Pury.

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Hotel de l'Ecluse Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

8.6/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very good

Nice hotel
The hotel was very clean and the staff was very kind. The location is not far from both the train station and the downtown (almost middle of the slope between the station and the downtown). The breakfast was not gorgeous but sufficiently good for me. Only the problem was no AC. The room was quite hot during my stay.
2-night trip

2/10 Poor

The meeting that I was schedule to attend in Neuchatel was cancelled a full six months before it was to take place due to the Covid-19 pandemic. When I attempted to communicate with the hotel both through Orbitz and directly to see if I could get a refund, partial, refund, or postpone my reservation until next year, my queries were met with silence. Clearly not a guest-customer oriented establishment. The kept the deposit and didn't say a word. Very poor customer relations.
E. Michael, 6-night trip

10/10 Exceptional

2-night trip

6/10 Good

Sven, 5-night trip

10/10 Exceptional

Marco, 1-night trip

10/10 Exceptional

Michael, 1-night trip

8/10 Very good

Robert, 1-night trip

10/10 Exceptional

isabelle, 1-night trip

10/10 Exceptional

Thomas, 3-night trip

8/10 Very good

Moreno, 1-night trip

10/10 Exceptional

Giorgio, 1-night trip

10/10 Exceptional

Sehr sauber und praktisch eingerichtet.
Barbara, 2-night trip

8/10 Very good

Sabrina, 2-night trip

10/10 Exceptional

HOTEL A RECOMMANDER
Fabienne, 3-night trip

8/10 Very good

Sehr schönes, gerämiges Zimmer. Sehr ruhig.
Tanja, 3-night trip

10/10 Exceptional

Neuchâtel bei Regen
Das äusserst zentral gelegene Hotel ist eine kleine Perle in dieser Stadt mit durchaus romantischem Flair. Unser Zimmer war extrem ruhig zum Innenhof gelegen, praktisch eingerichtet und funktional. Die Bedienung war aufmerksam und sehr freundlich. Wir kommen gerne wieder!
2-night trip

10/10 Exceptional

Heidi, 1-night trip

8/10 Very good

Gutes Hotel für Kurzaufenthalt
Insgesamt gute Übernachtungsmöglichkeit für eine Nacht, Hotel bzw. Zimmer etwas in die Jahre gekommen. Grösstenteils sauber. Altstadt gut erreichbar in wenigen Fussminuten. Leider kein Parkplatz und keine Vergünstigung (mind. CHF 25.00 pro 24h in umliegenden Parkhäusern!)
Sarah, 1-night trip

6/10 Good

I have booked this hotel because it said that I would have a mini kitchen. Upon check-in, I did not find any, so I asked the receptionist and she said "oh but we are fully booked and I cannot change." It was a disappointment. The room was very small as well.
1-night trip

8/10 Very good

N. Weisskopf
Super Zentrale Lage.
Nadine, 3-night trip

10/10 Exceptional

Un bon choix pour dormir à Neuchâtel
L'hôtel n'est pas facile à trouver et je n'ai pas trouvé où me garer ailleurs qu'au parking du centre commercial à proximité. Mais il est bien situé, refait à neuf et d'un tarif raisonnable.
robin, 1-night trip

10/10 Exceptional

Excellent emplacement
Personnel accueillant et serviable. Chambre propre et confortable. Possibilité de manger sur place (très bon). Au centre ville.
Samantha, 2-night trip

8/10 Very good

1-night trip

10/10 Exceptional

Séjour affaire
Je recommande
STEPHANE, 2-night trip

8/10 Very good

Der Aufenthalt im Hotel war sehr angenehm.
2-night trip