Alpen Resort Zermatt

Photo gallery for Alpen Resort Zermatt

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Indoor pool
Indoor pool
Indoor pool
Terrace/patio

Overview of Alpen Resort Zermatt

Alpen Resort Zermatt

4.0 star property
4-star hotel in Zermatt with indoor pool and restaurant

9.0/10 Superb

244 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
Map
Spissstrasse 50, Fam Aufdenblatten, Zermatt, Schweiz, 3920
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Outdoor tennis court
  • Fitness centre
  • Sauna
  • Steam room
  • Spa tub
  • Room service
  • Spa services
  • 24-hour business centre
  • Terrace
For families
  • Playground on site
  • Private bathroom
  • Separate sitting area
  • Television
  • Garden
  • Terrace

Choose dates to view prices

About this area

Getting around

  • Sion (SIR) - 78 min drive
  • Zermatt (QZB-Zermatt Train Station) - 4 min walk
  • Zermatt Gornergratbahn Station - 4 min walk
  • Zermatt Station - 5 min walk

About this property

Alpen Resort Zermatt

4-star hotel in the mountains
At Alpen Resort Zermatt, you can look forward to a free breakfast buffet, a terrace and a garden. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. The on-site restaurant, Restaurant Matterhorn, features international cuisine. In addition to a playground and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • An outdoor tennis court, an electric car charging station and luggage storage
  • A front desk safe, a lift and free newspapers
  • Smoke-free property and concierge services
  • Guest reviews speak highly of the overall value, helpful staff and location
Room features
All guest rooms at Alpen Resort Zermatt offer perks, such as separate sitting areas and dressing gowns, in addition to amenities, such as complimentary wireless Internet access and safes.
Extra amenities include:
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Balconies or patios, separate sitting areas and coffee/tea makers

Languages

English, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Clean & Safe (Switzerland)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 26 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until 10:30 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 16
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 10:30 PM
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Electric vehicle charging point on site
  • Off-site parking within 3.1 mi (CHF 10 per night); discounts available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Playground

What to do

  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Skiing lessons nearby
  • Snowboarding nearby

Working away

  • 24-hour business centre

Services

  • Front desk (limited hours)
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An indoor pool
  • Spa services
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Steam room

Accessibility

  • Lift
  • Well-lit path to entrance

Languages

  • English
  • French
  • German

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Balcony or patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

Restaurant Matterhorn – This restaurant specialises in international cuisine and serves lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Optional extras

  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The property is closed between 1 November and 7 November.

Parking

  • Parking is available off-site and costs CHF 10 per night (3.1 mi away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Alpen Resort Zermatt Hotel
Alpen Resort Zermatt Zermatt
Alpen Resort Zermatt Hotel Zermatt

Frequently asked questions

Is Alpen Resort Zermatt currently open?
The property is closed between 1 November and 7 November.
How much does it cost to stay at Alpen Resort Zermatt?
As of 25 September 2022, prices found for a 1-night stay for 2 adults at Alpen Resort Zermatt on 9 October 2022 start from €205, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Alpen Resort Zermatt offer free cancellation for a full refund?
Yes, Alpen Resort Zermatt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Alpen Resort Zermatt?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Alpen Resort Zermatt?
Yes, there's an indoor pool.
Are pets allowed at Alpen Resort Zermatt?
Sorry, pets aren't allowed.
Is parking offered on site at Alpen Resort Zermatt?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Alpen Resort Zermatt?
You can check in from 3:00 PM - 10:30 PM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Alpen Resort Zermatt and nearby?
Practise your swing on the tennis courts. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Alpen Resort Zermatt also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Alpen Resort Zermatt?
Yes, Restaurant Matterhorn offers international cuisine. Nearby restaurants include Rosstall (4-min walk), Restaurant Walliserstube (6-min walk) and Swiss Chalet (6-min walk).
Does Alpen Resort Zermatt have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Alpen Resort Zermatt like?
Alpen Resort Zermatt is a short 4-minute walk from Zermatt (QZB-Zermatt Train Station) and 8 minutes' walk from Zermatt–Sunnegga Funicular. Travellers give top marks for the hotel's prime location.

Overall score and ratings

9.0

Superb

9.1/10

Cleanliness

8.7/10

Staff & service

8.9/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

6/10 Good

james, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

POH SHIONG, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

8/10 Very good

Linda, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Matthew, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Room with a view of the Matterhorn
We had a wonderful stay. The rooms were big and clean. We even had a good view of the Matterhorn from our balcony. Location was great, a 5 minute walk to the train station and city centre. The staff were friendly and helpful. I highly recomment this hotel.
Trevor, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

manosith, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A true resort spa with many facilities that are new and well maintained. We had a wonderful stay.
Daniel, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great!! Will stay agaun
Clean, great location near train 10 min walk, great service yummy breakfast great staff, great pools, said it has air conditioning but doesn't
Robert, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stan, 3-night trip
Verified Hotels.com guest review