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BYPILLOW Crosstown

3.0 star property
City centre hostal within easy reach of Plaza Mayor

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for BYPILLOW Crosstown

Single Room
Front of property
Superior Double Room, Terrace | Terrace/patio
Lockers
Shower, hair dryer, towels, soap

Reviews

8.8 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Non-smoking
  • Free WiFi

Main amenities (3)

  • Daily housekeeping
  • 24-hour front desk
  • Air conditioning

Feel at home (4)

  • Television
  • Daily housekeeping
  • Lift
  • Hairdryer
The price is €80
includes taxes & fees
6 Jan - 7 January 2025

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Double Room, Terrace

Superior Double Room, Terrace

Superior Double Room, Terrace

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Satellite channels
Iron/ironing board
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room

Single Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Satellite channels
Iron/ironing board
Daily housekeeping
  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Satellite channels
Iron/ironing board
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Satellite channels
Iron/ironing board
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room

Double Room

Double Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Satellite channels
Iron/ironing board
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Satellite channels
Iron/ironing board
  • 19 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Double Room, Terrace

Double Room, Terrace

Double Room, Terrace

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Satellite channels
Iron/ironing board
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Terrace

Family Room, Terrace

Family Room, Terrace

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Satellite channels
Iron/ironing board
  • 19 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Satellite channels
Iron/ironing board
  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Satellite channels
Iron/ironing board
Daily housekeeping
  • 16.5 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

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About the area

Map
Calle de Jesús y María 12, Madrid, 28012

What's nearby

  • Plaza Mayor - 7 min walk - 0.6 km
  • Puerta del Sol - 8 min walk - 0.7 km
  • Royal Palace of Madrid - 13 min walk - 1.2 km
  • Gran Via - 14 min walk - 1.2 km
  • Prado Museum - 15 min walk - 1.3 km

Getting around

  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 25 min drive
  • Madrid (XOC-Atocha Train Station) - 17 min walk
  • Atocha Cercanías Station - 18 min walk
  • Madrid Atocha Station - 18 min walk
  • Tirso de Molina Station - 2 min walk
  • La Latina Station - 5 min walk
  • Lavapies Station - 6 min walk

Restaurants

  • ‪Pum Pum Bakery - ‬1 min walk
  • ‪Casa de Granada - ‬3 min walk
  • ‪Yatai Market - ‬4 min walk
  • ‪Caravan Cafe - ‬2 min walk
  • ‪El Imparcial - ‬3 min walk

About this property

BYPILLOW Crosstown

BYPILLOW Crosstown offers a great location, putting you within a short 10-minute walk of Plaza Mayor and Puerta del Sol. Also, Royal Palace of Madrid and Gran Via are within a 15-minute walk. Fellow travellers love the helpful staff. Public transportation is only a short walk: Tirso de Molina Station is 2 minutes and La Latina Station is 5 minutes.

Languages

English, French, Spanish

At a glance

Hotel size

  • 55 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: anytime
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Services

  • 24-hour front desk

Accessibility

  • Lift
  • Well-lit path to entrance

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Complimentary wireless Internet access (speed of 25+ Mbps)

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Late checkout can be arranged for an extra charge of EUR 10 (subject to availability)

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher, a first aid kit and outdoor lighting on-site.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

BYPILLOW Crosstown Hostal
BYPILLOW Crosstown Madrid
Crosstown by Pillow Madrid
BYPILLOW Crosstown Hostal Madrid

Frequently asked questions

Does BYPILLOW Crosstown offer free cancellation for a full refund?
Yes, BYPILLOW Crosstown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at BYPILLOW Crosstown?
Sorry, pets aren't allowed.
Is parking offered on site at BYPILLOW Crosstown?
Sorry, there's no on-site parking at BYPILLOW Crosstown.
What are the check-in and check-out times at BYPILLOW Crosstown?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Late check-out is available for a charge of EUR 10 (subject to availability).
Is there an on-site casino at BYPILLOW Crosstown?
No, this hostal doesn't have a casino, but Casino de Madrid (12-min walk) and Casino Gran Via (14-min walk) are both nearby.
What's the area around BYPILLOW Crosstown like?
BYPILLOW Crosstown is in Madrid Centro, a short 2-minute walk from Tirso de Molina Station and 7 minutes' walk from Plaza Mayor.

BYPILLOW Crosstown Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Very good

City Break
I enjoyed my stay at Crosstown ByPillow. The location was very good for South of the centre of madrid food and drink, but also only less than 5 mins to a metro stop which has line 1 which goes up through centro. I was initially given a room where the toilet flush wasn't working. After a failed attempt at fixing I was found a new room. Service at the front desk was always very friendly and helpful of all the people I encountered.
Jonathan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

First time trip!
Very nice front desk employee. Enjoyed the convenience walking. Thanks for the free water.
Vickie, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Kevin, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful lovely boutique hotel
Moshe, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Very nice staff. They had lockers to put your belongings in case you arrive before check in. Clean and quiet as well.
Zachariah, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Jose, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Jose, 2-night trip
Verified Hotels.com guest review

6/10 Good

They ‘upgraded’ my room, but ended up on the Main Street, at street level so very noisy if I wanted to open the window.
John, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Lots of restaurants around!!!!
Erasmo Salinas, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

ARUTIUNIAN, 2-night trip
Verified Expedia guest review

8/10 Very good

Convenient location. 2 mins walk to the metro station. 5-10 mins walk to Sol.
Aarzoo, 3-night trip
Verified Expedia guest review

4/10 Fair

I would not stay there again
I definitely left my mobile phone charger in the room and went back for it after check-out, but the reception staff did not check it with me as they were told that housekeeping had not reported it. I felt it was unkind.
Takanori, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great Stay :)
Most amazing & welcoming stay! Highly Recommend for those who want a city break. The staff were absolutely amazing & helpful! Great locker room after checked out for luggage also :)
Lucy, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

The room was small for our family of 4, but it was only a one-night stay before heading home. It was a great location to walk around. The room was quiet and the beds were comfortable.
Temple, 1-night family trip
Verified Expedia guest review

8/10 Very good

Aldo, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Very noisy, especially on the weekend. The AC was not working, heater instead. It was too hot for us. The only way was opening the windows to get a fresh air. But it was extremely noisy even we are on the 5th floor. The room was tiny. Just enough to you to walk and sleep. The only good thing is the convenient and walkable to anywhere.
Victor, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Friendly staff clean facility. Good location.
Bevin, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Leila, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Hilary, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Great location and great staff. Juan at the front desk was super helpful and nice. The only thing that was not positive for us was that there was a slight off-putting smell in our room. Other than that it was very clean and walkable to almost all the spots we wanted to visit.
Farnoosh, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Great hotel at the center of Madrid. Clean, convenient and cozy. Recommended
Verified Travelocity guest review

8/10 Very good

Mari, 2-night trip
Verified Travelocity guest review

4/10 Fair

This hotel obviously is not ready for public. For my first day check-in, still see renovation on the ground floor on the go. Staffs are polite and helpful, but room facility has not yet well installed and cleaned after renovation. Strong smell from new renovation, toilet floor is full with renovation dust. Electricity of the room flash out every 15 mins. It's in late June pretty hot in Madrid, air-con got turned off because of electricity supply flash out. Pretty annoying. I paid for no good comfort stay at all . Bed is comfortable, but still in winter blanket, with no air-con, hard to sleep in. Room design is great, but don't know why there has no small desk or table for placing stuff or eating, a bit inconvenient when you got something want to drop off. TV is new, but not yet connected. No signals. I was got tired to complain as only stay in one night. Completely bad experience. Digital door lock at my room 211 did not work well. Finally have to get a special access card from reception! Strange.
CHUI MEI, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Really satisfied with this hotel, great room, spacious and clean, outstanding crew. Very well recommended
yorgis, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Yessica, 3-night trip
Verified Hotels.com guest review