Stayed here 2 nights on recommendation of neighbor who stays here every winter for skiing (I mentioned at check in).
Check in was fine, however the room was not what I had expected, especially after reading glowing reviews. It was located directly above the restaurant. There did not seem to be any AC, and opening the window was necessary due to the temperature. There was noise from the restaurant/terrace pretty late in the evening, which I was not happy about, noting that Kitzbuehel is a sleepy town with little nightlife; all of the nightlife was under my window. Also the room faced other buildings so there was no privacy and had to keep curtains closed at all times.
On this trip (2 weeks in Germany, Austria & Italy) even at the budget hotels I stayed in at least one courtesy bottle of water and a candy or chocolate was left, but not at this hotel. Is not a make-it-or-break it item, but if 2/3 star budget hotels near train stations can leave water and a chocolate, why can't this one?
I must apologize to the hotel for leaving angry....I thought my room was paid for before I left (I had been planning this trip for over a year and thought I had prepaid all of it) and they requested payment. I could not verify while I was there and felt at the time that I was being double charged, which I was not.
One upside: the pool was great as was the location. But other than that I see no reason to stay here.