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Hotel Crystal - Das Alpenrefugium
4-star ski hotel with spa, near Panorama Badewelt
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Hotel Crystal - Das Alpenrefugium
Photo gallery for Hotel Crystal - Das Alpenrefugium
Overview of Hotel Crystal - Das Alpenrefugium
7.4 out of 10 Good
7.4/10 Good
Property highlights
- Spa
- Airport transfer
- Parking available
- Free WiFi
- Restaurant
- Connecting rooms available
Hornweg 5, Sankt Johann in Tirol, Tirol, 6380
Main amenities
- Daily housekeeping
- Restaurants and bar/lounge
- Full-service spa
- Outdoor pool access
- Breakfast available
- Ski rentals and lessons
- Ski storage
- Ski passes
- Fitness centre
- Sauna
- Steam room
- Self parking
Feel at home
- Connecting/adjoining rooms available
- Garden
- Terrace
- Daily housekeeping
- Laundry facilities
- Blackout curtains
Room options
View all photos for Superior Suite, 1 Bedroom, Balcony, Mountain View
Superior Suite, 1 Bedroom, Balcony, Mountain View
View all photos for Superior Double Room, 1 Queen Bed, Balcony, Mountain View
Superior Double Room, 1 Queen Bed, Balcony, Mountain View
View all photos for Deluxe Double Room, 1 King Bed with Sofa bed, Balcony, Mountain View
Deluxe Double Room, 1 King Bed with Sofa bed, Balcony, Mountain View
View all photos for Classic Double Room, 1 Queen Bed, Private Bathroom, Mountain View
Classic Double Room, 1 Queen Bed, Private Bathroom, Mountain View
View all photos for Deluxe Suite, 2 Bedrooms, 2 Bathrooms, Mountain View
Deluxe Suite, 2 Bedrooms, 2 Bathrooms, Mountain View
View all photos for Classic Double Room, 1 Queen Bed, Private Bathroom, Mountain View
Classic Double Room, 1 Queen Bed, Private Bathroom, Mountain View
View all photos for Premium Double Room, 1 Queen Bed with Sofa bed, Balcony, Mountain View
Premium Double Room, 1 Queen Bed with Sofa bed, Balcony, Mountain View
View all photos for Deluxe Single Room, 1 King Bed with Sofa bed, Balcony, Mountain View
Deluxe Single Room, 1 King Bed with Sofa bed, Balcony, Mountain View
View all photos for Family Suite, 1 Bedroom, Balcony, Mountain View
Family Suite, 1 Bedroom, Balcony, Mountain View
View all photos for Classic Single Room, 1 Queen Bed, Private Bathroom, Mountain View
Classic Single Room, 1 Queen Bed, Private Bathroom, Mountain View
View all photos for Superior Single Room, 1 Queen Bed, Balcony, Mountain View
Superior Single Room, 1 Queen Bed, Balcony, Mountain View
About this area
Getting around
Restaurants
- Huber Bräu - 6 min walk
- Villa Masianco - 2 min walk
- Happy Snack - 9 min walk
- Gasthof Mauth - 8 min walk
- Cafe Konditorei Appartementhaus RAINER - 7 min walk
About this property
Hotel Crystal - Das Alpenrefugium
Languages
English, French, German, Italian
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global), COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO)
Check-in
Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
This information is provided by our partners.
At a glance
Hotel size
- 40 rooms
- Arranged over 4 floors
Arriving/Leaving
- Check-in time from 3:00 PM until 6:00 PM
- Express check-in/out available
- Early check-in subject to availability
- Minimum check-in age – 18
- Check-out time is 10 AM
- Late check-out subject to availability
Restrictions related to your trip
- Check COVID-19 restrictions
- At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Special check-in instructions
- The front desk is open daily from 7:30 AM - 10:00 PM
- Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
- To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
- If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
- At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Pets
- Pets not allowed
- Service animals welcome
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Uncovered on-site self-parking (EUR 9 per day; includes in/out privileges)
- Uncovered on-site extended parking (EUR 7 per day)
- Free 24-hours off-site parking within 1640 ft
Transfers
- Airport shuttle on request (available 24 hours a day)*
Other information
- Smoke-free property
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 8:00 AM–10:00 AM
- Restaurant
- Bar/lounge
- Coffee/tea in a common area
- Barbecue grills
- Snack bar/deli
What to do
- Yoga classes
- Hiking/biking trails
- Ropes course
- Segway hire/tours
- Shopping
- Access to nearby outdoor pool
- Access to nearby indoor pool
- Ecotours nearby
- Golf lessons nearby
- Hiking/biking trails nearby
- Horse riding nearby
- Kayaking nearby
- Skydiving nearby
- Zip-lining nearby
- Sledging nearby
Services
- Front desk (limited hours)
- Concierge services
- Tour/ticket assistance
- Laundry facilities
- Free newspapers in reception
- Luggage storage
- Multilingual staff
- Bike hire
- Segway hire/tours
- Ski equipment hire
- Ski storage
Facilities
- 1 building/tower
- Built in 1966
- Safe-deposit box at front desk
- Garden
- Terrace
- Fitness centre
- Arcade/games room
- Full-service spa
- Sauna
- Massage/treatment rooms
- Steam room
Accessibility
- Lift
- Handrails in stairwells
- Well-lit path to entrance
- Step-free path to entrance
Ski
- Ski passes
- Downhill skiing
- Snowboarding
- Skiing lessons
- Ski storage
- Ski hire
- Ski lifts nearby
- Ski runs nearby
- Snow tubing nearby
- Snowmobiling nearby
- Snowshoeing nearby
Room amenities
Be entertained
- Flat-screen television
- Cable TV channels
Home comfort
- Dressing gowns
- Iron/ironing board (on request)
Sleep well
- Hypo-allergenic bedding
- Pillow menu
- Blackout curtains
- Soundproofed rooms
- Premium bedding
Freshen up
- Bath or shower
- Free toiletries
- Hairdryer
- Towels
Stay connected
- Laptop-friendly workspace
- Free newspapers
- Free WiFi
- Phone
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
- Guidebooks/recommendations
- Local maps
- Restaurant dining guide
Special features
Spa
Crystal Sauna has 1 treatment room. Services include facials, body wraps, body scrubs and body treatments.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out:
- A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 16 years of age.
Optional extras
- Buffet breakfast is offered for an extra charge of approximately EUR 25 for adults and EUR 13 for children
- Airport shuttle service is offered for an extra charge of EUR 159 per vehicle (one-way. Maximum occupancy 6)
- Early check-in can be arranged for an extra charge (subject to availability)
- Late check-in between 6:00 PM and 10:00 PM can be arranged for an extra charge
- Late checkout can be arranged for an extra charge (subject to availability)
Renovations and closures
The property is closed during April and November.
Children & extra beds
- Cots/infant beds are available for EUR 29.0 per night
- Rollaway beds are available for EUR 89.0 per day
Parking
- Uncovered self-parking costs EUR 9 per day with in/out privileges
- Uncovered extended parking costs EUR 7 per day
Pool, spa, & gym (if applicable)
- Guests under 18 years old are not allowed in the spa
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.
Contactless check-in and contactless check-out are available.
Enhanced food service safety measures are in place.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination.
This property affirms that it adheres to the cleaning and disinfection practices of:
- Safe Travels (WTTC - Global)
- COVID-19 Guidelines (CDC)
- COVID-19 Guidelines (WHO)
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Also known as
Aktivhotel Crystal Hotel Sankt Johann in Tirol
Aktivhotel Crystal Hotel
Aktivhotel Crystal Sankt Johann in Tirol
Aktivhotel Crystal
Aktivhotel Crystal
Crystal Das Alpenrefugium
Hotel Crystal - Das Alpenrefugium Hotel
Hotel Crystal - Das Alpenrefugium Sankt Johann in Tirol
Hotel Crystal - Das Alpenrefugium Hotel Sankt Johann in Tirol