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Hotel Crystal - Das Alpenrefugium

4.0 star property
4-star ski hotel with spa, near Panorama Badewelt

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Hotel Crystal - Das Alpenrefugium

Photo gallery for Hotel Crystal - Das Alpenrefugium

Lake
Superior Suite, 1 Bedroom, Balcony, Mountain View | Mountain view
Land view from property
Premium Double Room, 1 Queen Bed with Sofa bed, Balcony, Mountain View
Terrace/patio

Overview of Hotel Crystal - Das Alpenrefugium

7.4 out of 10 Good
7.4/10 Good

Property highlights

  • Spa
  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
Map
Hornweg 5, Sankt Johann in Tirol, Tirol, 6380
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool access
  • Breakfast available
  • Ski rentals and lessons
  • Ski storage
  • Ski passes
  • Fitness centre
  • Sauna
  • Steam room
  • Self parking
Feel at home
  • Connecting/adjoining rooms available
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains

Room options

Superior Suite, 1 Bedroom, Balcony, Mountain View

  • 50 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed

Superior Double Room, 1 Queen Bed, Balcony, Mountain View

  • 25 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room, 1 King Bed with Sofa bed, Balcony, Mountain View

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Classic Double Room, 1 Queen Bed, Private Bathroom, Mountain View

  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Suite, 2 Bedrooms, 2 Bathrooms, Mountain View

  • 90 sq m
  • Mountain view
  • Sleeps 7
  • 1 King Bed, 2 Single Beds and 1 Double Bed

Classic Double Room, 1 Queen Bed, Private Bathroom, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Premium Double Room, 1 Queen Bed with Sofa bed, Balcony, Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Single Room, 1 King Bed with Sofa bed, Balcony, Mountain View

  • 30 sq m
  • Mountain view
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed

Family Suite, 1 Bedroom, Balcony, Mountain View

  • 60 sq m
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 1 Single Bunk Bed

Classic Single Room, 1 Queen Bed, Private Bathroom, Mountain View

  • 20 sq m
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed

Superior Single Room, 1 Queen Bed, Balcony, Mountain View

  • 25 sq m
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed

About this area

Getting around

  • Salzburg (SZG-W.A. Mozart) - 67 min drive
  • Grieswirt Station - 6 min drive
  • Oberndorf in Tirol Station - 7 min drive
  • St. Johann in Tirol Station - 10 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Huber Bräu - 6 min walk
  • Villa Masianco - 2 min walk
  • Happy Snack - 9 min walk
  • Gasthof Mauth - 8 min walk
  • Cafe Konditorei Appartementhaus RAINER - 7 min walk

About this property

Hotel Crystal - Das Alpenrefugium

Hotel Crystal - Das Alpenrefugium features downhill skiing and snowboarding. You can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body wraps or manicures and pedicures. A bar/lounge, a fitness centre and a sauna are other highlights at this upmarket hotel. Ski passes, storage, rentals and lessons are also available. Fellow travellers like the overall property condition.

Languages

English, French, German, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global), COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
This information is provided by our partners.

At a glance

Hotel size

  • 40 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 6:00 PM
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • The front desk is open daily from 7:30 AM - 10:00 PM
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Uncovered on-site self-parking (EUR 9 per day; includes in/out privileges)
  • Uncovered on-site extended parking (EUR 7 per day)
  • Free 24-hours off-site parking within 1640 ft

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Barbecue grills
  • Snack bar/deli

What to do

  • Yoga classes
  • Hiking/biking trails
  • Ropes course
  • Segway hire/tours
  • Shopping
  • Access to nearby outdoor pool
  • Access to nearby indoor pool
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Skydiving nearby
  • Zip-lining nearby
  • Sledging nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Segway hire/tours
  • Ski equipment hire
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1966
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Handrails in stairwells
  • Well-lit path to entrance
  • Step-free path to entrance

Ski

  • Ski passes
  • Downhill skiing
  • Snowboarding
  • Skiing lessons
  • Ski storage
  • Ski hire
  • Ski lifts nearby
  • Ski runs nearby
  • Snow tubing nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Dressing gowns
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Crystal Sauna has 1 treatment room. Services include facials, body wraps, body scrubs and body treatments.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 25 for adults and EUR 13 for children
  • Airport shuttle service is offered for an extra charge of EUR 159 per vehicle (one-way. Maximum occupancy 6)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between 6:00 PM and 10:00 PM can be arranged for an extra charge
  • Late checkout can be arranged for an extra charge (subject to availability)

Renovations and closures

The property is closed during April and November.

Children & extra beds

  • Cots/infant beds are available for EUR 29.0 per night
  • Rollaway beds are available for EUR 89.0 per day

Parking

  • Uncovered self-parking costs EUR 9 per day with in/out privileges
  • Uncovered extended parking costs EUR 7 per day

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • Safe Travels (WTTC - Global)
  • COVID-19 Guidelines (CDC)
  • COVID-19 Guidelines (WHO)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Aktivhotel Crystal Hotel Sankt Johann in Tirol
Aktivhotel Crystal Hotel
Aktivhotel Crystal Sankt Johann in Tirol
Aktivhotel Crystal
Aktivhotel Crystal
Crystal Das Alpenrefugium
Hotel Crystal - Das Alpenrefugium Hotel
Hotel Crystal - Das Alpenrefugium Sankt Johann in Tirol
Hotel Crystal - Das Alpenrefugium Hotel Sankt Johann in Tirol

Frequently asked questions

Is Hotel Crystal - Das Alpenrefugium currently open?
The property is closed during April and November.
Does Hotel Crystal - Das Alpenrefugium offer free cancellation for a full refund?
Yes, Hotel Crystal - Das Alpenrefugium does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Crystal - Das Alpenrefugium?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Crystal - Das Alpenrefugium?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Crystal - Das Alpenrefugium?
Yes. Self-parking costs EUR 9 per day. Extended parking costs EUR 7 per day.
Is an airport shuttle service offered by Hotel Crystal - Das Alpenrefugium?
Yes, an airport shuttle is available. The charge is EUR 159 per vehicle one-way.
What are the check-in and check-out times at Hotel Crystal - Das Alpenrefugium?
You can check in from 3:00 PM - 6:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Crystal - Das Alpenrefugium?
No, this hotel doesn't have a casino, but Casino Kitzbuehel (14-min drive) is nearby.
What is there to do at Hotel Crystal - Das Alpenrefugium and nearby?
During the winter, enjoy on-site recreation such as downhill skiing and snowboarding, and return when the snow melts for mountain biking and hiking. Additional recreation on-site includes yoga and segway hire. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room. Hotel Crystal - Das Alpenrefugium also has an arcade and a garden, as well as access to a nearby outdoor pool.
Are there restaurants at or near Hotel Crystal - Das Alpenrefugium?
Yes, there's an on-site restaurant.
What's the area around Hotel Crystal - Das Alpenrefugium like?
Hotel Crystal - Das Alpenrefugium is in the heart of Sankt Johann in Tirol, a short 10-minute walk from St. Johann in Tirol Station and 4 minutes' walk from St. Johanner Bergbahnen.