In the heart of Annecy, Hôtel du Palais de l'Isle offers a charming retreat with a bar and in-room WiFi. Explore the nearby Lake Annecy or simply unwind with luggage storage and free newspapers at your fingertips. The helpful staff has left a lasting impression on previous guests.
Hôtel du Palais de l'Isle offers a fantastic location, putting you only steps from Lake Annecy. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. Fellow travellers say great things about the helpful staff.
Languages
Arabic, English, French, Italian, Spanish
At a glance
Hotel size
34 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 11:30 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
Bar/lounge
Snack bar/deli
What to do
Beach nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Free newspapers in reception
Luggage storage
Facilities
Safe-deposit box at front desk
Accessibility
Lift
Lift door width (centimetres): 70
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Towels
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 8 for children
Children & extra beds
Rollaway beds are available for EUR 20.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 11 per pet, per day
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts major credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Hôtel Palais l'Isle Annecy
Hôtel Palais l'Isle
Palais l'Isle Annecy
Palais l'Isle
Du Palais De L'isle Annecy
Hôtel du Palais de l'Isle Hotel
Hôtel du Palais de l'Isle Annecy
Hôtel du Palais de l'Isle Hotel Annecy
Frequently asked questions
Does Hôtel du Palais de l'Isle offer free cancellation for a full refund?
Yes, Hôtel du Palais de l'Isle does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hôtel du Palais de l'Isle?
Yes, pets are welcome. There's a charge of EUR 11 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Hôtel du Palais de l'Isle?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Hôtel du Palais de l'Isle?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11:30 AM. Contactless social distancing and check-out are available.
What's the area around Hôtel du Palais de l'Isle like?
Hôtel du Palais de l'Isle is a short 9-minute walk from Annecy Station and 4 minutes' walk from Annecy Castle.
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Hôtel du Palais de l'Isle Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
19 December 2024
Well located Hotel to attractions
Very central location to where I wanted to go.The hotel location felt safe.
ENG KWANG
ENG KWANG, 3-night trip
10/10 Exceptional
21 October 2024
Great place to stay in Annecy! Close to everything!
Douglas
Douglas, 1-night trip
10/10 Exceptional
3 September 2024
Great location and staff
Bradford
Bradford, 1-night trip
8/10 Very good
27 September 2024
Great, basic hotel in a fantastic location right in the old city. The rooms are small and very basic, but no complaints.
Jaime
Jaime, 1-night trip
10/10 Exceptional
2 January 2025
Total gem, excellent service
Amazing location, nice decor if slightly tired in the bathroom. What pushed this stay into 5 star territory was the service. The staff were friendly, attentive and efficient. Special mention goes to the reception team member who looked after us in the breakfast space after we couldn’t find a place for dinner on New Years Eve. He warmed our traitor bought dishes in the microwave, provided a corkscrew and sold us beer. He even selected classy music for the occasion. A potential crisis averted, converted to a memorable, enjoyable night.
Charlotte
Charlotte, 2-night trip
8/10 Very good
2 November 2024
Fantastic location. Friendly staff. Lovely room ,comfortable beds . Only downside was a couple of maintenance issues in bathroom that needed attention, something the cleaner should have noticed when cleaning.
Fiona
Fiona, 2-night trip
10/10 Exceptional
28 September 2024
Great property location. The staff were all very helpful. Our bathroom could use a better cleaning, but the remainder of the room was fine. We had a great time there.
James
James, 3-night trip
10/10 Exceptional
26 August 2024
Loved Annecy and this central hotel
We had a lovely stay! The staff even helped us deliver a speaker that we forgot at the hotel. Would come back!
Ulla
Ulla, 1-night trip
10/10 Exceptional
15 August 2024
Excellent
Great hotel, great location
Verified traveller
2-night trip
10/10 Exceptional
21 August 2024
Location and staff was absolutely outstanding. Our family suite was spacious and comfortable for family of 4 with 2 teenagers.
Was pleasantly surprised how quiet it was when windows are closed given we’re at the heart of the pedestrian village.
Breakfast was very good and staff are amazing. Look no further just book this place you will have an enjoyable experience.
Nickie
Nickie, 2-night trip
6/10 Good
5 July 2024
Nice located but some how worn. Nice breakfast.
Knud Erik
Knud Erik, 1-night trip
8/10 Very good
30 September 2024
The room even at the lowest price was still very small. The elevator was extremely small. There is no main lobby area or sitting area for hanging out. The location is excellent. The staff was very helpful. The rooms are clean. They turned the air conditioning on on request otherwise it would have been a very warm room.
Christopher
Christopher, 3-night trip
10/10 Exceptional
20 July 2024
Great location
Great little hotel and excellent location. Beautiful view over the canal. Big enough room and facilities. Helpful staff. Parking discount very helpful and convenient to hotel. Substantial breakfast. Recommend.
Allan
Allan, 1-night trip
10/10 Exceptional
22 May 2024
Right in the center of things!
Annecy is a fairytale come true, and this centrally located little gem puts you in the middle of everything. Helpful front desk, lovely room, great tub for a soak at the end of the day. Loved our time here.
Maria
Maria, 3-night trip
10/10 Exceptional
24 July 2024
Annecy - a beautiful town
In my opinion, Annecy is the most beautiful town in France. The Old Town, the lake, the mountains and the location are spectacular.
Our hotel was in a wonderful location to enjoy all the area has to offer. Such a wonderful experience.
Everyone in the town was eating ice cream. It was amazing to see.
The hotel was very comfortable and the staff was very friendly
William
William, 1-night trip
10/10 Exceptional
27 November 2023
Beautiful property in the heart of old town - the perfect place for your Annecy holiday.
Robert
Robert, 1-night trip
8/10 Very good
27 August 2024
The hotel was quite nice and our room on the top floor had a great view of the bustling street below. As in many historic areas in Europe, our room was small though adequate, made smaller yet by the slanted ceiling under the roof. Plan your stay well by packing a small overnight bag as you will have to carry it in from the garage. Steep streets.
Katrin
Katrin, 1-night trip
10/10 Exceptional
10 June 2024
Extremely convenient in the center of Old Annecy. Very clean, simple decor, but everything we needed, including a fridge in the room. Bed was very comfortable. One of the best breakfasts we've had in years of travel to Europe. Very kid- and pet-friendly.
It can be noisy at night (rowdy bar-hoppers at 5 a.m.), so bear that in mind. Would definitely stay again!
Christine
Christine, 2-night trip
8/10 Very good
3 September 2023
Comfortable cute Hotel
Lovely little hotel in the heart of Annecy.
Howard
Howard, 3-night trip
10/10 Exceptional
7 July 2023
Helpful staff, great location
Rachel
Rachel, 2-night trip
10/10 Exceptional
6 August 2022
Excellent staff and location!
alex
alex, 2-night trip
10/10 Exceptional
2 October 2023
Great location, modern and good customer service.
MARIA FLORENCIA
MARIA FLORENCIA, 1-night trip
10/10 Exceptional
25 December 2023
It's near the lake and in the centre of everything!
Chong Ping
Chong Ping, 2-night trip
10/10 Exceptional
21 May 2024
Nice little hotel. We find the building quickly after parking about a 5-min walk away. Small elevator, tight hallways, and a small but nice room. Right by the river and very close to the shopping area and restaurants. Some parts of the room seemed a bit rough around the edges but nicely decorated and good amenities.
Adam
Adam, 1-night trip
6/10 Good
26 September 2024
Overall it was a decent experience but the doors and locks aren’t well done/ The lock to the common bathroom door got stuck and had to be broken open. The room was nice but the TV wouldn’t connect to Internet. The shower door slider broke as soon as we opened in.