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MGM Hôtels & Résidences – Résidence Le Cristal de Jade

5.0 star property
Mountain residence in Chamonix-Mont-Blanc with spa and indoor pool

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Le Cristal de Jade, in the heart of Chamonix City Centre, offers a serene retreat with an onsite spa where you can indulge in rejuvenating treatments. Unwind by the indoor pool or explore the nearby Aiguille du Midi Cable Car. With free WiFi and helpful staff at your service.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Laundry facilities
  • Pet-friendly
  • Parking available
  • Free Wi-Fi

Main amenities (12)

  • Full-service spa
  • Indoor pool
  • Ski storage
  • Health club
  • Sauna
  • Steam room
  • Children's pool
  • Hot tub
  • Terrace
  • Garden
  • Front desk safe
  • Self-serve laundry

Feel at home (6)

  • Children stay free
  • Children's pool
  • Kitchen
  • Separate dining area
  • Living room
  • Premium TV channels

Why we love this property

Spa bliss in mountains
The full-service spa offers body treatments, massage, and facials in this mountain residence. A sauna, hot tub, and garden complete the wellness journey.
Luxury sleep oasis
Premium bedding and blackout drapes create the perfect environment for a restful night. Each guestroom features a private deck or patio for quiet moments.
Mountain luxury retreat
Tucked away in the mountains, this luxury residence boasts a serene garden setting. Natural beauty surrounds this tranquil mountain escape.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Apartment, 1 Bedroom

Full-sized fridge, microwave, stovetop, espresso maker

Apartment, 1 Bedroom

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms

Flat-screen TV

Apartment, 2 Bedrooms

  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

  • 80 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 Queen Bed, 4 Single Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for L'Ecrin de Jade

L'Ecrin de Jade

L'Ecrin de Jade

  • Mountain view
  • 220 sq m
  • 4 bedrooms
  • Sleeps 8
  • 3 Queen Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for 2 pièces 4 personnes Vue Jardin en rez de chaussée

Premium bedding, in-room safe, blackout curtains, soundproofing

2 pièces 4 personnes Vue Jardin en rez de chaussée

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms, Garden View

Premium bedding, in-room safe, blackout curtains, soundproofing

Apartment, 2 Bedrooms, Garden View

  • Garden view
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

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About the area

Map
Place de l'Aiguille du Midi, Chamonix-Mont-Blanc, 74400

What's nearby

  • Aiguille du Midi Cable Car - 1 min walk - 0.0 km
  • Chamonix Church - 11 min walk - 1.0 km
  • Centre Commercial Alpina - 11 min walk - 1.0 km
  • Montenvers Tram - 11 min walk - 1.0 km
  • Chamonix - Planpraz Ski Lift - 15 min walk - 1.3 km

Getting around

  • Geneva International Airport (GVA) - 67 min drive
  • Sion (SIR) - 83 min drive
  • Chamonix Anguille du Midi Station - 5 min walk
  • Chamonix-Mont-Blanc Station - 9 min walk
  • Chamonix-Mont-Blanc (XCF-Chamonix-Mont-Blanc Train Station) - 9 min walk

Restaurants

  • ‪Annapurna Restaurant - ‬6 min walk
  • ‪Annapurna2 Grill N' Curry - ‬7 min walk
  • ‪Aux Petits Gourmands - ‬7 min walk
  • ‪L´Hydromel - ‬5 min walk
  • ‪Moody Coffee Roasters - ‬3 min walk

About this property

MGM Hôtels & Résidences – Résidence Le Cristal de Jade

  • When visiting Chamonix-Mont-Blanc, MGM Hôtels & Résidences – Résidence Le Cristal de Jade is a great choice to consider. Guests can go for a swim in the indoor pool and visit the spa to be pampered with massages, body wraps or facials. A health club and a fitness centre are offered, and in-room conveniences at this luxurious residence include fridges and microwaves. Fellow travellers love the helpful staff.

At a glance

DONE

Property size

    • 51 units
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 5:00 PM; check-in end time: 7:30 PM
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10 AM
    • Contactless check-out
DONE

Special check-in instructions

    • The front desk is open Sunday - Friday (8:00 AM - 8:00 PM) and Saturday - Saturday (8:00 AM - 9:00 PM)
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 4 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
PETS

Pets

    • Pets allowed (1 total)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Ski

  • Downhill skiing and cross-country skiing nearby
  • Ski storage

Pool/Spa

  • Indoor pool
  • Sunloungers
  • A hot tub
  • Sauna
  • Steam room
  • Massages
  • Spa services
  • Body wraps
  • Facials
  • Body treatments
  • Body scrubs

Internet

  • Free WiFi

Parking and transport

  • Wheelchair-accessible parking available
  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • On-site parking

Family friendly

  • Children stay for free (see details)
  • Children's pool

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Espresso maker

Bedrooms

  • Premium bedding
  • Bed sheets provided

Bathrooms

  • Bath or shower
  • Hairdryer
  • Free toiletries
  • Towels provided

Living spaces

  • Living room
  • Dining room

Entertainment

  • Flat-screen TV with cable service

Outdoor areas

  • Terrace
  • Decking or patio
  • Garden

Laundry

  • Laundry facilities
  • Near coin laundry

Climate control

  • Heating

Pets

  • Service animals exempt from fees
  • Pet friendly
  • EUR 100 per pet per week
  • 1 total pets
  • Pets allowed in specific rooms

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Soundproofing
  • Step-free path to entrance
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Safe
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Iron/ironing board (on request)

Location highlights

  • In the mountains

Things to do

  • Health club
  • Hiking/biking trails nearby
  • Bike rentals nearby
  • Mountain biking nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)

General

  • 51 rooms
  • 3 floors
  • 3 buildings
  • Built in 2016

Special features

Spa

Guests can indulge in a pampering treatment at the residence's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with Turkish bath/hammam.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: EUR 500.0 per week

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

Renovations and closures

The property is closed between 2 November and 14 December.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 100 per pet, per week

Parking

  • Parking height restrictions apply

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has indicated that there is a smoke detector on the property.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

This property is professionally cleaned.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Property Registration Number FR81810997817

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Cristal Jade House Chamonix

Cristal Jade House

Cristal Jade Chamonix

Cristal Jade Chamonix-Mont-Blanc

Le Cristal de Jade

MGM Hôtels & Résidences – Résidence Le Cristal de Jade Residence

Frequently asked questions

Is MGM Hôtels & Résidences – Résidence Le Cristal de Jade currently open?

The property is closed between 2 November and 14 December.

Does MGM Hôtels & Résidences – Résidence Le Cristal de Jade offer free cancellation for a full refund?

Yes, MGM Hôtels & Résidences – Résidence Le Cristal de Jade does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at MGM Hôtels & Résidences – Résidence Le Cristal de Jade?

Yes, there's an indoor pool and a children's pool.

Are pets allowed at MGM Hôtels & Résidences – Résidence Le Cristal de Jade?

Yes, pets are welcome, with a limit of 1 total. There's a charge of EUR 100 per pet, per week. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What are the check-in and check-out times at MGM Hôtels & Résidences – Résidence Le Cristal de Jade?

Check-in start time: 5:00 PM; check-in end time: 7:30 PM. Check-out time is 10 AM. Contactless social distancing and check-out are available.

What is there to do at MGM Hôtels & Résidences – Résidence Le Cristal de Jade and nearby?

During the winter, enjoy nearby recreation such as cross-country skiing and return when the snow melts for cycling and hiking. Indulge in a treatment at the spa and soothe your senses in the hot tub. MGM Hôtels & Résidences – Résidence Le Cristal de Jade also has an indoor pool and a sauna, as well as a steam room and a garden.

Does MGM Hôtels & Résidences – Résidence Le Cristal de Jade have a kitchen or kitchenette?

Yes, there is a kitchen, which also includes an espresso maker, a fridge and a microwave.

Does MGM Hôtels & Résidences – Résidence Le Cristal de Jade have any outdoor private spaces?

Yes, each unit features a deck or patio.

What's the area around MGM Hôtels & Résidences – Résidence Le Cristal de Jade like?

MGM Hôtels & Résidences – Résidence Le Cristal de Jade is a short 5-minute walk from Chamonix Anguille du Midi Station and 10 minutes' walk from Brevent-Flegere Ski Area.

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Reviews

MGM Hôtels & Résidences – Résidence Le Cristal de Jade Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Location

9.0

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The spa facilities were excellent, very clean, inviting, and offered a great selection of treatments. (9 reviews)
  • The pool, hot tub, and saunas were fantastic and a wonderful spot to relax. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Location
Service staff
Room
Spa
Apartment
View
Accomodation Type

Reviews

Verified

10/10 Exceptional

Amazing hotel - great for a group ski trip. Lots of space and wonderful spa
Thomas, 7-night trip
Verified

10/10 Exceptional

Clean, well equipped modern apartment
james, 4-night trip
Verified

10/10 Exceptional

The hotel is in excellent condition,the staff are sweet and helpful.They offeres warm welcome and all the info you need for a comfortable stay.We can't be more happy with the stay there.
Karsten, 4-night trip
Verified

10/10 Exceptional

Great stay!! Fantastic service, amenities and room!
Luke, 7-night trip
Verified

10/10 Exceptional

Lots of room for the family. Loved the amenities including the hammam and sauna!
Karen, 4-night trip
Verified

10/10 Exceptional

This hotel is wonderful! Very clean, the staff were very helpful and the sauna and pool were great! I highly recommend this hotel!
Danielle, 6-night trip
Verified

10/10 Exceptional

We loved our stay in Chamonix. Beautiful accommodations, great location and welcoming staff. Highly recommended.
Jason, 3-night trip
Verified

10/10 Exceptional

We had a wonderful stay at Le Cristal de Jade. A great location for all amenities, well equipped apartment and very friendly staff. We look forward to returning in the future!
Maggie, 4-night trip
Verified

10/10 Exceptional

This was a beautiful property and we loved our stay. It was in a great area with easy walking access to everything in Chamonix. Our porch had a view of the mountains and the actual unit was clean, well designed and felt new. The staff were friendly and helpful and the property had a workout room we were able to use as well. We would stay here again!
Zahra, 3-night trip
Verified

10/10 Exceptional

Excellent service and overall care

We had an outstanding stay at your hotel. Accommodations were outstanding and the front dest staff was so helpful especially Jespur (Not sure on the spelling). He guided us to several things to do around the village, gave great directions, and genuinely cared about our stay and our trip!
Troy M, 4-night trip
Verified

10/10 Exceptional

Loved it!

The unit was well supplied and very comfortable. I hope to return for a longer stay! The location is excellent with easy access to the roads, underground parking, and a close walk into the center.
Lisa, 3-night trip
Verified

10/10 Exceptional

Fantastic location close to the lift and a short walk to town. The facility offers morning bakery deliveries and nice steam room and sauna access. Staff were friendly and very helpful and rooms were clean and spacious. Kitchenette was well equipped for cooking at home but lacked essentials like salt and pepper.
Simone, 6-night trip
Verified

2/10 Poor

We stayed in the L’Ecrin de Jade apartment ”luxury” chalet for 8 people a week. The service was extremely poor from the very start. Right after booking, they tried to pressure us through multiple calls and emails into cancelling our reservation with Hotels.com and booking directly with the hotel instead. The front desk was completely ignorant during the check in process, we all felt they were rude (maybe since we didn’t change our booking), they tried to charge us for cleaning that was included and the spa toiletries that were advertised as included were not, instead we were supplied with a combined ”hair and body wash” and nothing else. The worst was when the fire place glass exploded one morning (untouched), causing considerable danger to all of us in the chalet. Instead of apologising, they left glass shards all over the living room (even after cleaning) presented us with an invoice and suggested we commit insurance fraud by claiming it with our insurance. Definitely NOT worth the money, and a bad experience for our whole group. Chamonix is full of genuinely luxurious places to stay. This is not one of them. Save your money and your family’s safety.
Anna, 7-night trip
Verified

10/10 Exceptional

very good apartment hotel

An apartment hotel designed like a country cottage. The apartment was very spacious and very comfortable. The kitchen is equipped with everything you need. Right in front of the hotel there is a huge supermarket where you can find everything you need. The pool and spa at the hotel are excellent. The hotel is located right next to the cable car that goes up to l'Aiguille du midi Highly recommended!
eyal, 7-night trip
Verified

10/10 Exceptional

Excellent- highly recommend

Fantastic stay - would absolutely return. Friendly helpful staff, the rooms were well equipped to cook and very comfortable. I used the spa everyday and can’t complain. Pool is a little cold but fine once you’re in. Gym has excellent quality equipment (although a tad warm in there!)
Lauren, 7-night trip
Verified

10/10 Exceptional

We always love staying at Le Cristal de Jade when visiting Chamonix; it’s our go-to place! The property is beautifully maintained, and the pool area is a wonderful spot to relax after a day out in the mountains. One area for improvement would be ensuring the apartment is thoroughly cleaned before check-in. During our last stay, we noticed it wasn’t as spotless as we’ve come to expect. A little more attention to detail would make the experience even better.
Alex, 7-night trip
Verified

10/10 Exceptional

Great property. Awesome location with fantastic view on Mont Blanc. Enjoyable terrace. Some of the walls could be refreshed. The only drawback was the noise coming from our neighbours upstairs.
Alex, 7-night trip
Verified

10/10 Exceptional

A Perfect Accommodation in Every Way

We stayed in a room with two bedrooms and a stunning view, perfect for our retired parents and our 7-year-old child. From the bedding to the kitchen facilities, there was nothing to complain about. It's right next to the most famous cable car station in Chamonix, and the location is excellent. The parking lot is accessible with a key card after check-in, and it's spacious and secure. You can access all the facilities through the underground without going outside. It was the perfect start to our family trip after COVID"
"Balcony View"
SHIN, 3-night trip
Verified

10/10 Exceptional

The property was just fantastic! Amazing location with great views, located just outside Aguile du Midi cable car within a walkable distance to lots of shops and restaurants. The reception staff were just fab, very helpful, knowledgeable and couldn’t do enough for us. Thank you. Our apartment was spotless, well equipped, spacious and very comfortable. Couldn’t have asked for more. The spa facilities were excellent, very clean and inviting and a great selection of spa treatments! We had a lovely stay with our 3 year old daughter and we will be visiting again. We thoroughly recommend this property.
Ewa, 7-night trip
Verified

10/10 Exceptional

The location is just great. The staff at the residence are very kind and ready to help. Big kudos to “Arnaud” at the reception, he is amazing, caring, kind and his advices were very beneficial during our stay. I will take a point away because of the WiFi. Connection isn’t that great and if you’re planning on working at night as I did, you might be disappointed. It is just a detail and I’m sure it can be fixed. We definitely gonna come to this town and this residence. Thank you guys
Yannick, 6-night trip
Verified

10/10 Exceptional

This was my second time here (and soon I'm staying here for the third time). The property is immaculate and an absolute steal for the very reasonable pricing. Apartments are spacious, have a nice chaltet feel and cosiness yet very modern, balconies are large, and free spa facilities are great (sauna, hammam, jacuzzi, pool). The frontdesk is very helpful and transparent. Mr. Phillipe was very responsive even before we reached and made sure we had the best possible apartment exactly matching the very specific requirements I had requested for (unobstructed view of Mt. Blanc and Les Bossons glacier). Simialarly Mr. Josquin was also very patient in answering our queries and helping us plan our days. Lastly, the location is awesome. You are within 500mts from village main street with loads of dining and shopping options. Aguille du Midi cable car and train station are just steps away. The free parking is a bonus. La Cristal De Jade is now our annual destination to catch up with friends or just with family.
Samant, 7-night trip
Verified

4/10 Fair

Infested. Literally.

Stayed for a week in mid-September. Lots to like, location, very friendly staff, roomy and clean apartment, and very well equipped kitchen. However, we could hear a small scratching sound in the wall above our bed from the first night. After 2 nights went to talk to staff about and we were told there is a termite (or something similar) infestation!! We were told there is nothing to do until the place is closed in November and fumigated. With all the scratching in the walls, it was quite hard to sleep or have a relaxing evening on the couch. I get that the staff couldn't do anything, but this doesn't seem like 5-star service. It would have been great if they let us know in advance or offered some kind of compensation. I would highly reconsider if you are planning on staying here before November.
7-night trip
Verified

8/10 Very good

Overall a good stay. Staff at Reception are very pleasant but it is a bit slow as there is only one poor employee that seems to be doing the job of many, checking in, answering the phones, minding the bar and serving drinks and also bringing items to your room if needed like cots etc. Reception completely shuts outside of the hours of 8am-8pm you can’t even get into the area, dread to think what would happen if you lost your room key? We had a medical issue with one of our children and needed advice on who to call however it was past 8pm and there wasn’t even an answer on the telephone. I had asked for a cot and iron prior to my arrival, neither of which were there so we had to wait with a very restless 4 month old before we could get him off to bed We were looking onto the road which was very loud during the night. However the room was nice, small things like staining on the walls and curtains could be addressed but otherwise clean and tidy. Bear in mind if you’re planning on using the sofa bed it comes out as two single beds with quite a large gap down the middle so would not be suitable for small children The pool is great and easily accessed.
Chelsea, 4-night trip
Verified

10/10 Exceptional

Loved this property! Great location, comfortable accommodations!
Michelle, 7-night trip
Verified

8/10 Very good

Fantastic 5 nights stay in the 2 bedroom chalet You will find everything you need in it and around it
Ahmad, 5-night trip