The hotel is very well located, like 3 blocks from a Metro station, surrounded by other hotels, restaurants, attractions, etc. It does have elevators, small ones, but good enough.
The room had a good size, with a refrigerator, electric kettle, etc but what I had a big complaint about was the shower, because it had a moveable shower head that wouldn't stay in its place while showering, it would slide down, so it was very uncomfortable to take showers. The only good thing is that it had also a tub, so after a long day walking, you could fill the tub and rest.
We didn't have breakfast in the hotel because it seemed they didn't offer much for what they charged. We bought some food in a supermarket or in restaurants and the person in the front desk did let us use the microwave.
About the staff: There was only one guy, like Indian, that wasn't very good at his job, didn't speak English very well nor Spanish, he wasn't attentive, etc but the ther 2 we saw were nice enough.