In the heart of Durango, The General Palmer Hotel combines historic charm with modern comforts. Enjoy a continental breakfast, connect to in-room WiFi, and unwind on the terrace or explore the library. Guests rave about the central location and helpful staff.
Durango and Silverton Narrow Gauge Railroad - 2 min walk - 0.2 km
Durango Area Tourism Office - 3 min walk - 0.3 km
Animas River Trail - 5 min walk - 0.5 km
Fort Lewis College - 13 min walk - 1.2 km
San Juan National Forest Supervisor's Office - 17 min walk - 1.4 km
Getting around
Durango, CO (AMK-Animas Air Park) - 10 min drive
Durango, CO (DRO-La Plata County) - 22 min drive
Durango Narrow Gauge Railroad Station - 2 min walk
Restaurants
McDonald's - 1 min walk
Denny's - 4 min walk
Steamworks Brewing Company - 5 min walk
Animas River Beer Garden & Lounge - 6 min walk
Durango Coffee Company - 3 min walk
About this property
The General Palmer Hotel
The General Palmer Hotel offers a fantastic location, putting you only steps from Durango and Silverton Narrow Gauge Railroad. Guests looking to stay active can experience the nearby hiking/biking trails, mountain biking and downhill skiing, and free perks include WiFi, self-parking and continental breakfast daily between 7:00 AM and 9:30 AM. The comfortable beds and helpful staff get great marks from fellow travellers.
Languages
English
At a glance
DONE
Hotel size
39 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is 11 AM
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Up to 2 children (20 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE
Pets
Pets not allowed
WIFI
Internet
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
Free uncovered on-site self-parking
Free on-site motorhome/coach/lorry parking
Wheelchair-accessible parking and van parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 7:00 AM–9:30 AM
Coffee/tea in a common area
Travelling with children
Children stay for free (see details)
What to do
Bike rentals nearby
Hiking/biking trails nearby
Horse riding nearby
Downhill skiing nearby
Scooter/moped hire nearby
Zip-lining nearby
Snowboarding nearby
Hot springs nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Porter/bellhop
Facilities
2 buildings/towers
Built in 1898
Safe-deposit box at front desk
Terrace
Library
Banquet hall
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
IPod docking station
42-inch flat-screen TV
Premium cable channels
Home comfort
Climate-controlled air conditioning and heating
Ceiling fan
Bathrobes
Iron/ironing board
Sleep well
Blackout curtains
Premium bedding
Pillow-top mattress
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower/bath combination
Hydromassage shower head
Designer toiletries
Hairdryer
Towels
Stay connected
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Free local calls
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Resort fee: USD 15.00 per accommodation, per night
Optional extras
Late checkout can be arranged for an extra charge of USD 75.00 (subject to availability)
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
Also known as
General Palmer Hotel Durango
General Palmer Hotel
General Palmer Durango
General Palmer
The General Palmer Hotel Hotel
The General Palmer Hotel Durango
The General Palmer Hotel Hotel Durango
Frequently asked questions
Does The General Palmer Hotel offer free cancellation for a full refund?
Yes, The General Palmer Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The General Palmer Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The General Palmer Hotel?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at The General Palmer Hotel?
Check-in start time: 4:00 PM; check-in end time: 12:30 AM. Check-out time is 11 AM. Late check-out is available for a charge of USD 75.00 (subject to availability).
What is there to do at The General Palmer Hotel and nearby?
During the winter, enjoy nearby recreation such as downhill skiing and snowboarding, and return when the snow melts for cycling and hiking. Additional recreation nearby includes hot springs, cave exploring and hunting.
What's the area around The General Palmer Hotel like?
The General Palmer Hotel is a short 2-minute walk from Durango Narrow Gauge Railroad Station and 4 minutes' walk from Animas River Trail. Travellers say that the area is very central, and great for skiing.
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The General Palmer Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Breakfast
Restaurant
Elevator
Historical
Bed
Store
Trains
What guests liked
The property offers a great breakfast with a variety of options. (28 reviews)
Parking was convenient, safe, and ample, with some guests even mentioning it as a highlight of their stay. (9 reviews)
Dining options are exceptional and within walking distance, offering a unique experience. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
11 Jul 2025
Fatastic
Fantastic hotel- great location fun downtown but most memorable part was the outstanding service! Would definitely stay here again
Eileen
Eileen, 2-night trip
10/10 Exceptional
1 Jul 2025
Excellent Durango Stay
This historic hotel has managed to create a historic environment with all the comforts a modern tourist expects! The towels and linens first rate, antique elevator fun and staff friendly and helpful. The hotel is well located near the train station and you are able to walk every where to shop and eat.
Verified traveller
3-night trip
10/10 Exceptional
16 Jun 2025
Love the Palmer - right by the Durango-Silverton train station and in the heart of downtown. Fun!!
David
David, 2-night trip
10/10 Exceptional
18 Jul 2025
Great!
What a cool experience. The staff was extremely courteous and accommodating. We will be back.
Havana
Havana, 2-night trip
10/10 Exceptional
4 May 2025
Would stay again!
Excellent Sunday brunch & lovely staff!
JoAnna
JoAnna, 2-night trip
6/10 Good
13 Jul 2025
Staff and overall look of the hotel was fabulous. However there was loud banging from doors being slammed throughout the early morning hours from cleaning staff that made it hard to sleep.
James
James, 1-night trip
10/10 Exceptional
3 Apr 2025
Charming old hotel in a great location.
Lori
Lori, 2-night trip
8/10 Very good
11 Jul 2025
Beautiful historic hotel
Beautiful historic hotel right in downtown Durango. Walking distance to shops and restaurants. Loved the historic aspect but with that comes smaller rooms, older wiring (i.e., no ports for charging cell phones), and limited (no) amenities (no pool, restaurant). Highly recommend if you don't mind missing out on modern comforts. Plus side is you are right in the middle of everything as you walk out the doors.
Kari
Kari, 3-night trip
8/10 Very good
5 Jun 2025
Great place!!
Very convenient if you are taking the train. Check-in was excellent, very helpful friendly staff. Great location to walk Main Street and visit the many restaurants and shops. Nice balcony to enjoy a glass of wine at the end of a long day. Hotel is historic so the entire place was period style. Very attractive, comfortable and clean. Enjoyed our stay.
Connie
Connie, 2-night trip
10/10 Exceptional
9 Mar 2025
We love this hotel. It’s classy, clean and the staff is very friendly.
Jennifer
Jennifer, 2-night trip
10/10 Exceptional
1 Feb 2025
Great stay and easy access for train ride.
Jerri
Jerri, 3-night trip
10/10 Exceptional
28 Mar 2025
Gorgeous historical hotel
This a beautiful historical hotel located in a very convenient place to restaurants and bars. The rooms were beautiful, even the "inside" rooms without windows.
Jennifer
Jennifer, 1-night trip
10/10 Exceptional
25 Mar 2025
Great historic hotel. The staff were very helpful and courteous.The rooms were spotless and comfortable. The breakfast was well stocked and very good.
Nancy
Nancy, 1-night trip
10/10 Exceptional
12 Mar 2025
A lovely, clean hotel. Friendly and helpful staff. Great location! We enjoyed it very much.
Ben
Ben, 2-night trip
8/10 Very good
17 Feb 2025
Beautiful, historic hotel. Friendly staff. Great breakfast.
Phillip
Phillip, 3-night trip
10/10 Exceptional
6 Jan 2025
We love this hotel.
Ronaldo
Ronaldo, 4-night trip
10/10 Exceptional
13 Dec 2024
Beautiful property and great location.
Brandy
Brandy, 1-night trip
8/10 Very good
26 May 2025
Wonderful Historical Place but with some flaws
Wonderful place to stay, but we were put in The Palace Wing, which had no elevators and two long stairways which you have to carry your luggage up. Another negative was no mini refrigerator or microwave! It was located right next to the Durango train station.
Kenneth
Kenneth, 2-night trip
10/10 Exceptional
19 Jan 2025
Lovely Stay
The staff at The General Palmer are amazing. We felt welcome and the beds were extremely comfortable.
Gina
Gina, 1-night trip
10/10 Exceptional
31 Dec 2024
Perfect location to all Main Street and train have to offer.
Gilbert
Gilbert, 2-night trip
10/10 Exceptional
14 Apr 2025
Nice place, historical. One piece of advice: ask for a room away from elevator. It’s a tiny thing, but noisy when your room is right next to it.
Richard
Richard, 1-night trip
10/10 Exceptional
21 Mar 2025
We loved this older hotel! It was so quaint! We loved that it was within walking distance of everything downtown. The coffee, water, and hot tea at all times and fresh cookies truly was a lovely touch as well. Every staff member that we encountered was very nice and cordial. I definitely recommend this hotel!!
Robyn
Robyn, 2-night trip
10/10 Exceptional
26 Nov 2024
Pleasant service, excellent location and parking.
Patricia
Patricia, 4-night trip
10/10 Exceptional
28 Jan 2025
It was amazing!
Kimberly
Kimberly, 4-night trip
10/10 Exceptional
7 Feb 2025
I like the location and that its not The Stater hotel. You gained a loyal guest after a terrible stay at the Stater.