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Hotel Imperial Plaza

4.0 star property
Mountain hotel with spa, near Palais des Congrès

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Photo gallery for Hotel Imperial Plaza

Front of property – evening/night
Lobby
Point of interest
Point of interest
Outdoor pool
In the heart of Marrakech, Hotel Imperial Plaza offers an upscale retreat near Palais des Congrès. Unwind by the rooftop pool or treat yourself to a rejuvenating spa experience, complete with facials and body wraps. With in-room WiFi and express check-in/check-out services, you'll feel right at home.

Reviews

6.4 out of 10
Good

Popular amenities

  • Airport transfer
  • Gym
  • Bar
  • Non-smoking
  • Spa

Main amenities (12)

  • Daily housekeeping
  • Restaurants and pool bar
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Seasonal outdoor pool
  • Children's pool
  • Hot tub

Feel at home (6)

  • Children stay free
  • Children's pool
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
The current price is €83
includes taxes & fees
21 Feb - 22 Feb

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Triple Room

Minibar, desk, free WiFi

Triple Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Bidet
Bathrobes
Hairdryer
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room

Single Room

Single Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Bidet
Bathrobes
Hairdryer
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Quadruple Room

Minibar, desk, free WiFi

Quadruple Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Bidet
Bathrobes
Hairdryer
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Double Room

Minibar, desk, free WiFi

Standard Double Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Bidet
Bathrobes
Hairdryer
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Double Room

Minibar, desk, free WiFi

Family Double Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Bidet
Bathrobes
Hairdryer
Private bathroom
  • 400 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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Exterior

Riad Las Palmeras Guest House, Marrakech

  • Pool
  • Free breakfast
  • Pet-friendly
  • Free parking
8.8 out of 10, Excellent, 41 reviews
The price is €69
includes taxes & fees
5 Mar - 6 Mar
Riad Las Palmeras Guest House, Marrakech
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About the area

Map
Av abdelkrim khettabi, Gueliz, Marrakech, 40 000

What's nearby

  • Majorelle Garden - 3 min drive
  • Palais des Congrès - 4 min drive
  • Koutoubia Mosque - 6 min drive
  • Jemaa el-Fnaa - 6 min drive
  • Marrakech Museum - 8 min drive

Getting around

  • Marrakech (RAK-Menara) - 19 min drive
  • Marrakech Central Station - 30 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Fayrouz Charwama Loubnane - ‬11 min walk
  • ‪La Grillardière - ‬8 min walk
  • ‪Haj Boujemaa - ‬9 min walk
  • ‪SALAD BOX - ‬6 min walk
  • ‪KechBurger - ‬8 min walk

About this property

Hotel Imperial Plaza

Hotel Imperial Plaza features a rooftop terrace and puts you within a 15-minute walk of Avenue Mohamed VI. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with hot stone massages, aromatherapy or manicures and pedicures. Other highlights include an outdoor pool, a poolside bar and a health club. Fellow travellers love the helpful staff.

Languages

Arabic, English, French, German, Spanish

At a glance

DONE

Hotel size

    • 114 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 1:00 AM
    • Express check-in/out available
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site parking only available on request
    • Free uncovered on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's pool

What to do

  • Evening entertainment
  • Bike rentals nearby

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Health club
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Lockers available
  • Reception hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes

Sleep well

  • Turndown service

Freshen up

  • Private bathroom
  • Bath only
  • Bidet
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Local maps

Special features

Spa

The on-site spa has 2 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, Thai massages and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MAD 16.50 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MAD 120 for adults and MAD 100 for children
  • Airport shuttle service is offered for an extra charge of MAD 100 per person (one-way)

Children & extra beds

  • Airport shuttle service for children up to age 12 costs MAD 50 (one-way)
  • Guests must contact this property in advance to reserve cots/infant beds

Parking

  • Guests must contact this property in advance to reserve on-site parking

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 7:00 PM
  • The seasonal pool is open from January to December
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a security system on-site.
This property accepts credit cards. Cash is not accepted.
State tax ID – 06506741

Also known as

Hotel Imperial Plaza Marrakech
Imperial Plaza Marrakech
Hotel Imperial Plaza Spa Marrakech
Imperial Plaza
Hotel Imperial Plaza Hotel
Hotel Imperial Plaza Marrakech
Hotel Imperial Plaza Hotel Marrakech

Frequently asked questions

Does Hotel Imperial Plaza offer free cancellation for a full refund?

Yes, Hotel Imperial Plaza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Imperial Plaza?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 10:00 AM to 7:00 PM.

Are pets allowed at Hotel Imperial Plaza?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Hotel Imperial Plaza?

Yes, there's free self parking.

Is an airport shuttle service offered by Hotel Imperial Plaza?

Yes, an airport shuttle is available. The charge is MAD 100 per person one-way.

What are the check-in and check-out times at Hotel Imperial Plaza?

Check-in start time: 2:00 PM; check-in end time: 1:00 AM. Check-out time is noon. Express check-in and check-out are available.

Is there an on-site casino at Hotel Imperial Plaza?

No, this hotel doesn't have a casino, but Le Grand Casino de la Mamounia (14-min walk) and Casino de Marrakech (6-min drive) are both nearby.

What is there to do at Hotel Imperial Plaza and nearby?

Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hotel Imperial Plaza also has an outdoor pool and a sauna, as well as a steam room.

Are there restaurants at or near Hotel Imperial Plaza?

Yes, there's an on-site restaurant.

What's the area around Hotel Imperial Plaza like?

Hotel Imperial Plaza is in Gueliz, a short 14-minute walk from Avenue Mohamed VI and 14 minutes' walk from Le Grand Casino de la Mamounia.

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Hotel Imperial Plaza Reviews

Reviews

6.4

Good

6.8/10

Cleanliness

6.6/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

The staff were really nice when we came here and the breakfast was delicious
Babrak, 6-night trip

10/10 Exceptional

Great place to stay
Jesse, 2-night trip

2/10 Poor

Christmas stay was not great
No hot water most of the times Intercom not working Food taste was so poor No Vegan or Vegetarian options We had to eat outside though we had paid for half board
Krithika, 5-night trip

10/10 Exceptional

The staff are so nice and do everything to make sure you have a good time. The hotel itself is perfectly fine, could have been better but it works, it is also close to most things.
1-night trip

10/10 Exceptional

The stay it was good
Mbarek, 2-night trip

10/10 Exceptional

Good
Mohammed, 2-night trip

10/10 Exceptional

Good customer service
Idris, 5-night trip

2/10 Poor

There was no Hot water during the stay and everytime| we had to request for hot water and sometimes there was NO WATER from the tap at all which was very inconvenient and unacceptable. Food was very basic and no choices for vegetarians or vegans . Swimming pool is a lie. It is under renovation and we didn’t use it during our stay and were not informed during booking which was made a month ago. Spa facilities are not usable too. All of this issues we faced when the hotel is fully booked and we heard bad experiences too from other people stayed during the same time
5-night trip

8/10 Very good

The location was ideal for me, near the university and cafes and restaurants. I had a very good room, with a bath and shower, large sliding windows with a view out to the mountains. Good wifi.
Evelyn, 1-night trip

6/10 Good

The staff were all lovely. However the hotel is very outdated. Compared to the pictures online The rooftop pool was very nice
Nuha, 3-night trip

2/10 Poor

Okay for a budget hotel
Arooj, 5-night trip

8/10 Very good

7 day stay nice hotel
Had a very nice time stayed half board the food was very good even though it was buffet style only no so great was in the evening you had to pay for drinks with dinner coffee tea juice was free with breakfast if your going to Marrakech please note that there is very little place to drink alcohol this hotel doesn't serve or had alcohol rooms were very nice and clean bit basic only three coat hangers in wardrobe room cleaned every day pool area is on the roof and very nice with sunbeds and a snack bar for soft drinks and food very enjoyable holiday staff were very friendly and helpful
7-night trip

8/10 Very good

Good service
It was clean and staff was friendly and the dinner was good and the pool was good and the beds were good
4-night trip

10/10 Exceptional

The reception felt so wellcoming and respectful. They gave us the best room and always made sure we did not lack anything. The food was perfect and the hotel overall was very clean and well maintained.
4-night trip

2/10 Poor

Night staff was so rude and i booked room for 2 nights but i stayed only one night there and i left hotal next morning..i will claim my money back cuz of stall behav
Muhammad, 2-night trip

10/10 Exceptional

everything is perfect ..
nourdin, 6-night trip

10/10 Exceptional

Visitor from USA
Very nice, clean, quiet hotel. Beautiful location. Room was very clean and excellent. I strongly recommend this hotel to other travelers. Pool on the roof was very nice. Massage was good. Very reasonable price of the hotel. Overall Excellent hotel.
4-night trip

8/10 Very good

I really did love my stay here, as the people where kind, caring, understanding and above all patient. The only to things that were a minus was that there was no were to sit on the balcony, and that the mini fridge was not that cold but everything else was perfect! Im booking again for November!
Karim, 2-night trip

6/10 Good

Avarage
Sivalingam, 3-night trip

10/10 Exceptional

It’s clean quite and staff not on your face
Aadel, 2-night trip

6/10 Good

Hot water is a big problem. I had to complain twice. The water is like warm .All in all it is okay for a budget We had to take a bus, not far from the hotel to Jemma Al Fana square. Many options to eat around this hotel.
Nisha, 6-night trip

8/10 Very good

Staff at reception smoking inside the premises. The bath tube had no screen or curtain, water spilling outside.
ARIN, 1-night trip

2/10 Poor

Absolute rubbish hotel, stay away. Once they have your money no care for customer
alfred, 5-night trip

4/10 Fair

The hotel looks nice but a bit run down. Breakfast was nice and the staff that serve the food are very polite. However alot of other staff members are rude. When I arrived I booked a family room for four people. There were only two towels in the room when I asked for some more towels, they told me two was enough. They then reluctantly gave me one more towel. I then wanted to use the gym. When i asked one of the staff to open the gym door for me. She told me she was eating and I should come back in an hour. I told her I had paid for the gym and I would like to use it and she still told me she is eating and I should come back even though the gym was meant to be open. The hotel rooms are not cleaned to a high standard. So with that and rude staff, its just not worth the hassle .
Emma, 4-night trip

4/10 Fair

The hotel did not live up to the website photos and information. The tv we got working to English after about 3 days. Not a big deal but we did ask for help on the first day. The safe we could not use unless we paid per day. This we were not informed off. The gym had to be paid for. All the amenities expected to come with a hotel such as this were not included, which was a disappointment. Extremely noisy outside even with windows closed, especially in the mornings as there is what seems to be a school nearby. Curtains are not great as very bright in the morning. We had no mini fridge but got one on request. Wouldn’t say it was the most relaxing hotel as a lot had to be adhered and requested. Sadly, wouldn’t go again.