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All properties in Marrakech, Marrakech, Marrakech-Safi, Morocco

La Mamounia

Luxury hotel with spa, near Bab El Djedid

  • Free WiFi and free parking
From
€362

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  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
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Avenue Bab - Jdid, Marrakech, 40 040, Morocco
9.0.Superb.
  • The hotel was a beautiful oasis in the heart of Marrakech. We didn’t want to leave the…

    Aug 7, 2019

  • Exceptional

    Jun 15, 2019

See all 99 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Safe
Convenient
Quiet
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 209 guestrooms
  • Daily housekeeping
  • 6 restaurants and 4 bars/lounges
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available

For families

  • Free cribs/infant beds
  • Children's pool
  • Babysitting or childcare (surcharge)
  • Supervised childcare/activities (surcharge)
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available

What’s around

  • In Medina
  • Jemaa el-Fnaa - 13 min walk
  • Bab El Djedid - 2 min walk
  • Koutoubia Minaret - 6 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Classic Room (HIVERNAGE)
  • Suite (AL MAMOUN )
  • Superior Room (HIVERNAGE)
  • Deluxe Room (KOUTOUBIA)
  • Executive Suite (KOUTOUBIA)
  • Executive Suite (AGDAL)
  • Deluxe Twin Room (Koutoubia)
  • Executive Suite (PARK)
  • Suite (PRESTIGE)
  • Deluxe Room (PARK)
  • Suite (BALDAQUIN)
  • Deluxe Twin Room (Park)
  • Suite (KOUTOUBIA)
  • Deluxe Room (AGDAL)
  • Suite (CHURCHILL)
  • Deluxe Twin Room (Agdal)
  • Suite (HIVERNAGE)
  • Suite (MAJORELLE)
  • Suite (PARK)
  • Suite (MARQUETERIE)
  • Suite (AGDAL)
  • Suite (DUPLEX)
  • Room (Riad)

Location

Avenue Bab - Jdid, Marrakech, 40 040, Morocco
  • In Medina
  • Jemaa el-Fnaa - 13 min walk
  • Bab El Djedid - 2 min walk

What’s around

Landmarks

  • In Medina
  • Jemaa el-Fnaa - 13 min walk
  • Bab El Djedid - 2 min walk
  • Koutoubia Minaret - 6 min walk

Getting around

  • Menara Airport (RAK) - 9 min drive
  • Marrakech Central Station - 6 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 209 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Free onsite valet parking
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Supervised childcare/activities (surcharge)

Food and drink

  • Full breakfast daily (surcharge)
  • 6 restaurants
  • 4 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • Outdoor pool
  • 24-hour fitness facilities
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Tennis lessons on site
  • Yoga classes/instruction on site
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby
  • Children's pool
  • Free use of nearby fitness center
  • Tennis on site
  • Spa tub
  • Pool sun loungers
  • Steam room
  • Pool umbrellas
  • Sauna

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1923
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages Spoken

  • Arabic
  • English
  • French

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bidet
  • Designer toiletries
  • Hair dryer

Be entertained

  • TV
  • Satellite TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Spa de La Mamounia has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Dining

Le Marocain - Overlooking the garden, this restaurant specializes in Moroccan cuisine and serves dinner only.

Asiatique by Jean-Georges - This restaurant specializes in Asian cuisine and serves lunch and dinner. Open daily.

Le Pavillon de la Piscine - This poolside restaurant specializes in international cuisine and serves breakfast, brunch, and lunch. Guests can enjoy alfresco dining (weather permitting). Open daily.

L’Italien by Jean-Georges - Overlooking the garden, this restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.

Salon de Thé Pierre Hermé - This café specializes in French cuisine and serves breakfast, lunch, and light fare. Open daily.

Recreation

On Site

  • Outdoor tennis courts -
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Tennis lessons on site
  • Yoga classes/instruction on site

Nearby

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby

Awards and affiliations

La Mamounia is listed in the 2020 Condé Nast Traveler Gold List of the world's best places to stay.
The property is a member of the Leading Hotels of the World.

Small print

Also known as

  • Mamounia
  • La Mamounia Hotel
  • La Mamounia Marrakech
  • La Mamounia Hotel Marrakech
  • Mamounia Hotel
  • Mamounia Hotel Marrakech
  • Mamounia Marrakech
  • La Mamounia Hotel Marrakech
  • La Mamounia Marrakech Hotel Marrakech

Optional extras

Rollaway beds are available for MAD 950.0 per day

Full breakfast is offered for an extra charge of MAD 410 for adults and MAD 205 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of MAD 600 per vehicle (one-way)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: MAD 49.5 per person, per night. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, La Mamounia does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there's an indoor pool, an outdoor pool, and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there are 6 onsite restaurants, featuring alfresco dining, Moroccan cuisine, and garden views. Nearby restaurants include Jad Mahal (3-min walk), La Table Du Marche Marrakech (5-min walk), and So Lounge (6-min walk).
  • Yes, an airport shuttle is available. The charge is MAD 600 per vehicle one-way.
  • No, this hotel doesn't have a casino, but Casino de Marrakech (7-min walk) and Le Grand Casino de la Mamounia (11-min drive) are both nearby.
  • Practice your swing on the tennis courts. Additional recreation onsite includes yoga. Indulge in a treatment at the spa and soothe your senses in the spa tub. La Mamounia also has 4 bars, an outdoor pool, and a 24-hour fitness center, as well as a sauna and a garden.
9.0.Superb.
  • 10.0.Exceptional

    It was amazing experience.

    Mohamad, 1 night trip, Jun 12, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Beautiful elegant hotel with extensive gardens, large pool area and several restaurants. Large rooms with balcony.

    Judy, 2 night trip with friends, Mar 14, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great week at La Mamounia and Merrakech

    The Hotel is Wonderful! Everything about it says comfort, convenience, pleasure. It is serene, quiet, gardens are beautiful, pool very refined, food at all dinning locations within the hotel were excellent, including the numerous and various bar/libations areas. A splendid venue for travelers who only want the best.

    Jerry, 5 night trip with friends, Feb 1, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Beautiful gardens and tranquility all around even though you are right next to the buzzing Medina of Marrakech.

    1 night family trip, Dec 18, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    La Mamounia is a remarkable experience that exceeds all possible expectations. From the first step onto the property you will feel transported into a different cultural and aesthetic dimension. The customer service is truly superb, in particular, Ali’s uniquely authentic welcome and personalized attention to detail. The spa treatments are an integral part of your stay at La Mamounia, pampering the body and soul in perfect harmony.

    Sonia, 2 night trip, Nov 5, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    It’s a beautiful hotel with beautiful gardens and restaurants. The service is excellent!

    3 night trip with friends, Sep 27, 2019

    Verified Expedia guest review

  • 2.0.Poor

    Rude, unwelcoming, degrading—I do not recommend it

    This is the worst hotel experience I have ever had anywhere in the world, in any hotel class. The staff were endlessly rude to us and assumed over and over again that we were only visitors from the general public, not paying guests or “residents” as the pretentiously call their guests. I was even scolded for taking photos, which is ridiculous for a hotel that is famous for Instagram and even promotes other guests’ photos on their official Instagram account. I will not recommend this hotel to anyone, but I will be writing a full review with details for my blog. The staff were so rude we wanted to simply hide in our room until it was time to go. Do not stay here if you want Moroccan hospitality, or any hospitality at all.

    Whitney, 2 night trip, Sep 15, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The hotel is a real palace. It is a unique experience. Staying at Mamounia is a beautiful xream. The architecture, the service, the staff snd the location. Everything is just amazing. I love this place.

    2 night romance trip, Aug 14, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The place is amazing, when I die I want heaven to look like this

    1 night family trip, Aug 7, 2019

    Verified Expedia guest review

  • 6.0.Good

    Beautiful but not 5 star service

    Lovely property and friendly staff. Unfortunately customer service was lacking with failure to eg long check in failure to advise of restaurant inavailabilty and unresponsiveness to inconvenience of room maintenance issues Seemed staff did not really grasp essentials of service one would normally experience at 5 star level.

    elizabeth, 2 night family trip, Jul 22, 2019

    Verified Hotels.com guest review

See all 99 reviews