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All properties in Dubai, Dubai, United Arab Emirates
1 room, 2 adults

Atlantis The Palm

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (surcharge)
Crescent Road, The Palm, Dubai, United Arab Emirates

5-star beachfront hotel with free water park, near Aquaventure
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's club (surcharge)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Lovely hotel and facilities. Very comfortable beds. Rooms and facilities are looking…Jul 28, 2020
  • It was a good trip.we reall Y enjoyed the stay there.Jul 25, 2020

Atlantis The Palm

  • Royal Suite (Bridge)
  • Club Suite, 2 Bedrooms (Executive)
  • Club Suite, 2 Bedrooms (Regal)
  • Club Suite, 2 Bedrooms, Terrace
  • Executive Suite (Club)
  • Grand Suite (Atlantis)
  • Club Room, 1 King Bed (Imperial)
  • Room, 1 King Bed (Ocean)
  • Room, 1 King Bed (Palm)
  • Suite (Neptune Underwater)
  • Honeymoon Suite (Poseidon Under Water)
  • Presidential Suite
  • Club Room, 2 Queen Beds (Imperial)
  • Room, 2 Queen Beds (Ocean)
  • Room, 2 Queen Beds (Palm)
  • Club Suite (Regal)
  • Club Suite, Terrace
  • Executive Suite, 2 Bedrooms (Mandatory Gala Dinner)
  • Suite, 2 Bedrooms (Regal Mandatory Gala Dinner)
  • Suite, 2 Bedrooms, Terrace (Mandatory Gala Dinner)
  • Executive Suite (Club Mandatory Gala Dinner)
  • Club Room, 1 King Bed (Imperial Mandatory Gala Dinner)
  • Deluxe Room, 1 King Bed (Ocean Mandatory Gala Dinner)
  • Deluxe Room, 1 King Bed (Palm Mandatory Gala Dinner)
  • Club Room, 2 Queen Beds (Imperial Mandatory Gala Dinner)
  • Deluxe Room, 2 Queen Beds (Ocean Mandatory Gala Dinner)
  • Deluxe Room, 2 Queen Beds (Palm Mandatory Gala Dinner)
  • Club Suite (Regal Mandatory Gala Dinner)
  • Club Suite, Terrace (Mandatory Gala Dinner)
  • Executive Suite, 2 Bedrooms (inclusive of Free EXPO 2020 Ticket)
  • Club Suite, 2 Bedrooms (Regal - Free EXPO 2020 Ticket)
  • Club Suite, 2 Bedrooms, Terrace (inclusive of Free EXPO 2020 Ticket)
  • Executive Suite (Club - Free EXPO 2020 Ticket)
  • Club Room, 1 King Bed (Imperial - Free EXPO 2020 Ticket)
  • Basic Room, 1 King Bed (Ocean - Free EXPO 2020 Ticket)
  • Basic Room, 1 King Bed (Palm - Free EXPO 2020 Ticket)
  • Club Room, 2 Queen Beds (Imperial - Free EXPO 2020 Ticket)
  • Basic Room, 2 Queen Beds (Ocean - Free EXPO 2020 Ticket)
  • Basic Room, 2 Queen Beds (Palm - Free EXPO 2020 Ticket)
  • Club Suite (Regal - Free EXPO 2020 Ticket)
  • Club Suite, Terrace (inclusive of Free EXPO 2020 Ticket)
  • Family Room, 2 Bedrooms
  • Family Room, 2 Bedrooms (Mandatory Gala Dinner)

What’s around Atlantis The Palm

Landmarks

  • In Palm Jumeirah
  • Aquaventure - 4 min walk
  • The Walk - 7.3 mi / 11.7 km
  • Dubai Marina Mall - 7.3 mi / 11.8 km
  • Jumeirah Beach - 7.4 mi / 11.9 km
  • Souk Madinat Jumeirah - 7.5 mi / 12 km
  • Burj Al Arab - 7.9 mi / 12.7 km
  • Ski Dubai - 8.2 mi / 13.2 km

Getting around

  • Dubai Intl. Airport (DXB) - 32 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 38 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 47 min drive
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

At a glance

Key facts

Hotel size

  • This hotel has 1,539 rooms
  • This hotel is arranged over 22 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements. All guests must show a valid passport or Emirates ID (for UAE residents) at check-in. These are the only forms of identification accepted at this property.
Guests booked in an Imperial Club room must contact this property at least 48 hours in advance to schedule airport transportation.
Guests booked in a UAE Resident, UAE ID Mandatory Rooms must present Emirates ID (for UAE residents) at check-in. The property reserves the right to amend the rate if valid proof is not provided.
Guests should notify the property in advance of their flight details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • One child (13 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Offsite

  • Free shopping center shuttle

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 20 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Ecotours on site
  • Helicopter/airplane tours on site
  • Kayaking on site
  • Playground on site
  • Racquetball/squash on site
  • Scuba diving on site
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Tennis lessons on site
  • Golf lessons available nearby
  • Golfing nearby
  • Skydiving nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built - 2008
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • Arabic
  • Chinese
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Japanese
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 60-inch LED TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Shuiqi has 27 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Outdoor tennis courts -
  • Sauna
  • Steam room
  • Tennis on site
  • Ecotours on site
  • Helicopter/airplane tours on site
  • Kayaking on site
  • Playground on site
  • Racquetball/squash on site
  • Scuba diving on site
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Tennis lessons on site
  • Free water park access

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Skydiving nearby

Atlantis The Palm’s small print

Also known as

  • Atlantis
  • Atlantis Palm Dubai
  • Atlantis The Palm Hotel
  • Atlantis The Palm Dubai
  • Atlantis The Palm Hotel Dubai
  • Atlantis Hotel
  • Atlantis Hotel Palm
  • Atlantis Palm
  • Palm Atlantis
  • Atlantis The Palm Dubai
  • Atlantis The Palm Hotel Dubai
  • Atlantis Palm Hotel Dubai
  • Atlantis Palm Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: AED 20 per accommodation, per night
  • New Year's Eve (31 December) Gala Dinner per adult: AED 3300.00
  • New Year's Eve (31 December) Gala Dinner per child: AED 2250.00 (from 12 to 18 years old)
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

Optional extras

Rollaway beds are available for AED 797.0 per night

Buffet breakfast is offered for an extra charge of AED 170 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AED 485 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Atlantis The Palm

  • Does Atlantis The Palm offer free cancellation for a full refund?
    Yes, Atlantis The Palm does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Atlantis The Palm?
    Yes, there's free self and valet parking.
  • Is there a pool at Atlantis The Palm?
    Yes, there are 2 outdoor pools and a children's pool.
  • Are pets allowed at Atlantis The Palm?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Atlantis The Palm?
    You can check in from 3 PM to midnight. Check-out time is 11 AM.
  • Are there restaurants at or near Atlantis The Palm?
    Yes, there are 20 onsite restaurants.
  • Is airport shuttle service offered by Atlantis The Palm?
    Yes, an airport shuttle is available. The charge is AED 485 per vehicle one way.

Recent reviews

Fabulous 8.8 From 1,582 reviews

Very Good 8.0
Really nice enjoyed our stay my son birthday was a blast
nastaran, ie1 night family trip
Good 6.0
Not bad
Not bad for a short staycation, though I was disappointed as the water park was closed Monday and Tuesday. Can’t believe that a hotel in Dubai, which is an Arab country fail to properly translate the safety procedures in the room.... The Arabic translation doesn’t reflects the English, which is a shame....
Abdelghani, ie4 night family trip
Exceptional 10.0
Amazing stay
Amazing stay during COVID times .. we had so much fun as a family
ie1 night family trip
Very Good 8.0
Excellent service and cleanliness is great. The restaurants which provide a la carte food need to have more variety. Didn’t access the beach because it was full of jelly fish!!
Karim, ie1 night family trip
Good 6.0
Stay
Stay was ok..as being at Atlantis an iconic hotel it wasnt upto that standard.. secondly valet parking was very very poor.. took 1 hr or more to bring back car.. too hot nd people fighting there..
Urooj, ie2 night family trip
Exceptional 10.0
Amazing service! Hotel is fabulous, waterpark is so much fun! Lovely stay
HANI, ie2 night family trip
Exceptional 10.0
Fabulous
aws, ie2 night family trip
Exceptional 10.0
great services and staffs!
loved it. Visited during COVID19 period and staffs were very professional, helpful and welcoming... thank you!
Mohamad, ie1 night family trip
Exceptional 10.0
Awesome, friendly and very considerate staff.
Kaseke, ie2 night family trip
Exceptional 10.0
The best hotel in Dubai
João, ie14 night family trip

Atlantis The Palm

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