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All properties in Shenzhen, Guangdong, China
1 room, 2 adults

Futian Shangri-La, Shenzhen

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
Great for families

Good to know

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Free WiFi
4088 Yi Tian Road, Futian District, Shenzhen, Guangdong, 518048, China

Luxury hotel with 5 restaurants, near Coco Park
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Babysitting or childcare (surcharge)
    • Connecting/adjoining rooms available
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
WiFi
Good internet service
Service
Fantastic service
Amenities
Great amenities

Futian Shangri-La, Shenzhen

  • Deluxe Room, 2 Twin Beds, City View
  • Deluxe Room, 2 Twin Beds
  • Horizon Club Twin Room with Executive Lounge Access
  • Deluxe Room, 1 King Bed, City View
  • Deluxe Room, 1 King Bed
  • Horizon Club King Room with Executive Lounge Access
  • Executive Suite, 1 King Bed
  • Horizon Premier King Room with Executive Lounge Access
  • Horizon Premier Twin Room with Executive Lounge Access
  • Deluxe Suite

What’s around Futian Shangri-La, Shenzhen

Landmarks

  • In Futian
  • Coco Park - 5 min walk
  • Shenzhen Convention and Exhibition Center - 10 min walk
  • Huaqiangbei - 27 min walk
  • Splendid China Folk Village - 5.5 mi / 8.9 km
  • Window of the World - 6 mi / 9.7 km
  • Happy Valley - 6.7 mi / 10.8 km
  • Shenzhen Safari Park - 12.1 mi / 19.5 km

Getting around

  • Shenzhen Intl. Airport (SZX) - 39 min drive
  • Hong Kong Intl. Airport (HKG) - 48 min drive
  • Hong Kong Lok Ma Chau Station - 3 min drive
  • Shenzhen Station - 6 min drive
  • Hong Kong Sheung Shui Station - 10 min drive
  • Shenzhen Convention and Exhibition Center Station - 3 min walk
  • Futian Station - 9 min walk
  • Gangxia Station - 11 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 528 rooms
  • This hotel is arranged over 40 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details. Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.
Guests may be subject to health screenings for COVID-19 at the property. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking (limited)

  • Electric vehicle charging point

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 5 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Indoor pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
Languages Spoken
  • Chinese
  • Dutch
  • English
  • German
  • Malay

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Partially open bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Chi, The Spa has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Cafe Zen - This buffet restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner.

Lobby Lounge - Onsite coffee shop. Open daily.

Shang Garden - This restaurant serves lunch and dinner. Open daily.

Seventh Son - This restaurant serves lunch and dinner.

Shang Gourmet - This coffee shop serves breakfast, lunch, and light fare.

Futian Shangri-La, Shenzhen’s small print

Also known as

  • Futian Shangri-La Shenzhen
  • Futian Shangri-La, Shenzhen Shenzhen
  • Futian Shangri-La, Shenzhen Hotel Shenzhen
  • Futian Shangri-La Shenzhen Hotel
  • Shangri-La Shenzhen Futian
  • Shenzhen Futian Shangri-La
  • Futian Shangri La Shenzhen
  • Futian Shangri-La Shenzhen Hotel Shenzhen
  • Futian Shangri La, Shenzhen
  • Futian Shangri-La, Shenzhen Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Rollaway beds are available for CNY 408 per night

Buffet breakfast is offered for an extra charge of CNY 181 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of CNY 600 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Futian Shangri-La, Shenzhen

  • Does Futian Shangri-La, Shenzhen offer free cancellation for a full refund?
    Yes, Futian Shangri-La, Shenzhen does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Futian Shangri-La, Shenzhen?
    Yes, there's free self parking. Parking spots may be limited.
  • Is there a pool at Futian Shangri-La, Shenzhen?
    Yes, there's an indoor pool.
  • Are pets allowed at Futian Shangri-La, Shenzhen?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Futian Shangri-La, Shenzhen?
    You can check in from 2 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Futian Shangri-La, Shenzhen?
    Yes, there are 5 onsite restaurants. Nearby restaurants include Zacub (6-min walk), Baia Burger Concept (6-min walk), and 探魚 (6-min walk).
  • Is airport shuttle service offered by Futian Shangri-La, Shenzhen?
    Yes, an airport shuttle is available. The charge is CNY 600 per vehicle one way.
  • What is there to do near Futian Shangri-La, Shenzhen?
    Recommended spots to visit include Coco Park (5-min walk) and Shenzhen Convention and Exhibition Center (10-min walk), along with Huaqiangbei (1.4 mi) and Splendid China Folk Village (5.5 mi).

Recent reviews

Fabulous 8.8 From 335 reviews

Exceptional 10.0
THE HOTEL IS VERY GOOD BUT THE HOTEL WIFI IS SO BAD. HOTEL NEED TO IMPROVE THE INTERNET SERVICE
Wan Abdul Aziz, gb5 night family trip
Exceptional 10.0
This is a Shangri-la, nuf said.
Excellent location. Exit 10 of the Futian High Speed Rail (HSR) station takes you right to Shangri-la. 2 metro stops are also within walking distance, connected underground to the HSR station. Lots of restaurants, lots of shopping right around the corner. Very easy to access the rest of SZ.
Hwee Liang, hk4 night family trip
Very Good 8.0
Great hotel
It's located inside city so it was really convenient.
us1 night business trip
Very Good 8.0
Great location though rates were on the high side .
Kalvin, sg2 night business trip
Exceptional 10.0
Would stay here again
Loved the room, esp the bed!! I wanted to know if I could purchase the mattress. We had breakfast at the cafe, Shang Gourmet. Yogurt, pastries and coffee were great, the fruit cup was so-so. Every single experience was amazing except for one: On our way out after checking out, I used the restroom on the ground floor right near the concierge desk. Somebody had JUST smoked a cigarette inside the toilet booth!! I had to breathe in the nicotine-filled air before running out of the restroom.
hk1 night family trip
Very Good 8.0
Good Location and Comfortable
Room is clear and comfortable. Staff are friendly. The location of the hotel is very convenient, underground station nearby and many restuarants around.
hk1 night family trip
Exceptional 10.0
Clean good service good breakfast good room environment And good check out service
Kwong hei, hk1 night family trip
Very Good 8.0
Overall service and condition are good and well maintenanced. The only disappointed is hotel may under estimated the no. of visitors who having buffet breakfast, some of them may start their breakfast at 0945
KA WAI, hk1 night family trip
Exceptional 10.0
the Wow factor
Absolutely incredible hotel Service - quality - stunning rooms and facilities
kerry, gb2 night business trip
Good 6.0
Beautiful building on the outside but a 2 star feeling on the inside. Great location, great staff.
sg4 night business trip

Futian Shangri-La, Shenzhen

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