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Kenzi Menara Palace & Resort

5.0 star property
Luxury hotel with full-service spa, connected to a shopping centre, near Avenue Mohamed VI

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Photo gallery for Kenzi Menara Palace & Resort

2 outdoor pools, pool umbrellas, pool loungers
3 restaurants, breakfast, lunch, dinner served; Moroccan cuisine
Building design
Minibar, in-room safe, desk, soundproofing
Property grounds
Immerse yourself in the luxury of Kenzi Menara Palace & Resort, a family-friendly haven near Jemaa el-Fnaa. Indulge in a rejuvenating body treatment at O-SPA By Kenzi, tee off on the 18-hole golf course, or unwind with yoga classes at the health club. With free breakfast buffet and WiFi to keep you connected.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Non-smoking
  • Bar
  • Free breakfast

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Free children's club
  • Health club
  • Outdoor tennis court
  • Children's pool
  • 24-hour room service
  • In-room childcare
  • Conference centre
  • Business centre

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Single Room, Pool View

Minibar, in-room safe, desk, soundproofing

Deluxe Single Room, Pool View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Bidet
  • 56 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Senior Suite, Pool View

Minibar, in-room safe, desk, soundproofing

Senior Suite, Pool View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Bidet
  • 109 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room, Twin Beds, Garden View

Minibar, in-room safe, desk, soundproofing

Premium Room, Twin Beds, Garden View

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Bidet
  • 56 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Premium Room, King Size Bed, Pool and Atlas mountains View

Minibar, in-room safe, desk, soundproofing

Premium Room, King Size Bed, Pool and Atlas mountains View

7.2 out of 10
Good
(5 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Bidet
  • 55 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

View all photos for Senior Suite, Garden View

Minibar, in-room safe, desk, soundproofing

Senior Suite, Garden View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Bidet
  • 109 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

View all photos for Deluxe Triple Room

Minibar, in-room safe, desk, soundproofing

Deluxe Triple Room

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Bidet
Bathrobes
  • 56 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Premium Room, King Size Bed, Garden View

Minibar, in-room safe, desk, soundproofing

Premium Room, King Size Bed, Garden View

9.2 out of 10
Wonderful
(24 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 55 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

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The price is €133
includes taxes & fees
20 Jul - 21 Jul
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About the area

Map
Av. Mohamed VI, Zone Agdal, Marrakech, 40000

What's nearby

  • Avenue Mohamed VI - 2 min walk - 0.2 km
  • Agdal Gardens - 3 min drive - 1.5 km
  • Oasiria Water Park - 4 min drive - 2.6 km
  • Jemaa el-Fnaa - 4 min drive - 4.4 km
  • Bahia Palace - 5 min drive - 4.4 km

Getting around

  • Marrakech (RAK-Menara) - 9 min drive
  • Marrakech Central Station - 5 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Bo Zin - ‬3 min drive
  • ‪café almasraf - ‬5 min drive
  • ‪Nouba - ‬2 min drive
  • ‪Dar Soukkar - ‬3 min drive
  • ‪O Mammy Burger - ‬6 min drive

About this property

Kenzi Menara Palace & Resort

Located just 3.2 mi (5.1 km) from the airport, Kenzi Menara Palace & Resort offers a shuttle (available 24 hours). Guests can visit the spa to be pampered with hot stone massages, body wraps or facials, and Restaurant L'Insensé, one of 3 restaurants, serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 outdoor pools, a free kid's club and a bar/lounge. Fellow travellers like the helpful staff and overall property condition.

All-inclusive

All-inclusive room rates at Kenzi Menara Palace & Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals, snacks and select beverages included
Basic alcoholic drinks included
Dining availability limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Languages

Arabic, English, French, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 236 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • One child (1 year old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
    • Supervised childcare*
    • Free children's club

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 50+ Mbps)

Parking

    • Free on-site self-parking
    • Free on-site valet parking

Transfers

    • Airport shuttle (available 24 hours)*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Children's games
  • Lifeguard on-site

What to do

  • Tennis
  • Fitness classes
  • Yoga classes
  • Golfing nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • 10 meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2008
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in reception
  • Television in common areas
  • Piano
  • Health club
  • Adjacent to a golf course
  • 2 outdoor pools
  • Designer shops on-site
  • Full-service spa
  • Outdoor tennis court
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Lift door width (centimetres): 60
  • Wheelchair-accessible path to lift
ROOM

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Spring water bath
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 50+ Mbps)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Spa

The on-site spa has 4 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 4 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

Restaurant L'Insensé – This buffet restaurant serves breakfast, lunch and dinner.
L'Orientaliste – On-site lobby lounge. Open daily.
Snack Pool Bar – This poolside café serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Saoussane – This restaurant specialises in Moroccan cuisine and only serves dinner. Reservations are required. Open selected days.
Cinecittà – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MAD 28.60 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of MAD 200 per vehicle (one-way. Maximum occupancy 4)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision
  • Guests under 16 years old are not allowed in the spa, and guests under 4 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Kenzi Menara Palace Hotel Marrakech
Kenzi Menara Palace Hotel
Kenzi Menara Palace Marrakech
Kenzi Menara Palace
Kenzi Menara Palace Resort Marrakech
Kenzi Menara Palace Resort
Kenzi Menara & Marrakech
Kenzi Menara Palace & Resort Hotel
Kenzi Menara Palace & Resort Marrakech
Kenzi Menara Palace & Resort Hotel Marrakech
HELP_OUTLINE

Frequently asked questions

Does Kenzi Menara Palace & Resort offer free cancellation for a full refund?

Yes, Kenzi Menara Palace & Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Kenzi Menara Palace & Resort?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at Kenzi Menara Palace & Resort?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Kenzi Menara Palace & Resort?

Yes, there's free self and valet parking.

Is an airport shuttle service offered by Kenzi Menara Palace & Resort?

Yes, an airport shuttle is available. The charge is MAD 200 per vehicle one-way.

What are the check-in and check-out times at Kenzi Menara Palace & Resort?

Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.

Is there an on-site casino at Kenzi Menara Palace & Resort?

No, this hotel doesn't have a casino, but Le Grand Casino de La Mamounia (4-min drive) and Casino de Marrakech (5-min drive) are both nearby.

What is there to do at Kenzi Menara Palace & Resort and nearby?

Practise your swing on the tennis courts. Additional recreation on-site includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Kenzi Menara Palace & Resort also has a health club and a picnic area, as well as a garden.

Are there restaurants at or near Kenzi Menara Palace & Resort?

Yes, there are 3 on-site restaurants, featuring Moroccan cuisine, pool views and poolside dining.

Does Kenzi Menara Palace & Resort have rooms with private hot tubs?

Yes, each room has a spring water bath.

Does Kenzi Menara Palace & Resort have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Kenzi Menara Palace & Resort like?

Kenzi Menara Palace & Resort is a short 2-minute walk from Avenue Mohamed VI and 15 minutes' walk from Agdal Gardens.

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Kenzi Menara Palace & Resort Reviews

Reviews

8.4

Very good

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Service staff
Food
Room
Lobby
Bathroom
Breakfast
Drinks
Restaurant
Spa
Cities

What guests liked

  • The pool area was lovely, fantastic, and had a great selection of facilities. (9 reviews)
  • The spa facilities were a highlight, offering a wonderful hamman and massage at a reasonable cost. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

6/10 Good

Disappointed with breakfast same every day I was there for 4 days boring. Pool was big. Not many people understand English
Zuber, 4-night trip

6/10 Good

Not so worth it

Our overall stay was OK but there are some stuff that new travellers need to know 1. If you are not all inclusive you are treated differently. 2. People are reserving chairs at the pool in the morning and only showing up at the end of the day. 3. The dinner buffet is 40 Euros/per and you have the extra for a glass of water. 4. The inside bartender can be very rude to non all inclusive members
Mario, 4-night trip

10/10 Exceptional

It’s nice clean close to the airport and activity
Amer, 3-night trip

2/10 Poor

Unsatisfied Stay - Never Coming back

Unfriendly staff at reception during check in, actually quite rude. Kept asking for Iron for two days but it wasn’t provided. They kept saying that all irons are occupied with other guests. Last night AC stopped working and it took them almost one hour to shift us to another room - where internet was v v weak - almost not working. Earlier room # 268 Last night room # 146 or 147
Nauman, 2-night trip

10/10 Exceptional

very convenient to my trip
Ahmed, 1-night trip

10/10 Exceptional

A lovely place to stay with an amazing spa
Robert John, 3-night trip

6/10 Good

Big but a little bit old fashioned room. Breakfast has a lot of variety, but I have seen better breakfasts in Marrakech.
Lukas, 1-night trip

10/10 Exceptional

Excellent service, very kind staff. My family and i really enjoyed our stay there. Child friendly.
Yeasmin, 7-night trip

6/10 Good

Kenzi offered a generally acceptable stay, with a safe and quiet environment conveniently located near the city center. The readily available taxi service was a definite plus. However, several issues detracted from the experience. The staff's demeanor was less than welcoming. Despite two requests, our malfunctioning refrigerator was never repaired. Furthermore, we encountered a large cockroach in the restroom, which, after being dealt with by my husband, was not removed by housekeeping. Finally, the dinner was significantly overpriced, especially considering the mediocre quality of the food.
Sandy, 5-night trip

10/10 Exceptional

Our stay was amazing, a special thank you to Kawtar for her service. She is super nice & makes everything better!
Sarah, 4-night trip

10/10 Exceptional

Really nice place
Muhammad, 1-night trip

6/10 Good

The area was isolated so it was good that a shuttle bus was provided to transport to medina. The food wasn't great, although we only ate once at the buffet in the evening but was very expensive particularly for the quality. We also felt at times the staff were slightly pushy which was a bit uncomfortable. However the hotel was clean.
Lucy, 5-night trip

4/10 Fair

The area was beautiful. Big, pool, enough seats outside. However, the sheets were never changed during the 5 nights stay. Pillow was very uncomfortable. Breakfast was included and ok. SPA was ok, could be better.

10/10 Exceptional

We enjoyed our stay at Kenzi Menara Palace and Resort. Would appreciate if the hotel increases the frequency of the shuttle service. Otherwise everything was great.
Manohar, 3-night trip

2/10 Poor

Don’t be fooled by the pictures

Honestly one of the worst hotels I’ve been to. Mainly due to the service of the staff. The receptionist were unfriendly and unhelpful. The same goes to the restaurant staff, they were busy talking to each other rather than filling missing food and beverage to the buffé. They also did not take away the platters or glasses. The reception questioned me and my mother the first day prior to check-in, why I did not want to share a bed with my mother, calling me an immature man. The last day the two people inte reception try to scam me with the booking a taxi to the airport, demanding 20 dirham (I paid 60 dirham before). They spoke Arabic since they knew I was Swedish. Little did they know I speak Arabic and understood what they were trying to do.
5-night trip

8/10 Very good

Really nice stay here. I have no negatives aside from food but that is very subjective being that I am a picky eater. Close to shopping centre, Food delivery delivers here and the rooms are very spacious. Bathroom could be cleaner but once again good.
Damilola, 5-night trip

10/10 Exceptional

My family and I enjoyed our stay at this hotel. The staff was super friendly en they are very lovely with kids. It is a kids friendly hotel, they have seats for the little ones at the restaurant. The communication was good, everybody spoke English. The location and hotel is beautiful. Breakfast and dinner was very nice, a lot of choice. We arrived before the in check time and they where so kind to check us in early. I would definitly come back to this hotel when i'm visiting Marrakech again!
Boesjra Oenzila Ambrien, 7-night trip

8/10 Very good

Lovely hotel, but needs some tender loving care in the rooms. It would be nice to have a cash machine on site. Lovely staff. Would have liked a better breakfast choice, some cereal etc.
John, 6-night trip

2/10 Poor

Too expensive for this property and service. I got charge $5 for a coffee machine I never used. I’m not recommend it to anyone.
Mostafa, 1-night trip

10/10 Exceptional

Absolutely fantastic for so many reasons! I would stay here again.
Farhana, 4-night trip

10/10 Exceptional

Menara Palace hotel is a true gem of Marrakech. The hotel is beautiful and everything you could ask for. The staff are incredibly friendly and helpful. Would highly recommend staying here.
Alastair, 4-night trip

10/10 Exceptional

Thank you so much for my stay. You really looked after me . Much appreciated x
Amber, 10-night trip

10/10 Exceptional

Absolutely fantastic property. One of the nicest I've ever stayed at. The food was drinks were perfect. Highly recommend
Dan, 2-night trip

10/10 Exceptional

Great staff
zaki, 2-night trip

6/10 Good

Honestly, this resort has soooooooooooooo much potential to be nice. However, poor service and average food brings it down a lot. Firstly, I agree with previous reviews that the breakfast staff were lousy and inattentive. We didn't get a single hello, or welcome when we arrived each morning. The food was very average with very little variety - let's just say this would have been good for a 3 star resort. Moving onto the staff - there was a certain arrogance from some members at check-in that made us feel unwelcome and unable to ask simple questions. I'm not sure if this is down to a single individual (although one in particular comes to mind), or overall working culture they have at this hotel. Regardless, something needs to change. Overall, as I said before, this place has so much potential as it has such nice rooms, pools, and relaxing areas. However, sub par food and really really bad service (for a 5* resort) reminds me more of a 3 star budget resort, rather than a 5* star one.
Eddie, 6-night trip