Knoxville Convention Center - 15 min drive - 20.8 km
West Town Mall - 19 min drive - 23.4 km
Getting around
Alcoa - Knoxville Airport (TYS) - 2 min drive
Free airport shuttle
Restaurants
Texas Roadhouse - 4 min drive
Chick-fil-A - 4 min drive
Starbucks - 3 min walk
McDonald's - 6 min walk
Ruby Tuesday - 20 min walk
About this property
Candlewood Suites Knoxville Airport-Alcoa, an IHG Hotel
Located just 0.8 mi (1.2 km) from the airport, Candlewood Suites Knoxville Airport-Alcoa, an IHG Hotel offers a free shuttle (available on request). For a bit of exercise, you can visit the 24-hour fitness centre, or go for a swim in the seasonal outdoor pool. Also, University of Tennessee and Neyland Stadium are within a short drive.
Languages
English, Hindi, Spanish
At a glance
Hotel size
81 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 3 AM
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is 11:00 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 10 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (3 total, up to 36 kg per pet)*
Service animals welcome
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
On-site extended parking (USD 7 per day)
Wheelchair-accessible parking and van parking on site
Transfers
Free airport shuttle from 4:00 AM to 11:00 PM
Other information
Smoke-free property
Property amenities
Food and drink
Barbecue grills
Snack bar/deli
Travelling with children
Children stay for free (see details)
Working away
24-hour business centre
Meeting room
Computer station
Conference space (420 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Picnic area
Library
Television in common areas
24-hour fitness centre
Seasonal outdoor pool
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible parking
2 on-site accessible parking spaces
Assistive listening devices available
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Visual alarms in hallways
Front entrance ramp
Closed-captioned TV
Room amenities
Be entertained
DVD player
32-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Full-sized fridge/freezer
Microwave
Kitchen
Stovetop
Cookware, dishes and utensils
Dishwasher
More
Weekly housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 25 per accommodation (may vary based on length of stay)
Parking
Extended parking costs USD 7 per day
Pool, spa, & gym (if applicable)
Pool access available from 7:30 AM to 9:00 PM
The seasonal pool is open from May to September
Guests under 18 years old are not allowed in the fitness facility
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Candlewood Suites Knoxville Airport-Alcoa Hotel
Candlewood Suites Knoxville Airport-Alcoa
Candlewood Suites Knoxville Airport-Alcoa Hotel Alcoa
Candlewood Suites Knoxville Airport Alcoa
Candlewood Suites Knoxville Airport Alcoa an IHG Hotel
"Candlewood Suites Knoxville Airport Alcoa an IHG Hotel"
Candlewood Suites Knoxville Airport-Alcoa, an IHG Hotel Hotel
Candlewood Suites Knoxville Airport-Alcoa, an IHG Hotel Alcoa
Frequently asked questions
Does Candlewood Suites Knoxville Airport-Alcoa, an IHG Hotel offer free cancellation for a full refund?
Yes, Candlewood Suites Knoxville Airport-Alcoa, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Candlewood Suites Knoxville Airport-Alcoa, an IHG Hotel?
Yes, there's a seasonal outdoor pool. Guests have pool access from 7:30 AM to 9:00 PM.
Are pets allowed at Candlewood Suites Knoxville Airport-Alcoa, an IHG Hotel?
Yes, pets are welcome, with a limit of 3 total and maximum weight of 36 kg per pet. There's a charge of USD 25 per accommodation, per day. Service animals are exempt from fees.
Is parking offered on site at Candlewood Suites Knoxville Airport-Alcoa, an IHG Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Candlewood Suites Knoxville Airport-Alcoa, an IHG Hotel?
Yes, a free airport shuttle is available from 4:00 AM to 11:00 PM on request.
What are the check-in and check-out times at Candlewood Suites Knoxville Airport-Alcoa, an IHG Hotel?
Check-in start time: 3 PM; check-in end time: 3 AM. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at Candlewood Suites Knoxville Airport-Alcoa, an IHG Hotel and nearby?
Candlewood Suites Knoxville Airport-Alcoa, an IHG Hotel has a seasonal outdoor pool and a 24-hour fitness centre, as well as a picnic area.
Does Candlewood Suites Knoxville Airport-Alcoa, an IHG Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware and a fridge.
Candlewood Suites Knoxville Airport-Alcoa, an IHG Hotel Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
6/10 Good
11 November 2024
Older. Felt Safe
Couple traveling to football game. Property felt safe; parking lot was well lighted. Nice lobby and good coffee. Clearly an older property, but we were okay because we were only there to sleep. Mattress needed to be replaced !!! It was terribly worn out. Chair in the room was old and gross; room would have seemed nicer with no chair as opposed to the one that was worn and mismatched cushion replacement. We booked late and arrived late so maybe we got the last and worst room. Honestly, I would stay again and hope for a better room just based on the feeling of safety.
Tammy
Tammy, 2-night trip
Verified Hotels.com guest review
2/10 Poor
26 October 2024
dorlynhia
dorlynhia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 August 2024
Verified traveller
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 July 2024
Heather
Heather, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 June 2024
Convenient to area I needed to be
Debbie
Debbie, 3-night trip
Verified Expedia guest review
10/10 Exceptional
29 June 2024
Staff has been very helpful with questions I had.
Debbie
Debbie, 8-night trip
Verified Expedia guest review
6/10 Good
27 June 2024
I rate this as an average property if want clean towels you literally need to ask as we were told after they said to put outside our door and they would replenish one washer worked out of 4 and 2 dryers out of 4 there’s was actually one front desk person who really went above and beyond her name was Makayla there’s was another young lady who was also very helpful I never received her name but maybe African American or Spanish these two were incredibly nice when I found feces in one of the washers and told the front desk to the night person she didn’t want to do anything cause her words were I’m off the clock very un professional and to be honest I was turned off by her attitude she was worried too much about going out to smoke rooms were clean though
Michelle Lee
Michelle Lee, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
7 June 2024
Steven
Steven, 1-night trip
Verified Hotels.com guest review
4/10 Fair
29 May 2024
Bookd two Studio Suites w/ king beds. One is a Queen instead. Can’t move to another because they are sold out
Smells like a cheap buffet restaurant throughout. Very disappointed
Robert
Robert, 1-night family trip
Verified Orbitz guest review
10/10 Exceptional
22 May 2024
Really nice staff and clean property.
Gregory
Gregory, 1-night family trip
Verified Expedia guest review
6/10 Good
11 May 2024
Mediocre hotel for the price.
These days with most hotels providing breakfast, we were surprised to find out this hotel did not. In fact, I'm not sure why I chose this hotel. It's in a poor location and access to our room was very limited because of the way it's built right up next to another hotel.
Danilo
Danilo, 1-night trip
Verified Hotels.com guest review
6/10 Good
4 February 2024
Brian
Brian, 8-night trip
Verified Expedia guest review
10/10 Exceptional
19 January 2024
Robert
Robert, 1-night trip
Verified Expedia guest review
2/10 Poor
21 November 2023
It was filthy
Virginia A
Virginia A, 1-night trip
Verified Expedia guest review
2/10 Poor
23 October 2023
QuinTasia
QuinTasia, 1-night trip
Verified Hotels.com guest review
8/10 Very good
15 October 2023
Candlewood Hotel Alcoa Tenn
A little noisy from surrounding rooms. Carpet needs cleaned. Tile needs to be deep cleaned. Toilet seat broke. Toilet tank top mismatched. Doesn’t fit tank. Shower wall had several large cracks. PTAC air conditioner filters filthy ( I washed the filters in the sink). Refrigerator ice maker broke. Ice bin cracked on bottom.
Robert
Robert, 7-night family trip
Verified Hotels.com guest review
8/10 Very good
9 October 2023
Lisa
Lisa, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 October 2023
Hotel was very clean - I was pleasantly surprised. Very roomy. Comfortable bed. Big desk area and full sized refrigerator
chelsey
chelsey, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
6 October 2023
#1 Comfy bedding & bed! #2 Friendly, accommodating, helpful staff. #3 Lg fridge, cook top, microwave. Another poster mentioned smell - room smelled like Carpet Fresh, which quickly dissipated once air circulated. Great value! Close to airport.
Robin
Robin, 1-night trip
Verified Expedia guest review
10/10 Exceptional
21 August 2023
Gary
Gary, 1-night trip
Verified Expedia guest review
10/10 Exceptional
13 August 2023
Justin
Justin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 July 2023
We were really impressed with the quality and price for this stay. We definitely would suggest it to others.
Velola
Velola, 1-night trip
Verified Expedia guest review
10/10 Exceptional
5 July 2023
Richard
Richard, 1-night trip
Verified Expedia guest review
10/10 Exceptional
28 June 2023
David W.
David W., 1-night trip
Verified Expedia guest review
10/10 Exceptional
1 June 2023
This particular Candlewood was a great deal. Both in price and comfort. I thoroughly enjoyed my time there.