West Tennessee Healthcare Sportsplex - 3 min drive
Old Hickory Mall - 4 min drive
Casey Jones Village - 5 min drive
The Ballpark at Jackson - 5 min drive
Union University - 6 min drive
Getting around
Jackson, TN (MKL-McKellar-Sipes Regional) - 13 min drive
Restaurants
McDonald's - 3 min drive
Sonic Drive-In - 3 min drive
McDonald's - 4 min drive
Takos Borukas - 4 min drive
Sonic Drive-In - 5 min drive
About this property
Courtyard by Marriott Jackson
Enjoy your visit to Jackson with a stay at Courtyard by Marriott Jackson. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Bistro, which serves American cuisine and is open for breakfast and dinner. A bar/lounge, a fitness centre and a snack bar/deli are other highlights. Fellow travellers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
91 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Express check-out available
Minimum check-in age – 21
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Uncovered on-site self-parking (USD 5.12 per day)
Wheelchair-accessible parking and van parking on site
On-site parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Snack bar/deli
Travelling with children
Local/corner shop
Working away
24-hour business centre
Meeting room
Conference space (689 square feet)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Facilities
Safe-deposit box at front desk
Garden
Terrace
Fitness centre
An indoor pool
Vegan dining options
Vegetarian dining options
Double-glazed windows
No plastic coffee stirrers
No plastic drinking straws
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Handrails in stairwells
Closed-captioned TV
Lowered plug sockets in bathroom
Lowered view port in door
Lowered locks/deadbolt
Low-height worktop and sink
Height-adjustable showerheads
Grab bar near toilet
Lever door handles
Wheelchair-width doorways
Well-lit path to entrance
Step-free path to entrance
Pool hoist on site
Room amenities
Be entertained
IPod docking station
32-inch flat-screen TV
Cable TV channels
Netflix
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Alarm clock
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
More
Daily housekeeping
Energy-saving switches
Water-efficient showers only
Special features
Dining
The Bistro – This bistro specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately USD 8.00 per person
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pet deposit: USD 5 per day
Pets are allowed for an extra charge of USD 50 per accommodation, per stay, plus a one-off cleaning fee of USD 50
Parking
Uncovered self-parking costs USD 5.12 per day
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Courtyard Marriott Jackson Hotel
Courtyard Marriott Jackson
Jackson Courtyard
Courtyard Jackson
Courtyard By Marriott Jackson Hotel Jackson
Courtyard by Marriott Jackson Hotel
Courtyard by Marriott Jackson Jackson
Courtyard by Marriott Jackson Hotel Jackson
Frequently asked questions
Does Courtyard by Marriott Jackson offer free cancellation for a full refund?
Yes, Courtyard by Marriott Jackson does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Courtyard by Marriott Jackson?
Yes, there's an indoor pool.
Are pets allowed at Courtyard by Marriott Jackson?
Yes, pets are welcome. There's a charge of USD 50 per accommodation, per stay, and there's also a deposit of USD 5 per day. Service animals are exempt from fees.
Is parking offered on site at Courtyard by Marriott Jackson?
Yes. Self-parking costs USD 5.12 per day.
What are the check-in and check-out times at Courtyard by Marriott Jackson?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Courtyard by Marriott Jackson and nearby?
Courtyard by Marriott Jackson has an indoor pool and a fitness centre, as well as a garden.
Are there restaurants at or near Courtyard by Marriott Jackson?
Yes, The Bistro offers American cuisine.
Courtyard by Marriott Jackson Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
2/10 Poor
2 December 2024
I arrived for my prepaid room, and the general manager, John Prescott, arrived at the unattended desk after about 15 minutes.
Initially, he told me that he had not received my reservation, then he told me that he didn’t have a clean room for me. He told me that “they” only sent him 2 house cleaners that day. He sent me away with no solution.
I spent $162.76 on a room that I wasn’t given.
Susan H
Susan H, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
5 October 2024
Jahnae
Jahnae, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 September 2024
Angie
Angie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 September 2024
Payton
Payton, 3-night trip
Verified Hotels.com guest review
6/10 Good
3 September 2024
Checked in late. Billing issue but hopefully resolved.
Brent
Brent, 1-night family trip
Verified Expedia guest review
6/10 Good
2 September 2024
Kaitlin
Kaitlin, 1-night trip
Verified Expedia guest review
8/10 Very good
2 September 2024
The staff is very nice, the room was very clean and comfortable but my shower had a serious leak and the glass covering over the bathroom light was hanging down and body wash in shower was empty. Definitely would stay again just minor inconveniences that can happen when traveling
Erin
Erin, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
29 August 2024
We arrived late. They had a bistro that we could order food and an area to walk the dog
Jill
Jill, 1-night trip
Verified Expedia guest review
6/10 Good
26 August 2024
The room remote would not hardly work and the wifi didn’t pick up.
Nastassia
Nastassia, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
20 August 2024
Great
Michael
Michael, 1-night business trip
Verified Orbitz guest review
10/10 Exceptional
31 July 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 July 2024
I like that room had a balcony and sofa.
Nicole
Nicole, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
25 July 2024
The staff was what made the property enjoyable.
Russell
Russell
Russell, 1-night trip
Verified Expedia guest review
8/10 Very good
21 July 2024
Charles
Charles, 1-night family trip
Verified Hotels.com guest review
6/10 Good
21 July 2024
July visit
Nice appearance. Due to the clutch with Microsoft ( this is what the manager said) the room card key system wasn’t working. So if we left our room they would go and open the door for us with a master key.
The problem is that no compensation was offered. Not even a free breakfast. So that is a bit of a bummer.
Michael
Michael, 1-night trip
Verified Hotels.com guest review
4/10 Fair
16 July 2024
Poor.
No complimentary coffee or cookies at any time. $40 more extra fees tacked on which were not initially advertised. AND a parking fee! The extra queen size sofa would barely fit 1 child .
Eileen
Eileen, 1-night trip
Verified Hotels.com guest review
4/10 Fair
11 July 2024
The room was not cleaned. Jelly smeared all ovet desk. Bed was the most uncomfortable bed we have ever slept in leaving us with an 8 hr drive on 4 hrs or less of sleep. Will not be using Marriott again after this.
David
David, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
10 July 2024
Cynthia
Cynthia, 1-night trip
Verified Hotels.com guest review
8/10 Very good
4 July 2024
Fire pit is cool.
Mark
Mark, 1-night romance trip
Verified Expedia guest review
8/10 Very good
1 July 2024
While the staff was helpful, we didn’t realize the bar/restaurant wasn’t open on Sundays so that was a bummer. The pool was very cold, even though indoors. By the elevators on the third floor, there was a cup of water for over 18 hours that nobody picked up or cleaned. They are small but they all add up, you know?
Rachel
Rachel, 1-night family trip
Verified Expedia guest review
4/10 Fair
30 June 2024
Decent enough
Room wasn’t the room I paid for. The fridge didn’t work. The door didn’t work right. And to took 40 minutes to get service!
Jennifer
Jennifer, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 June 2024
Clean, comfortable, spacious room. Convenient location. We enjoyed our stay!
Susannah
Susannah, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
29 June 2024
Large field to exercise dog
Sara
Sara, 1-night trip
Verified Expedia guest review
8/10 Very good
16 June 2024
Had to wait till almost 4 to check in, yet 5 others got there rooms immediately, we was there 10 minutes before they got their 5 rooms!
Sheilah
Sheilah, 1-night trip
Verified Expedia guest review
10/10 Exceptional
14 June 2024
I was traveling with my two small dogs.
The staff was extremely helpful in helping me deal with them. Also enjoyed having a glass of wine at the bar. Everyone was so friendly