2/10 Poor
13 December 2024
Terrible stay at Bensalem Extended Stay hotel.
I arrived to find bulletproof glass at the front desk. This didn’t get me a great sense of security I live local so I know the area. Entered the room and went to the bathroom molding was coming off the wall. My wife was unable to take a bath, as there was no stopper in the drain. When trying to take a shower, it was hard to set the water to come out hot. One of the drawers in the dresser in the living area the face was falling off. The kitchen was clean dated but functional. With two people staying at the hotel, you’d expect to have two chairs at the table, but there was only one. The TV sat on a dresser that was about 4 inches lower than the top of the bed so it’s unable to watch TV while laying in bed. The mattress was uncomfortable was very lumpy. Not conducive for a good night sleepI called the front desk to find out what time the breakfast was? I was told it was grabbing go from 6 to 9 AM. I came down at 6 AM to find there was no body at the front desk. It was dark and there was no breakfast. We’re almost $100 a night you expect a little more. At best, this location was not worth $40 for a night. I will not patronize them again. I hope all the extended stays aren’t like this.
Matthew
Matthew, 1-night trip
Verified Hotels.com guest review