COVID-19 Travel Alert: If you have an upcoming booking to change or cancel, check next steps and policies here. Please only call if you are within 72 hours of check-in so we can prioritise immediate bookings. Thank you.

Skip to main content.
All properties in Shenzhen, Guangdong, China
1 room, 2 adults

Sheraton Shenzhen Futian Hotel

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
Great China International Exchange, Square, Fuhua Road, Futian District, Shenzhen, Guangdong, 518048, China

Luxury hotel with outdoor pool, connected to the convention center, near Coco Park
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
Value
Fairly good value for money

Sheraton Shenzhen Futian Hotel

from €122
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 1 King Bed, Business Lounge Access
  • Deluxe Room, 2 Double Beds, Business Lounge Access
  • Superior Room, 1 King Bed
  • Superior Room, 2 Double Beds
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Double Beds
  • Club Studio Suite, 1 King Bed, Business Lounge Access
  • Executive Suite, 1 King Bed, Business Lounge Access
  • Club Suite, 1 King Bed, Business Lounge Access

What’s around Sheraton Shenzhen Futian Hotel

Landmarks

  • In Futian
  • Shenzhen Convention and Exhibition Center - 11 min walk
  • Coco Park - 7 min walk
  • Shenzhen City Hall - 12 min walk
  • Shenzhen Civic Center - 18 min walk
  • Guan Shanyue Art Museum - 21 min walk
  • Shenzhen Concert Hall - 25 min walk
  • Lianhua Mountain Park - 26 min walk

Getting around

  • Shenzhen (SZX-Shenzhen Intl.) - 22 min drive
  • Hong Kong (HKG-Hong Kong Intl.) - 36 min drive
  • Hong Kong Lok Ma Chau Station - 3 min drive
  • Shenzhen Station - 6 min drive
  • Hong Kong Sheung Shui Station - 11 min drive
  • Shenzhen Convention and Exhibition Center Station - 3 min walk
  • Gangxia Station - 9 min walk
  • Shopping Park Station - 10 min walk

At a glance

Key facts

Hotel size

  • This hotel has 290 rooms
  • This hotel is arranged over 24 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions.

Required at check-in

  • Credit card or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (18 years old and younger) not allowed

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Children's club *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 86112
  • Conference space size (meters) - 8000
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built - 2007
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Grab bar - near toilet
  • Visual fire alarm
  • Lever door handles
Languages Spoken
  • Chinese
  • English
  • Korean
  • Russian

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Onsite venue - This restaurant specializes in Italian cuisine and serves lunch and dinner.

The Exchange Restaurant - This restaurant serves breakfast, lunch, and dinner. Open daily.

Chiu Chow Garden - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves brunch, lunch, and dinner. Open daily.

Afterwards Lobby Bar - Onsite lobby lounge. Open daily.

Sheraton Shenzhen Futian Hotel’s small print

Also known as

  • Hotel Shenzhen Futian
  • Sheraton Shenzhen Futian Hotel Hotel
  • Sheraton Shenzhen Futian Hotel Shenzhen
  • Sheraton Shenzhen Futian Hotel Hotel Shenzhen
  • Shenzhen Futian Hotel
  • Shenzhen Futian Sheraton
  • Sheraton Shenzhen Futian
  • Sheraton Shenzhen Futian Hotel
  • Shenzhen Sheraton
  • Sheraton Shenzhen
  • Shenzhen Sheraton
  • Sheraton Shenzhen Futian

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Buffet breakfast is offered for an extra charge of CNY 218 for adults and CNY 109 for children (approximately)

Children's club access is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Very Good 8.2 From 174 reviews

Fair 4.0
the rooms smelled
Mark, gb3 night business trip
Exceptional 10.0
Quality matches or even exceeds its price.
Excellent location, great services, very good conditions. Quality matches or even exceeds its price.
Kenneth, ca1 night business trip
Very Good 8.0
Quality of coffee at breakfast was not good but Starbucks is not far.
Beveley, us3 night trip with friends
Fair 4.0
A disappointed stay
All our requests (higher floor, city view, away from lift lobby) were not accepted without informing us while checked in. The staff told us that our room type had been upgraded, but in fact the room was booked at that grade. The cost of breakfast is, in my opion, expensive and we didn't have it since there are loads of food stalls/restaurant nearby. The room is spacious but a bit old, and it is facing other wings and above the ventilation vent...no view at all. The gym is excellent and the indoor swimming pool is good. But the outdoor swimming pool is old
SK, hk1 night romance trip
Exceptional 10.0
Overall is GREAT!!
Great location, right above Metro Station and surraounded by shopping malls with nice restaurants. All staff are friendly and helpful. Room is clean and large.
SHUN YIN, hk1 night romance trip

Sheraton Shenzhen Futian Hotel

Is the description of this hotel not correct? Tell us