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Enjoy Pucon

3.0 star property
Pucón beachfront hotel with 3 outdoor pools, spa

Choose dates to view prices

Photo gallery for Enjoy Pucon

Enjoy meals in this well-appointed dining area with a long table and pendant lights.
Relax in a shaded seating area surrounded by a body of water and distant hills.
Relax by the pool surrounded by breathtaking mountain views and a serene body of water.
Enjoy a drink at the central bar, surrounded by comfortable seating and a view of the outdoors.
Experience the unique triangular roof and lush greenery surrounding the hotel entrance, creating a welcoming atmosphere.
Nestled by the lake, Enjoy Pucon offers a rejuvenating retreat with a breakfast buffet and spa treatments like manicures and facials. With 3 outdoor pools, free in-room WiFi, casino gaming tables for those feeling lucky and an on-site restaurant offering lunch and dinner options.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Airport transfer
  • Casino
  • Gym
  • Bar
  • Spa

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Casino
  • Restaurants and bar/lounge
  • Full-service spa
  • 3 outdoor pools
  • Ski storage
  • Ski passes
  • Health club
  • Seasonal outdoor pool
  • 24-hour room service
  • Coffee shop/cafe

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is €103
13 Jul - 14 Jul

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite

Suite

Suite

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
LCD TV
Renovated in 2022
Private bathroom
Minibar
Cable channels
In-room safe
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
LCD TV
Renovated in 2022
Private bathroom
Minibar
Cable channels
In-room safe
  • Sleeps 4
  • 4 Single Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
LCD TV
Renovated in 2022
Private bathroom
Minibar
Cable channels
In-room safe
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Heating
LCD TV
Renovated in 2022
Private bathroom
Minibar
Cable channels
In-room safe
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite (Quadruple Room)

Suite (Quadruple Room)

Suite (Quadruple Room)

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Heating
LCD TV
Renovated in 2022
Private bathroom
Minibar
Cable channels
In-room safe
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Superior Double Room (Matrimonial)

Superior Double Room (Matrimonial)

Superior Double Room (Matrimonial)

8.0 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Heating
LCD TV
Renovated in 2022
Private bathroom
Minibar
Cable channels
In-room safe
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room (Matrimonial)

Standard Double Room (Matrimonial)

Standard Double Room (Matrimonial)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Heating
LCD TV
Renovated in 2022
Private bathroom
Minibar
Cable channels
In-room safe
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Quadruple Room

Minibar, in-room safe, free WiFi, bed sheets

Superior Quadruple Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
LCD TV
Renovated in 2022
Private bathroom
Minibar
Cable channels
In-room safe
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Superior Triple Room

Minibar, in-room safe, free WiFi, bed sheets

Superior Triple Room

Highlights

Air conditioning
Heating
LCD TV
Renovated in 2022
Private bathroom
Minibar
Cable channels
In-room safe
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Room Standard

Minibar, in-room safe, free WiFi, bed sheets

Room Standard

  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
Clemente Holzapfel 190, Pucón, Araucania, 4920000

What's nearby

  • Enjoy Pucon Casino - 1 min walk - 0.0 km
  • Pucon Beach - 3 min walk - 0.3 km
  • La Poza - 6 min walk - 0.5 km
  • Museo Mapuche Pucon - 9 min walk - 0.8 km
  • Santa Clara Monastery - 13 min walk - 1.2 km

Getting around

  • Airport shuttle (surcharge)

Restaurants

  • ‪Cassis - ‬4 min walk
  • ‪Open Pucon - ‬3 min walk
  • ‪Cafe Berlin Pucon - ‬3 min walk
  • ‪El Camino - ‬3 min walk
  • ‪Kuchenladen - ‬5 min walk

About this property

Enjoy Pucon

Enjoy Pucon is a great choice for your beach stay in Pucón. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in Swedish massages, facials and body treatments. Restaurante Rangue serves breakfast, lunch and dinner, and the bar is a great place to grab a drink. Other highlights at this Colonial hotel include a casino, a health club and a fitness centre.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 151 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; check-in end time: 4 AM
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (8 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 25 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • On-site parking includes off-street options
    • Free off-site parking within 656 ft
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • On the beach
  • Ski passes
  • Horse riding nearby
  • Ski runs nearby
  • Fishing nearby

Working away

  • Business centre
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Ski storage

Facilities

  • Garden
  • Terrace
  • Communal living room
  • Health club
  • 3 outdoor pools
  • Casino
  • Full-service spa
  • 28 casino gaming tables
  • 519 casino slot machines
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Banquet hall
  • Reception hall
  • Colonial architecture

Accessibility

  • Lift
  • Lift door width (centimetres): 70
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 80
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Front entrance ramp
  • Well-lit path to entrance
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Towels

Stay connected

  • Complimentary wireless Internet access (speed of 50+ Mbps)
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Kalül. Services include Swedish massages, facials, body treatments and manicures and pedicures. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Restaurante Rangue – This family restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Bar Rangue – On-site bar. Open daily.

Fees & policies

Refundable deposits

  • A damage deposit of CLP 80000 will be collected before check-in

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • Airport shuttle service is offered for an extra charge of CLP 16000 per person (one way)

Children & extra beds

  • Airport shuttle for children between the ages of 4 and 12 costs CLP 16000 (one-way)

Pets

  • Service animals exempt from fees
  • Pet deposit: CLP 142800 per stay
  • Pets are allowed for an extra charge of CLP 30000 per pet, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 8:00 PM
  • The seasonal pool is open from December 15 to March 15
  • Guests under 14 years old are not allowed in the health club or fitness facility, and guests under 18 years old are only allowed in the health club and fitness facility with adult supervision
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Enjoy Pucon Gran Hotel Pucon
Enjoy Gran Hotel
Enjoy Pucon Gran Pucon
Enjoy Gran
Enjoy Pucon Hotel
Enjoy Pucon Pucón
Enjoy Pucon Hotel Pucón
Enjoy Pucon Gran Hotel Pucon

Frequently asked questions

Does Enjoy Pucon offer free cancellation for a full refund?

Yes, Enjoy Pucon does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Enjoy Pucon?

Yes, there are 3 outdoor pools. Guests have pool access from 9:00 AM to 8:00 PM.

Are pets allowed at Enjoy Pucon?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 25 kg per pet. There's a charge of CLP 30000 per pet, per day, and there's also a deposit of CLP 142800 per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Enjoy Pucon?

Yes. Parking spaces may be limited.

Is an airport shuttle service offered by Enjoy Pucon?

Yes, an airport shuttle is available. The charge is CLP 16000 per person one way.

What are the check-in and check-out times at Enjoy Pucon?

Check-in start time: 4 PM; check-in end time: 4 AM. Check-out time is noon. Contactless check-out is available.

Is there an on-site casino at Enjoy Pucon?

Yes, there's a casino, featuring 519 slot machines and 28 gaming tables.

What is there to do at Enjoy Pucon and nearby?

During the winter, enjoy nearby recreation such as skiing and return when the snow melts for fishing and horse riding. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Enjoy Pucon also has a casino, a seasonal outdoor pool and a health club, as well as spa services and a garden.

Are there restaurants at or near Enjoy Pucon?

Yes, there's an on-site restaurant, Restaurante Rangue.

What's the area around Enjoy Pucon like?

Enjoy Pucon is a short 1-minute walk from Enjoy Pucon Casino and 3 minutes' walk from Pucon Beach.

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Enjoy Pucon Reviews

Reviews

7.6

Good

8.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Popular mentions

Service staff
Room
View

Reviews

10/10

Everything was amazing! Will definitely stay there again.
1-night trip

8/10

Excelente
1-night trip

10/10

Nice hystorical hotel with a fantastic SPA
1-night trip

4/10

I had to pay the value-added tax even though I thought it was already included. The hotel was on the beach, but access to it was closed because they only open it in summer—which makes no sense, as several guests wanted to walk there. There was only one can of Diet Coke in the minibar, even though the room was for two people.
2-night trip

10/10

All good
3-night trip

8/10

Location and view is fabulous! The lobby staff is efficient and friendly! The new upgraded rooms are great and very comfortable! Unfortunately, the quality of the food offered at the breakfast buffet, and the service is truly lacking! I’d pay more for the accommodation if they could make the breakfast experience a good one!!
4-night trip

8/10

I like the location with beautiful view, near to many thing such restaurants, stores and grocerys, very Nice place with good breakfast every morning. Not like: the restaurant is básic with a simple menu options and expensive for what they offer and service. Also the room service close so early at the night.
2-night trip

8/10

Couple for 1 week and see around Pucon & Villarica! The Hotel was fine in the center of town! I was here 20 years ago when is was the Gran Hotel Pucon. Enjoy is making the hotel grand again, slowly but steady my Room 422 was spectacular with lake view! Yes definitely would come back!! Ahh break fast was adequate and need improvement
7-night trip

6/10

-The staff is not friendly -I paid extra taxes ( in expedia was included when i arrived to the hotel they ask me to pay the taxes) -Nice view from the hotel -The hotel is a bit old
1-night trip

10/10

Hotel refinado, com ótima localização e excelente serviço por parte da equipe! Certamente foi uma grata surpresa! Recomendo!
3-night trip

10/10

1-night trip

8/10

3-night trip

8/10

3-night trip

8/10

Atendimento cordial e profissional. Achamos que havia muito barulho e ruído que ouvíamos apartir do quarto. Banheiro mal cheioroso, suspeito que devido ao refluxo da tubulação de esgoto. As instalações são bacanas! Vista para o lago espetacular! Poderia ter mais elevadores 2 apenas parecem insuficientes. Café da manhã bom, além da excelente localização. Não usamos piscina. Só o restaurante uma vez.
3-night trip

8/10

Si bien es hermosa arquitectónicamente … es bastante desordenado todo. Cuando hacen fiestas lamentablemente me tocó ver baños sucios y no existía un orden en los huéspedes q entraban y salían del lugar. Fuera de eso tiene unas vistas espectaculares. Pero falta más eficiencia de parte del equipo hotelero
2-night trip

6/10

El lugar donde está ubicado es inmejorable sin embargo es una edificación vieja que pide una remodelación inmediata. El buffet del desayuno muy bueno pero no reponían si se acababa algo. Les falta personal así que las esperas son continuas. Me quedaría de nuevo por donde está pero con una tarifa más baja.
2-night trip

10/10

Wow! Wonderful place! THE place to go. In front of the lake, playa, volcano, downtown, everything is there for you! Thanks and see you again
2-night trip

10/10

1-night trip

4/10

We had a very disappointing stay at this hotel. Upon arriving at 1 pm after a long trip, we were informed that check-in was only available after 4 pm. When we asked if they could call us in case a room became available earlier, the receptionist rudely declined, stating that she was too busy handling check-outs to make such calls. Once we were finally able to check in, the bathroom in our room had a terrible odor. We went to the lobby to report the issue, and the staff’s initial response was, “Is it that bad?” Eventually, they sent housekeeping, who suggested changing rooms. We didn’t receive our new room until almost 6 pm. The breakfast was another major letdown. The quality was poor, and one day many items ran out—no eggs, no ham, nothing worthwhile. I’ve attached a photo to illustrate the situation. While the hotel’s location was convenient, and the valet and luggage staff were helpful, everything else was subpar. Overall, the experience was far from what we expected for the price. Definitel not worthy
3-night trip

6/10

2-night trip

6/10

Property needs a facelift. Not all floors are equal in condition. Quite disappointing for the beautiful area.
1-night trip

10/10

3-night trip

10/10

2-night trip

10/10

2-night trip

10/10

Excelente
1-night trip