While the hotel itself is quite good, the location is a massive tourist trap, which was not at all obvious on the web site or the hotel description in hotels.com. The rooms are all nonsmoking, but smokers light up right outside the hotel entrance, the doors to which for some strange reason are always left open. As a result, smoke permeates the stairway that is adjacent to the hotel entrance. Breakfast is not good compared to other similar hotels we stayed at in Italy. In particular, the coffee machine is terrible.
As for the location, sermione is a huge tourist trap and not the idyllic lake resort we had hoped for. To get to the hotel itself requires special permission to drive into the old city, which is essentially for pedestrians only. So you have to inch along on the narrow cobbled streets hoping the tourists move out of the way. Happily, we didn’t run over any of them!
All in all, the hotel was a disappointment.