Requested an early check in prior to arrival which was offered to us and were willing to pay for it. Never got a response. When we got to hotel and asked if it was possible, we were told there was a problem because we asked to keep same room for the tour we were going on with two days later. Never emailed us when room was ready. Had a room facing square and loud construction was going on. So, a nap after all night traveling was impossible. Following night, loud music and crowds in square right across from room went on til 2 in the morning. Again, no sleep. Hotel's solution was ear plugs.
There's only a half door in shower, no enclosure so when you used shower, water was all over bathroom floor. Took over a day to dry.
Staff at front desk were not the friendliest. Neither was the bartender.
Disappointed in stay!