Experience the charm of Kraków at Vienna House by Wyndham Andel's Cracow, a luxurious retreat near St. Mary's Basilica and Main Market Square. Unwind with dry cleaning/laundry services, stay active at the gym, or relax in the sauna - guests rave about the helpful staff.
When you stay at Vienna House by Wyndham Andel's Cracow, you'll be in a great location, within a short 10-minute walk of Royal Road and Main Market Square. Guests can indulge in massages and enjoy Californian cuisine at Restauracja Mavericks, which is open for breakfast and dinner. Other features include a bar/lounge, a fitness centre and a sauna. Fellow travellers say great things about the helpful staff and location.
Languages
English, Polish
At a glance
Hotel size
159 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 16
Check-out time is 11:00 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
Children
One child (7 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs and cats only, 2 total, up to 10 kg per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet access in rooms
Parking
On-site parking only available on request
Covered on-site self-parking (PLN 120 per day)
On-site parking is limited
Electric vehicle charging point on site
Height restrictions apply for on-site parking
Transfers
Airport shuttle (available 24 hours)*
Off-site
Area shuttle within 100 metres*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Water dispenser
Travelling with children
Children stay for free (see details)
What to do
Scooter/moped hire nearby
Working away
Business centre
6 meeting rooms
Computer station
Conference centre (4736 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Free bike hire
Bike storage
Facilities
Safe-deposit box at front desk
Terrace
Fitness centre
Shopping centre on-site
Bike parking
Spa services
Sauna
At least 80% of food locally sourced
Vegan dining options
Vegetarian dining options
Locally owned and organised tours and activities
Local artist showcase
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Braille/raised signage
Lift
Lift door width (centimetres): 300
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Deep-pile carpet in room
Room amenities
Be entertained
Television
Satellite TV channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Sleep well
Soundproofed rooms
Turndown service
Premium bedding
Cot/infant bed (surcharge)
Rollaway/extra bed (surcharge)
Freshen up
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and free wired Internet
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Dining
Restauracja Mavericks – This theme restaurant specialises in Californian cuisine and serves breakfast and dinner.
Bar Smok – On-site bar. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately PLN 80 for adults and PLN 80 for children
Airport shuttle service is offered for an extra charge of PLN 150 per vehicle (one-way. Maximum occupancy 3)
Local area shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Cots/infant beds are available for PLN 250 per day
Rollaway beds are available for PLN 250 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of PLN 100 per accommodation, per day
Parking
Covered self-parking costs PLN 120 per day
Guests must contact this property in advance to reserve on-site parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property uses wind energy, plus eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Also known as
andel's Vienna House Cracow
Andels Hotel Krakow
Andels Krakow
andel's by Vienna House Cracow
Vienna House Andel's Cracow
Vienna House by Wyndham Andel's Cracow Hotel
Vienna House by Wyndham Andel's Cracow Kraków
Vienna House by Wyndham Andel's Cracow Hotel Kraków
Frequently asked questions
Does Vienna House by Wyndham Andel's Cracow offer free cancellation for a full refund?
Yes, Vienna House by Wyndham Andel's Cracow does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Vienna House by Wyndham Andel's Cracow?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 10 kg per pet. There's a charge of PLN 100 per accommodation, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Vienna House by Wyndham Andel's Cracow?
Yes. Self-parking costs PLN 120 per day. Parking spaces may be limited. Electric car charging is available.
Is an airport shuttle service offered by Vienna House by Wyndham Andel's Cracow?
Yes, an airport shuttle is available. The charge is PLN 150 per vehicle one-way.
What are the check-in and check-out times at Vienna House by Wyndham Andel's Cracow?
Check-in start time: 3:00 PM; check-in end time: 5:30 AM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Vienna House by Wyndham Andel's Cracow and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy amenities such as a sauna and a fitness centre.
Are there restaurants at or near Vienna House by Wyndham Andel's Cracow?
What's the area around Vienna House by Wyndham Andel's Cracow like?
Vienna House by Wyndham Andel's Cracow is in Kraków City Centre, a short 1-minute walk from Royal Road and 10 minutes' walk from Main Market Square. Travellers say that the area is walkable and good for shopping.
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Vienna House by Wyndham Andel's Cracow Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.4/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
13 February 2025
We had an amazing stay! The hotel is near the main station and the old town!
Ronald
Ronald, 2-night trip
10/10 Exceptional
31 January 2025
Excellent
As usual excellent stay
Perfect location
Verified traveller
1-night trip
10/10 Exceptional
18 November 2024
Great location and great hotel.
Mike
Mike, 2-night trip
10/10 Exceptional
5 December 2024
Staying here for the second time and already booked the next 2 stays here
Great location
Natascha
Natascha, 1-night trip
10/10 Exceptional
27 December 2024
Good central location
Lesley
Lesley, 3-night trip
10/10 Exceptional
21 December 2024
Fantastic hotel for exploring krakow
Excellent stay in krakow would definitely come here again. Clean modern rooms and lovely staff
Lucy
Lucy, 2-night trip
10/10 Exceptional
4 February 2025
Excellent as always
rode
rode, 1-night trip
10/10 Exceptional
25 October 2024
This hotel was absolutely wonderful, fabulous location, clean, modern, wonderful amenities and excellent staff/service
Krystyna
Krystyna, 4-night trip
10/10 Exceptional
30 January 2025
Worth every penny!
Amazing accommodations with a magnificent view! I did forget a personal belonging so hopefully they reach out to me about it soon.
ANNA
ANNA, 2-night trip
10/10 Exceptional
7 October 2024
We had a great stay. We def recommend this hotel and will stay there in the future.
Lucia
Lucia, 2-night trip
10/10 Exceptional
10 November 2024
Great hotel in good location very good food
Great hotel in very good location . Very modern and near the train station and old city . Perfect for a few days visiting krakow. Would highly recommend and breakfast also excellent
RICHARD
RICHARD, 2-night trip
10/10 Exceptional
21 October 2024
Very good hotel with excellent location. Friendly and helpful staff.
Margrét
Margrét, 5-night trip
10/10 Exceptional
16 October 2024
Room was clean and had convenient location
Walter
Walter, 1-night trip
8/10 Very good
27 November 2024
Great location, clean, spacious room. Mattress a little firm for my taste.
Donna
Donna, 3-night trip
10/10 Exceptional
27 October 2024
We love to stay here as we pass through to Ukraine. It is always clean, quiet, comfortable, and the staff is accommodating.
Alphonse
Alphonse, 1-night trip
10/10 Exceptional
7 September 2024
Clean room, good breakfast, near shopping and Old Town. Good price for the stay and if going by train to Krakow, very convenient.
Fisher
Fisher, 2-night trip
10/10 Exceptional
21 August 2024
Great location, nice, comfortable rooms very accomodating staff...especially Monika.
Stanley
Stanley, 3-night trip
10/10 Exceptional
3 September 2024
Best Stay in Kraków
Tomasz
Tomasz, 1-night trip
10/10 Exceptional
9 October 2024
This is our go to place for short stays in Krakow. It is easy to get to from the airport by train. Beautiful facility. Great staff and great location.
Alphonse
Alphonse, 1-night trip
8/10 Very good
27 December 2024
Christmas market break
Lovely hotel, ideal location close to shopping centre, old town, train station and tram links but still quiet. Room was a good size, loved having a separate bath and walk in shower. Fridge was also handy for milk and snacks. Didn’t use the restaurant so cannot comment on that. Husband used the sauna. Overall great stay.
Lewis
Lewis, 4-night trip
10/10 Exceptional
16 June 2024
Helpful staff, great location & will stay again.
Dorota
Dorota, 7-night trip
10/10 Exceptional
8 October 2024
Very close to shopping and main train station. Staff spoke English and were accommodating. Very convenient walk to old town
Suzanne
Suzanne, 5-night trip
10/10 Exceptional
27 September 2024
Staff was extremely helpful and clean. Breakfast was excellent too. The property is conveniently located just next to a shopping mall and Krakow Glowny train station.
SIEW
SIEW, 2-night trip
10/10 Exceptional
15 November 2024
Amazing!
I stayed at this hotel twice on my solo journey. The staff was absolutely wonderful, the choices around the area are supurb! This was the best hotel to stay at for train access as it was across the courtyard. I will be back!!!
Christopher
Christopher, 1-night trip
10/10 Exceptional
25 July 2024
Excellent hotel and service. One of the best and most convenient locations in town.