Guests
All properties in Krakow, Lesser Poland Voivodeship, Poland

Grand Hotel

Luxury hotel in Krakow Old Town with restaurant and bar/lounge

  • Free WiFi
From
€123

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Slawkowska 5-7, Krakow, 31-014, Lesser Poland, Poland
8.0.Very Good.
  • Beautiful hotel and a very convenient location.

    Dec 8, 2019

  • We really enjoyed our stay. The hotel is centrally located and has a lot of charm /…

    Dec 2, 2019

See all 90 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place

Guests rated location

Walkable
Dining options
Convenient
Safe
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 64 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • 24-hour business center

For families

  • Free toiletries
  • Daily housekeeping
  • Laundry facilities
  • Hair dryer
  • Elevator
  • Minibar

What’s around

  • In Krakow Old Town
  • Florianska Street - 1 min walk
  • Historical Museum of Krakow - 1 min walk
  • Krzysztofory Palace - 2 min walk
  • Amber Museum - 2 min walk
  • Szczepanski Square - 2 min walk
The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Business Room
  • Classic Double Room
  • Executive Apartment
  • Deluxe Apartment
  • Deluxe Double or Twin Room

What’s around

Landmarks

  • In Krakow Old Town
  • Florianska Street - 1 min walk
  • Historical Museum of Krakow - 1 min walk
  • Krzysztofory Palace - 2 min walk
  • Amber Museum - 2 min walk
  • Szczepanski Square - 2 min walk
  • Wyspianski Museum - 2 min walk
  • Main Market Square - 3 min walk
  • Royal Road - 3 min walk
  • Museum of Pharmacy - 3 min walk
  • Lost Souls Alley - 3 min walk

Getting around

  • John Paul II - Balice Airport (KRK) - 17 min drive
  • Krakow Glowny Station - 19 min walk
  • Krakow Lobzow Station - 5 min drive
  • Krakow Plaszow Station - 10 min drive
  • Airport shuttle (surcharge)
Profile: Krakow Old Town

Profile: Krakow Old Town

The Old Town, located in the city center, is one of Krakow’s prime visitor attractions, with iconic landmarks such as St Mary’s Basilica drawing the crowds. The glorious Renaissance Cloth Hall houses gift shops and restaurants at street level and a grand art gallery on the upper floor dedicated to 19th-century Polish art.

The best way to explore the Old Town is on foot. Starting from St Florian’s Church, follow the Royal Road past the 15th-century Krakow Barbican, down the lively shopping artery of Florianska Street to the main square. Continue up Wawel Hill for panoramic views from the castle.

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Slawkowska 5-7, Krakow, 31-014, Lesser Poland, Poland

At a glance

Hotel size

  • This hotel has 64 rooms

Arriving/leaving

  • Check-in time 4:00 PM-4:00 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 restrictions.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • 2 per room

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Offsite parking nearby (PLN 90 per day; reservations required)

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Things to do

  • 24-hour fitness facilities
  • Bicycle rentals nearby
  • Golfing nearby
  • Scuba diving nearby

Working away

  • 24-hour business center
  • Number of meeting rooms - 8
  • Conference space
  • Conference space size (feet) - 1701
  • Conference space size (meters) - 158

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Elevator

Accessibility

  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • English
  • Polish
  • Russian
  • Ukrainian

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu

Freshen up

  • Bathtub only
  • Free toiletries
  • Hair dryer

Be entertained

  • LED TV

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of PLN 90 per person (approximately)
  • Airport shuttle service is offered for an extra charge of PLN 90 per vehicle (one-way)

PetsPay at property

  • Pets are allowed for an extra charge of PLN 80 per pet, per night
  • Service animals exempt from fees

ParkingPay at property

  • Parking is available nearby and costs PLN 90 per day (1640 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas.

Policies

Guests can rest easy knowing there's a smoke detector and a security system on site.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

Also known as

  • Grand Hotel Krakow
  • Grand Krakow
  • Grand Hotel Hotel
  • Grand Hotel Krakow
  • Grand Hotel Hotel Krakow

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Grand Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, pets are welcome, with a limit of 2 per room. There's a charge of PLN 80 per pet, per night. Service animals are exempt from fees.
  • You can check in from 4:00 PM - 4:00 AM. Check-out time is noon. Express check-in and check-out are available.
  • Yes, there's an onsite restaurant. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change).
  • Yes, an airport shuttle is available. The charge is PLN 90 per vehicle one-way.
  • Have fun with nearby activities like cycling and scuba diving, and practice your swing on the nearby golf course. Grand Hotel also has a 24-hour fitness center.
8.0.Very Good.
  • 10.0.Exceptional

    krakow is fantastic

    amazing,krakow is one of the best city i ever go to

    kjetil, 3 night trip with friends, May 2, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent staff and lovely location

    Brilliant location, right in the centre of town but the street is not noisy as really no traffic. Really helpful staff. The hotel is very traditional with a lovely bar area and restaurant. We had a nice size room and a good internet connection. For anyone wanting to stay somewhere a bit special, then I would highly recommend.

    russell, 2 night business trip, Jun 26, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    In the centre of old city, very closed to the square market, restaurants and all services.

    Hazim, 3 night trip, Nov 21, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Loved staying here. It’s right in the heart of old town and the staff is amazing. Stay here.

    Dallas, 6 night business trip, Nov 10, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location, the junior suite was definitely worth the extra. Good breakfast. Best of all, the noisy disco opposite has closed down.

    4 night romance trip, Nov 4, 2019

    Verified Expedia guest review

  • 6.0.Good

    Acceptable but won’t be bavk

    Very accommodating. However, websites indicates “air conditioning” but they turn it off when it’s cool out. Problem is, there are bars and partying on street so can’t open the windows due to to the noise. A bit out of date as well.

    Richard, 2 night family trip, Oct 29, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Great location

    great location . staff very polite and helpful

    Z, 2 night business trip, Oct 21, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Old world or just old?

    The front desk staff and bellmen were fantastic, but the hotel has a tired feeling. The breakfast was terrible, I regret to say. The hotel has a fabulous location and tons of old-world charm. It's badly in need of some refurbishing and rethinking.

    4 night trip, Oct 10, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Definitely a 5 star Hotel. It may have been in the past. Breakfast is mediocre. The room was ok but the bed was worn out and uncomfortable. Location is great. The bellmen were superb. The rest of the staff was uneven. Some very nice and friendly others outright rude.

    2 night trip, Sep 18, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    amazing location,great and helpful staff specially Ms. Lauara from reception. Thanks you

    3 night family trip, Sep 4, 2019

    Verified Expedia guest review

See all 90 reviews