In the heart of the business district, The Hickstead Hotel combines modern comforts with traditional charm. Savor a meal at Oak Tree Bistro, unwind in the garden or relax with dry cleaning/laundry services and free WiFi.
Jobs Lane, Bolney, Hickstead, Haywards Heath, England, RH17 5NZ
What's nearby
Hickstead All England Jumping Course - 8 min drive - 5.4 km
American Express Community Stadium - 16 min drive - 20.8 km
University of Brighton - 16 min drive - 21.8 km
University of Sussex - 20 min drive - 21.9 km
Brighton Beach - 25 min drive - 23.4 km
Getting around
Gatwick Airport (LGW) - 28 min drive
Burgess Hill Wivelsfield Station - 6 min drive
Hassocks Station - 8 min drive
Haywards Heath Balcombe Station - 12 min drive
Restaurants
The Sportsman Pub - 15 min walk
McDonald's - 5 min drive
The Woolpack - 3 min drive
Duke of York Inn - 3 min drive
The Castle Inn - 12 min walk
About this property
The Hickstead Hotel
When you stay at The Hickstead Hotel, you'll be within a 10-minute drive of South Downs National Park. The bar is a great place to grab a drink, and guests looking for a bite to eat can visit Oak Tree Bistro, which serves breakfast and dinner. Fellow travellers love the helpful staff.
Languages
Bulgarian, English, German, Portuguese
At a glance
DONE
Hotel size
52 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
On-site extended parking
DONE
Other information
Smoke-free property
No stag or hen parties
Property amenities
Food and drink
English breakfast (surcharge) 7:00 AM–9:30 AM on weekdays and 8:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Coffee/tea in a common area
Free daily reception
Room service (limited hours)
Travelling with children
Children's menu
What to do
Golfing nearby
Hiking/biking trails nearby
Working away
Meeting rooms
Conference space (700 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Facilities
1 building/tower
Built in 1910
Garden
Television in common areas
Banquet hall
Edwardian architecture
Accessibility
Wheelchair-accessible
Room amenities
Be entertained
24-inch flat-screen TV
Digital TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Premium bedding
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Desk chair
More
Daily housekeeping
Connecting/adjoining rooms available
Special features
Dining
Oak Tree Bistro – This bistro serves breakfast and dinner. A children's menu is available.
The Grange Bar – This bar only serves dinner. Open daily.
Fees & policies
Optional extras
English breakfast is offered for an extra charge of approximately GBP 14 for adults and GBP 10 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for GBP 20.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 10.00 per pet, per night
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
This property does not have lifts.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hickstead Hotel Haywards Heath
Hickstead Haywards Heath
Classic Lodges Hickstead Hotel Haywards Heath
Classic Lodges Hickstead Hotel
Classic Lodges Hickstead Haywards Heath
Classic Lodges Hickstead
Classic Lodges The Hickstead Hotel
The Hickstead Hotel Hotel
The Hickstead Hotel Haywards Heath
Classic Lodges The Hickstead Hotel
The Hickstead Hotel Hotel Haywards Heath
Frequently asked questions
Does The Hickstead Hotel offer free cancellation for a full refund?
Yes, The Hickstead Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Hickstead Hotel?
Yes, dogs are welcome. There's a charge of GBP 10.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at The Hickstead Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at The Hickstead Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at The Hickstead Hotel and nearby?
Have fun with nearby activities such as hiking and practise your swing at the nearby golf course. The Hickstead Hotel also has a garden.
Are there restaurants at or near The Hickstead Hotel?
Yes, there's an on-site restaurant, Oak Tree Bistro.
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The Hickstead Hotel Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.8/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
7.6/10
Eco-friendliness
Popular mentions
Service staff
Room
Breakfast
Bathroom
Location
Shower
Parking
Value
Weather
Food
What guests liked
Breakfast was a highlight with good quality food, delicious portions, and a great selection. (18 reviews)
Free parking was available and there was plenty of space. (5 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
22 Apr 2025
Friendly and efficient staff, decor a little tired but room spotlessly clean and quiet, excellent breakfast. Would definitely stay at this reasonably priced hotel again if in the area.
Robert
Robert, 1-night trip
8/10 Very good
30 Apr 2025
Nice hotel and great staff just a little far out of the way from everything
Joe
Joe, 1-night trip
10/10 Exceptional
22 Apr 2025
Lovely secluded hotel at a very reasonable price. Nice spacious room. Front desk staff were very friendly
Lloyd
Lloyd, 1-night trip
10/10 Exceptional
13 Apr 2025
Great location
Very nice
Lisa
Lisa, 1-night trip
8/10 Very good
3 Apr 2025
Good value
Staff very welcoming and helpful. Food very nice especially the breakfast.
Fiona
Fiona, 1-night trip
8/10 Very good
8 Apr 2025
Good for short stays
Affordable, comfortable, quiet, not a busy hotel, need transport to stay here. Older decoration but still reasonable.
Verified traveller
2-night trip
10/10 Exceptional
29 Mar 2025
Handy hotel
Really nice hotel - ideal for business stay. Clean, friendly and helpful. Lots of parking. Will visit again.
Diane
Diane, 1-night trip
10/10 Exceptional
18 Mar 2025
Great service, friendly staff
Pleasant and convenient location. Comfortable and staff very friendly and helpful.
Stephen
Stephen, 2-night trip
8/10 Very good
7 Apr 2025
Staff were very helpful and friendly. We had a nice clean large room.
On the whole very nice hotel only negative was that the drinks in the bar, perhaps a little pricey.
Ann
Ann, 1-night trip
8/10 Very good
24 Jan 2025
always a great stay and staff always friendly and attentive
Bob
Bob, 1-night trip
10/10 Exceptional
28 Apr 2025
Getting better.
All is good value. Not the really bad smell has almost gone it is so much better.
There was areally sewage smell in the reception area about a month ago.
Breakfast good value.
We will stay again.
Getting better.
Mr Geoffrey
Mr Geoffrey, 1-night trip
6/10 Good
29 Apr 2025
Property tired but
Jane
Jane, 1-night trip
10/10 Exceptional
16 Jan 2025
Great stay
Very clean and perfect for our one-night stay! Love staying at the Hickstead.
Lucy
Lucy, 1-night trip
8/10 Very good
24 Apr 2025
Very convenient
Only downside was the room very hot as couldn’t turn off the radiator even though the window was open
Stewart
Stewart, 1-night trip
8/10 Very good
22 Jan 2025
Never a Bad Stay , staff always friendly
Bob
Bob, 1-night trip
8/10 Very good
24 Apr 2025
Staff were friendly and helpful. Rooms dated but clean. Bathroom needed an upgrade. Mattress/pillows not the comfiest which was a shame. Room doors slam so need to be mindful when closing. Dinner menu basic but suited us and food was good. Good choice for breakfast and this was also good. Limited bar on offer. Despite comments, overall a pleasant stay.
Verified traveller
2-night trip
10/10 Exceptional
25 Feb 2025
Brilliant!
Love the hickstead! So clean, friendly staff and just perfect in every way!
Lucy
Lucy, 1-night trip
10/10 Exceptional
28 Dec 2024
Excellent value
quiet with good parking
Staff very accommodating
Janette
Janette, 1-night trip
10/10 Exceptional
26 Nov 2024
Great stay
Nice stay nice food enjoyed and relaxed thank you to all staff who work hard,
Mrs yvonne
Mrs yvonne, 3-night trip
10/10 Exceptional
6 Jan 2025
Overnight stay
Great hotel for our overnight stay. Clean and comfortable.
Lucy
Lucy, 1-night trip
8/10 Very good
2 Feb 2025
always welcoming and attentive
Robert
Robert, 1-night trip
10/10 Exceptional
25 Oct 2024
Nice hotel and good value
Graham
Graham, 1-night trip
10/10 Exceptional
29 Jan 2025
This property is ideally situated , very quiet - no traffic noise. Excellent parking
Staff very helpful and accommodating
Janette
Janette, 2-night trip
8/10 Very good
1 Dec 2024
Comfortable and nice attentive staff
Bob
Bob, 4-night trip
8/10 Very good
9 Dec 2024
Quiet Hotel with friendly staff that was within easy access from the motorway.