NB At the moment, there are road works in front of the hotel, so access is by foot only. Complimentary parking at the rear of the hotel was available.
The lady in Reception who checked us in was very friendly and efficient.
Our room had recently been renovated, as had the sauna, the bed was very comfortable, though the room’s furniture, mottled grey leather sofas, were unexpected and quite un-Scandic.
At the time of our stay there was no heating (nor aircon) in our room. As it was a colder summer day, we thankfully had the sauna to compensate for the lack of heating.
Breakfast was good with plenty of choices, but the level of service was unprofessional. As an example, we asked for a basic Finnish breakfast speciality, & the answer was “Ei O”
Perhaps a customer service refresher course for the restaurant & kitchen staff would be beneficial.