Phoenix, AZ (DVT-Phoenix Deer Valley) - 33 min drive
Scottsdale, AZ (SCF) - 39 min drive
Sky Harbor International Airport (PHX) - 42 min drive
Restaurants
McDonald's - 3 min drive
In-N-Out Burger - 5 min drive
Raising Cane's Chicken Fingers - 5 min drive
McDonald's - 3 min walk
Texas Roadhouse - 14 min walk
About this property
Hampton Inn & Suites Phoenix-Surprise
Enjoy your visit to Surprise with a stay at Hampton Inn & Suites Phoenix-Surprise. For a bit of exercise, you can visit the fitness centre, or go for a swim in the outdoor pool. Fellow travellers say great things about the helpful staff and breakfast.
Languages
English, Spanish
At a glance
Hotel size
100 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in time starts at 3 PM
Contactless check-in and check-out are available
Express check-out available
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets allowed (dogs and cats only, 2 total, up to 27 kg per pet)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
On-site parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast each morning 6:00 AM–10:00 AM
Coffee/tea in a common area
Free reception (selected days)
Working away
24-hour business centre
3 meeting rooms
Conference space (1216 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Facilities
1 building/tower
Built in 2005
Safe-deposit box at front desk
Fitness centre
An outdoor pool
Hot tub
Banquet hall
Accessibility
Lift
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Closed-captioned TV
Phone accessibility kit
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
32-inch LCD TV
Cable TV channels
Films for purchase
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Free cot/infant bed
Free rollaway/extra bed
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Free weekday newspapers
Free WiFi and wired internet
Free local calls
Food and drink
Fridge
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Pool, spa, & gym (if applicable)
Pool access available from 8 AM to 10 PM
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Hampton Inn Phoenix-Surprise Hotel
Hampton Inn Phoenix-Surprise
Hampton Inn & Suites Phoenix-Surprise Hotel
Hampton Inn & Suites Phoenix-Surprise Surprise
Hampton Inn & Suites Phoenix-Surprise Hotel Surprise
Frequently asked questions
Does Hampton Inn & Suites Phoenix-Surprise offer free cancellation for a full refund?
Yes, Hampton Inn & Suites Phoenix-Surprise does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hampton Inn & Suites Phoenix-Surprise?
Yes, there's an outdoor pool. Guests have pool access from 8 AM to 10 PM.
Are pets allowed at Hampton Inn & Suites Phoenix-Surprise?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 27 kg per pet. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hampton Inn & Suites Phoenix-Surprise?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Hampton Inn & Suites Phoenix-Surprise?
You can check in starting at 3 PM. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Hampton Inn & Suites Phoenix-Surprise?
No, this hotel doesn't have a casino, but Desert Diamond Casino - West Valley (18-min drive) is nearby.
What is there to do at Hampton Inn & Suites Phoenix-Surprise and nearby?
Hampton Inn & Suites Phoenix-Surprise has an outdoor pool and 1 hot tub, as well as a fitness centre.
Hampton Inn & Suites Phoenix-Surprise Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
18 December 2024
Wesley
Wesley, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 December 2024
Excellent place, very clean.
Rick
Rick, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 December 2024
Lou
Lou, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 December 2024
Home away from home
Another great stay! Lindy was a pleasure to work with, always professional and kind. Lucky to be there when they had their “happy hour” going on. Staff is always great.
Stacey
Stacey, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 December 2024
Really nice place for the price!!
The hotel was immaculate clean and the staff was just fabulous! The hot breakfast was just that, not only hot, but very fresh too! It's right next door to a Denny's!... didn't need it!! And they also have an evening wine and beer happy hour that was really nice. The whole place is just an excellent facility!
Donald
Donald, 6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 December 2024
Lisa
Lisa, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 November 2024
Great staff.
Due a tragedy in my life, I had to stay in a hotel with my cat. As horrible as the circumstances were, the staff at Hampton were kind and accommodating. I am grateful.
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 November 2024
Perfect getaway hotel
I’ve stayed here a few times and it never disappoints always clean and friendly service .
Jimmy
Jimmy, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 November 2024
Karin
Karin, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 November 2024
sheryl
sheryl, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 November 2024
Shannon
Shannon, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 November 2024
Richard D
Richard D, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 October 2024
David
David, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 October 2024
Shawn
Shawn, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
22 October 2024
Nice place off the 303
Had a nice stay here. Convenient location off the loop freeway (303), but far enough to not hear any noise. There are train tracks across the street, but we did not hear them. Very nice room.
Peter
Peter, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 October 2024
Jennifer
Jennifer, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 October 2024
Have a wonderful stay.
Leonard
Leonard, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
1 October 2024
stephen
stephen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 September 2024
Martalena
Martalena, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 September 2024
Great choice
This was a great choice on our part! Clean, bright, organized. Our soaps and such were all provided in our bathroom and were Made in America products which was awesome to see. Breakfast on both mornings we stayed were great. Hard to pull out onto main road as it’s pretty busy but be patient.
Chad
Chad, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 September 2024
Kathy
Kathy, 1-night trip
Verified Hotels.com guest review
8/10 Very good
25 September 2024
The people above us had heavy feet and the room didnt get as cold but on the other hand great staff
Jorge A
Jorge A, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 September 2024
Verified traveller
3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
23 September 2024
Greg
Greg, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 September 2024
Surprise Hampton five stars
Amazing. Paula is always amazing goes above and beyond super friendly and someone who loves her job. The property is always welcoming and friendly. The kitchen staff always keep the breakfast area stocked and clean. It’s the small details of first impressions that go a long way. This staff really does it all.