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Art Relais

Affittacamere in Lucca

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Art Relais

Hallway
Exterior
Designer toiletries, hair dryer
Garden
Desk, cots/infant beds, free WiFi

Reviews

7.2 out of 10

Good

Popular amenities

  • Airport transfer
  • Spa
  • Ski facilities
  • Free parking
  • Pet-friendly
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Rooftop terrace
  • Breakfast available
  • Free train station pick-up
  • Ski storage
  • Hot tub
  • Massage/treatment rooms
  • Airport shuttle
  • Limo/town car service
  • Garden
  • Car hire on-site
  • Computer station
Feel at home
  • Children stay free
  • Cots/infant beds (surcharge)
  • Fridge
  • Television
  • Garden
  • Daily housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Triple Room

Desk, cots/infant beds, free WiFi

Triple Room

Highlights

Air conditioning
Fridge
TV
Designer toiletries
Hairdryer
In-room massage
Desk
Daily housekeeping
  • 23 sq m
  • Sleeps 6
  • 1 Double Bed OR 1 Single Bed

View all photos for Quadruple Room

Desk, cots/infant beds, free WiFi

Quadruple Room

Highlights

Air conditioning
Fridge
TV
Designer toiletries
Hairdryer
In-room massage
Desk
Daily housekeeping
  • 28 sq m
  • Sleeps 6
  • 2 Double Beds OR 1 Double Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Air conditioning
Fridge
TV
Designer toiletries
Hairdryer
In-room massage
Desk
Daily housekeeping
  • 23 sq m
  • Sleeps 5
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room Single Use

Designer toiletries, hair dryer

Double Room Single Use

Highlights

Air conditioning
Fridge
TV
Designer toiletries
Hairdryer
In-room massage
Desk
Daily housekeeping
  • 23 sq m
  • Sleeps 1
  • 1 Double Bed

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About the area

Map
Via Castruccio Buonamici, 221, Lucca, LU, 55100

What's nearby

  • Walls of Lucca - 9 min walk
  • Piazza Napoleone - 12 min walk
  • Piazza dell'Anfiteatro - 16 min walk
  • Cathedral of St Martin - 16 min walk
  • Guinigi Tower - 17 min walk

Getting around

  • Pisa (PSA-Galileo Galilei) - 32 min drive
  • San Giuliano Terme Ripafratta Station - 8 min drive
  • Lucca San Pietro a Vico Station - 9 min drive
  • Lucca Station - 19 min walk
  • Free train station pickup
  • Airport shuttle (surcharge)

Restaurants

  • ‪Dhea Bar - ‬4 min walk
  • ‪Osteria Bastian Contrario - ‬9 min walk
  • ‪Löwengrube - ‬4 min walk
  • ‪Pizzeria Itaco - ‬10 min walk
  • ‪Lucca In Tavola - ‬8 min walk

About this property

Art Relais

Take in the views from the rooftop terrace when you stay at Art Relais. Guests can enjoy the hot tub, along with on-site segway hire/tours.

Languages

English, Italian

At a glance

DONE

Hotel size

    • 6 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: 7 PM
    • Express check-in/out available
    • Check-out time is 10:30 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle (available on request)*
    • Free train station pickup*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge)
  • Barbecue grills

Travelling with children

  • Children stay for free (see details)

What to do

  • Scooter/moped hire
  • Segway hire/tours
  • Access to nearby health club
  • Mountain biking nearby

Working away

  • Computer station

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bike hire
  • Segway hire/tours
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1900
  • Rooftop terrace
  • Garden
  • Picnic area
  • Hot tub
  • Massage/treatment rooms

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Cot/infant bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Designer toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

Optional extras

  • Full breakfast is offered for an extra charge of approximately EUR 5 per person
  • Airport shuttle service is offered for an extra charge of EUR 60 per person (one way)

Children & extra beds

  • Cots/infant beds are available for EUR 15 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Art Relais Condo Lucca
Art Relais Condo
Art Relais Lucca
Art Relais
Art Relais Lucca
Art Relais Affittacamere
Art Relais Affittacamere Lucca
Art Relais Lucca
Art Relais Affittacamere
Art Relais Affittacamere Lucca

Frequently asked questions

Are pets allowed at Art Relais?
Yes, pets are welcome.
Is parking offered on site at Art Relais?
Yes, there's free self parking.
Is an airport shuttle service offered by Art Relais?
Yes, an airport shuttle is available. The charge is EUR 60 per person one way.
What are the check-in and check-out times at Art Relais?
Check-in start time: 2 PM; check-in end time: 7 PM. Check-out time is 10:30 AM. Express check-in and check-out are available.
What is there to do at Art Relais and nearby?
Have fun during the warmer months with activities nearby such as mountain biking. Additional recreation on-site includes segway hire. Relax in the hot tub or enjoy the use of other amenities, which include a Turkish bath and a picnic area. Art Relais also has a garden and access to a nearby health club.
What's the area around Art Relais like?
Art Relais is a short 9-minute walk from Walls of Lucca and 10 minutes' walk from City Wall.

Art Relais Reviews

Reviews

7.2

Good

7.8/10

Cleanliness

6.8/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

2/10 Poor

Looked good online, but not close up
The site said that it was three star. It was really a one star. You could tell that the building was once really nice place to stay. But the owners have not kept up the building. Poor paint, cracking walls, and the floors badly need refinishing. The room had dated decor, and there was a strange sliding door to the bathroom, which did not totally cover the doorway. The entire room was poorly cleaned, with gum under one of the lamp shades, hairs in the bathroom and on the plate, and the plastic (yes, plastic!) mugs had lipstick residue from the last user. The receptionist was very helpful with check in, and some advise on what to go to in the town, but was not in the building at check in. The A/C did not work, and was not fixed in the time we were there. It has so much potential, and all of the pieces are there, but there needs to be a lot more detail in the cleaning, upgrading, and decor. The room did have a small fridge, which did make it easy to keep food. I would not stay here again until I thought that the problems were rectified.
Verified Hotels.com guest review

8/10 Very good

Lovely hotel
I thought the hotel was very pretty and the staff were great. The air conditioning in the room was not great though. The centre of Lucca was within an easy walking distance.
Verified Expedia guest review

6/10 Good

10 days in Lucca
a few problems with he room/no bathroom light &they were unable to fix it/toilet seat would not stay up/staff friendly & obliging/owner not friendly/full payment had been taken from my credit card before my arrival/I was going to pay cash/as a result 15euros were added to my card statement/poor arrangements for checking in/no reply when I telephoned/convenient for city /could be a much better b&b/ unsuitable for anyone with mobility problems/no lift/steep stairs
Verified Hotels.com guest review

6/10 Good

Basic but clean
We have stayed here several times over the last 7 years and I would have to say it is not as good as it used to be. Staff are very friendly and check-in was quick. The room on the first floor was basic but had clean linen and a comfy bed. Breakfast was extremely basic and when we left we went for a decent coffee and pastry at a cafe bar round the corner. It is located on a side street outside of the city walls but quick and easy to walk into central Lucca.
Verified Hotels.com guest review

8/10 Very good

Huge rooms, great value
This hotel was great, the room was huge and really nice. It didn't even feel like a hotel, more like a mini-house. It was walking distance from the city centre and was in a good neighbourhood. The breakfast in the morning was homemade and really good and in the cute courtyard. The staff was very helpful and friendly as well. I'd recommend it to anyone!
Verified Hotels.com guest review

8/10 Very good

Great Location
We arrived In Lucca using the train from Pisa. We walked from the station to the hotel along the Lucca walls which took about 15 mins which was lovely. The hotel is in a great location only taking 5 mins to walk into Lucca. The staff were very helpful and friendly. The rooms were very clean and comfortable. Bedding and towels changed daily. Breakfast was good your typical continental. We would use this hotel again as it made our stay enjoyable.
Verified Hotels.com guest review

4/10 Fair

Good rooms but the owners don't really care.
There's no reception that is open. Hard to find. Had to call for them to open the door. When I got to the hotel early they informed me the room wasn't ready to come back at 2pm. When I came back at 2 the staff lady (who was the nice one) told me that actually I was in another hotel a few blocks away. I clearly reserved the leoni hotel and had the reservation printed out. She then called the owner who told her that no I was in the other hotel. I had to explain that I booked based on location and pictures and that I didn't feel comfortable going somewhere else I didn't know and had never seen. She called him again and this time he told her to give me room no. 1. The room was nice and comfortable. It was somewhat clean. The floors needed a little mopping.. But fine. After all day walking around I came back to the hotel and there was some sort of party going on the backyard. Some people singing really loud. I didn't complain until it was about 11:30pm and someone started playing some kind saxophone.. Right under my door that opened to the small backyard. When I called the number I had for the reception (because there is no "reception") the owner picked up. Took them about an hour to stop the noise and turns out it was him and his family/friends who were in the backyard.. I'm not sure what he's thinking but it didn't feel that he took his business seriously. Oh and the breakfast is not included in this B&B..(what????) should not be called b&b at all.
Verified Expedia guest review

8/10 Very good

Friendly staff
Comfortable, with all requests being attended to straight away! Lovely, stylish hotel, but brekky was a bit sporadic.
Verified Hotels.com guest review

10/10 Exceptional

Very nice place
Great location to Historic Center, 5 minute walk. Very clean, great breakfast, very nice staff. Good bed and bathrooms, free parking. It has it all.
Verified Expedia guest review

8/10 Very good

Ideal Hotel for Old Lucca town
We had a nice room in "Attic" with nice old beams etc, Nicely fitted out and for what we paid V Nice, They can organise Bikes, which is by far the best way to see the town. Breakfast ok, Internet ok, All in Very nice
Verified Expedia guest review

8/10 Very good

Comfortable, rustic and so convenient
Just five minutes walk from Lucca city walls. On street parking - free down one side of the road. Our downstairs room (no.2) opened onto a communal terrace. Very high ceiling, air conditioning, refrigerator & kettle in the room. Breakfast - croissant, cereal, melba toast etc. then coffee, tea and juice or water served in a basement room a bit like a wine cellar! Clean room, all electrics worked, wifi okay.
Verified Expedia guest review

10/10 Exceptional

Friendly staff, room clean and comfortable
Verified Expedia guest review

6/10 Good

basic hotel
Room very basic and simple. No information (code) for Wifi given. There's a walk into town of approx 15 minutes. The road in front of the hotel is strongly frequented by ambulances/polices cars. So prepare yourself to listen to the siren at any time.
Verified Hotels.com guest review

10/10 Exceptional

Great location and very nice stuff
The hotel is a short walk to the information office and the old town. The stuff was great. I overslept for breakfast but they left my everything waiting for me. You do have to pay for breakfast which I am not sure it was worthed the 6euros.
Verified Hotels.com guest review

8/10 Very good

Cheap B&B close to Lucca
Very nice B&B, close to Lucca walled city. 5 mins walk max. Stayed on top floor with beautiful wooden beams. Comfortable and clean room. Shower is in room which may put some off but was fine for us. Office has limited hours, and breakfast was not included in out rate and we chose to have it in the city. Everything done on check in and office was not open when we left at 10, so left keys in door when leaving. Owners live down stairs so was able to leave our luggage in the locked office and pick it up at 12 prior to leaving Lucca.
Verified Expedia guest review

4/10 Fair

Great location, but that's it!
It might say B n B but if you want breakfast it costs an extra 5€. We had # 4 with a king bed, and bunkbeds. The kingbed is worn flat on the sides and still high in the center so it is like sleeping on a little hill. Which is too bad because it was a very comfy mattress. Wifi is terrible, we were rarely with service, or the signal strength was so weak we couldn't access internet or send/receive email. Property is completely unmanned after about 6pm, until service staff who come in about 7am. When we arrived about 4pm another couple was standing on the stoop in the rain and had been waiting 40+ minutes for someone to come let them in. Our fridge didn't work, and the shower head attachment was broken so that you had to hold it with one hand and shower with the other, thankfully my hubby was able to repair it. Property is basic and economy. Tiny shower with 11 inch opening. There was ample hot water, and little squeeze packets of shampoo were available. Property is a smoking property even though they say the 'rooms' are non smoking. Consequently you frequently have smoke smell in your room, especially if like our room the a/c won't blow and you need the windows open. Have no clue what the breakfast is like since it is served on the patio and I refused to walk through the smokers to check it out. Location is convenient to city walls and historic city. Nice neighborhood with restaurants and food store. Eva, super sweet and helpful. I would not return to this BnB.
Verified Hotels.com guest review

6/10 Good

Good for a one night stay
Hotel was very convenient to Lucca and that's what we wanted. Everything was fine, but nothing to write home about and certainly not someplace you'd want to hang around. But we had limited time to see Lucca, which was fantastic, and this hotel was in a good location and was very inexpensive.
Verified Hotels.com guest review

4/10 Fair

Good location, pity about the hotel
The hotel was clean and the staff were really, really nice (couldn't speak very much English but shame on us for not speaking Italian). However, Room 108 is tiny, beams which you hit your head off, window shutter doesn't work properly, shower you have to use one hand to hold it (also cublcle tiny). Sorry, wish could give a better review.
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

8/10 Very good

Close to Lucca
The hotel is relatively basic with few services, but the location is great being so close to the walled city of Lucca, it is clean and there is plenty of free parking in the surrounding streets. I would avoid the breakfast as it is average plus there is a great cafe just around the corner.
Verified Hotels.com guest review

6/10 Good

Great location in Lucca
Great location as 5 minutes from one of the entrances to Lucca. Very little english spoken by staff, but still helpful. Room was very big, but the tiniest shower. Even my skinny husband found it hard to shower. Considering the bathroom/room was fairly spacious, they should really consider putting in a bigger shower. Despite the shower, excellent location for the price paid, as hotels within the walls a lot dearer.
Verified Hotels.com guest review

6/10 Good

Great location, decent accommodation
The hotel location is at an excellent location, within a short walking distance of the city center. The area is not very touristy and one can enjoy coffee shops and bakeries with other locals. The rooms are comfortable, nothing great and the breakfast is sparse. I would recommend eating at one of the coffee places nearby. The staff are nice and accommodating. Overall a nice experience. Great value for money.
Verified Hotels.com guest review

8/10 Very good

Lots of character!
This is a beautiful hotel. We stayed in room 9 on the top floor, which is a beautiful romantic bedroom with a kingsize bed, orthopaedic mattress and gorgeous wooden beams. The bathroom and shower were very clean (although the shower was in the actual bedroom, which I wasn't a fan of). We arrived at the hotel at 1pm but found it difficult to find where reception was as it was inside the building, not 3 metres away as suggested by the sign outside. Once in reception, it was easy to check in and as we were early and our room wasn't ready, staff gave us a room that was already made, which was really helpful. You can choose to have breakfast there (it is 5 euros per person) but we didn't so I can't unfortunately comment on the food. When we checked out in the morning, no one was at reception and I couldn't find anyone in the breakfast room. We started to worry a bit as we had to rush to get our train. After 5 minutes, someone arrived so we checked out successfully. Friendly staff. Would recommend for a short stay and particularly for couples as it's very beautiful and romantic!
Verified Expedia guest review

6/10 Good

ok for an overnight stay, not for any longer
on arrival mid afternoon we couldnt gain access to the property, which we found a bit disturbing, a lady from a nearby launderette finally got the owners on the phone and we were let in.The person we spoke to at the hotel was not interested on our arrival, just handed keys over, we never saw anybody else during our five night stay, only the young girl dealing with the buffet breakfast in the mornings, she was very nice,maid service was ok, she was nice too.Overall i personally would not stay here again, the room itself was ok but all the property needs a good clean!!!!
Verified Expedia guest review

6/10 Good

Good location
Had difficulty with the wifi. No parking except on the street. Good for visiting the walled city.
Verified Expedia guest review