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Raffles The Palm

Photo gallery for Raffles The Palm

Exterior
Private beach
Private beach
Private beach
Indoor pool, outdoor pool

Overview of Raffles The Palm

Raffles The Palm

Beachfront hotel in Palm Jumeirah with spa, outdoor pool

9.0/10 Superb

21 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Air conditioning
  • Lounge area
  • Bathtub
Map
West Cresent, Palm Jumeirah, Dubai, 213208
Main amenities
  • 24-hour business centre
  • 4 restaurants and bar/lounge
  • 6 meeting rooms
  • Breakfast available
  • Children's pool
  • Coffee shop/cafe
  • Daily housekeeping
  • Full-service spa
  • Indoor pool and outdoor pool
  • Massage/treatment rooms
  • On a private beach
  • Pool bar
For families
  • Children's pool
  • Connecting/adjoining rooms available
  • Free cots/infant beds
  • Playground on site
  • Separate bath and shower
  • Separate sitting area

Room options

About this area

What's nearby

  • In Palm Jumeirah
  • Aquaventure - 6 min drive
  • Dubai Marina Mall - 13 min drive
  • Marina Beach - 16 min drive
  • The Walk - 21 min drive
  • Wild Wadi Water Park - 22 min drive
  • Souk Madinat Jumeirah - 21 min drive
  • Burj Al Arab - 17 min drive
  • Mall of the Emirates - 17 min drive
  • Ski Dubai - 24 min drive
  • Ibn Battuta Mall - 20 min drive

Getting around

  • Dubai (DXB-Dubai Intl.) - 42 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 44 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 66 min drive

Restaurants

  • Al Safadi - 8 min drive
  • Th8 Palm beach bar - 12 min walk
  • ستاربكس - 5 min drive
  • Phantom House - 7 min drive
  • SoBe - 7 min walk
Map

About this property

Raffles The Palm

Raffles The Palm is a great choice for your beach stay in Dubai. The outdoor pool and indoor pool provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials and aromatherapy. Dining choices include 4 restaurants, and the bar/lounge is a great place to grab a cold drink. A poolside bar, a children's pool and a terrace are other highlights.

Languages

Arabic, English, Filipino, German, Hindi, Italian, Russian, Serbian, Spanish, Turkish, Ukranian, Urdu

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 389 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free Wi-Fi (speed: 50+ Mbps) and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • 4 restaurants
  • Bar/lounge
  • Coffee shop
  • Poolside bar
  • Private dining

Travelling with children

  • Children's pool
  • Playground

What to do

  • On a private beach

Working away

  • 24-hour business centre
  • 6 meeting rooms
  • Conference space (6458 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Romance packages
  • Wedding services

Facilities

  • 1 building/tower
  • An indoor pool
  • An outdoor pool
  • Arcade/games room
  • ATM/banking
  • Built in 100
  • Full-service spa
  • Garden
  • Massage/treatment rooms
  • Terrace

Accessibility

  • Accessible bathroom (selected rooms)
  • Braille/raised signage
  • Doorbell and phone notifications
  • Grab bar in shower
  • Hand-held shower heads
  • Handrails in stairwells
  • Height-adjustable showerheads
  • In-room accessibility (selected rooms)
  • Lever door handles
  • Lift
  • Roll-in shower (selected rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

Languages

  • Arabic
  • English
  • Filipino
  • German
  • Hindi
  • Italian
  • Russian
  • Serbian
  • Spanish
  • Turkish
  • Ukranian
  • Urdu

Room amenities

Be entertained

  • 48-inch Smart TV
  • Digital TV channels
  • IPod docking station

Home comfort

  • Air conditioning
  • Dressing gowns and slippers
  • Electric kettle
  • Espresso maker
  • Iron/ironing board
  • Minibar
  • Wet bar
  • Window screens

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Free rollaway/extra bed
  • Premium bedding
  • Soundproofed rooms
  • Turndown service

What to enjoy

  • Furnished balcony/patio
  • Separate sitting area

Freshen up

  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Bidet
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Complimentary wireless Internet access (speed of 50+ Mbps) and free wired Internet
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free newspapers
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Connecting/adjoining rooms available
  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

Spa

Cinq Mondes has 23 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: AED 10.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AED 200 for adults and AED 100 for children

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 6:00 PM
  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>This property accepts credit cards, debit cards, mobile payments and cash.</p> <p>Mobile payment options include: Apple Pay.</p> <p>This property reserves the right to pre-authorise the guest's credit card prior to arrival. </p>

Also known as

Raffles The Palm Hotel
Raffles The Palm Dubai
Raffles The Palm Hotel Dubai
Raffles The Palm (Opening October 2021)

Frequently asked questions

Does Raffles The Palm offer free cancellation for a full refund?
Yes, Raffles The Palm does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Raffles The Palm?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Raffles The Palm?
Yes, there's an indoor pool, an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 6:00 PM.
Are pets allowed at Raffles The Palm?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Raffles The Palm?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Raffles The Palm?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Raffles The Palm and nearby?
Raffles The Palm has a private beach, a spa and an outdoor pool, as well as a Turkish bath, an arcade and a garden.
Are there restaurants at or near Raffles The Palm?
Yes, there are 4 on-site restaurants.
Does Raffles The Palm have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Raffles The Palm have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Raffles The Palm like?
Raffles The Palm is in Palm Jumeirah. Popular attractions include Marina Beach, which is 16 minutes away by car.

Reviews

9.0

Superb

9.3/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.1/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Poor

Bad hotel
Would be better if the buffet was more intercontinental.
Hasan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing!!!!!
Totally fabulous in every way! Would highly recommend.
Miriam, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andy, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Vachagan, 8-night trip
Verified Expedia guest review

10/10 Exceptional

This is the most beautiful plush resort hotel ever!. The rooms are unbelievable the staff so friendly and the pool and pool bar Vegas style! Loved everything about raffles
Anna, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Unbelieveable.
Unbelievable. The service was excellent. The room was more then wonderful. The food in the club lounge was the best I have experienced in any hotel.
Catherine Elizabeth, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

awesome
Hardeep Kaur, 1-night family trip
Verified Expedia guest review

8/10 Very good

Mohammed, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Exceptional
Our stay was exceptional from the moment we checked-in until the last minute. Robert the receptionist hosted us with a smile and it took me only 3 minutes to check in.the pool was amazing, the stuff was professional, everybody is smiling and welcoming.. royal, exceptional and relaxed place. Would definitely come again.
Hassan, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I really liked. It is but far away than center but still good
albert, 4-night trip with friends
Verified Expedia guest review