4/10 Fair
1 December 2024
Very disappointed that I wasted my weekend here..
The staff were friendly. Unfortunately this was our third stay at this particular location, but will be our last. Our first room had hot or hotter water in the sink and toilet, but in the morning we discovered there was no water in the shower. They moved us to a different room which had an overfull dehumidifier, a fist shaped "dent" in the wall and while we at least had cold water to brush teeth with, the shower was scalding hot or flesh melting hot. My hot tub at 104⁰ is cooler than the shower was. Someone came and took notes the dent and apologized for the overly hot water but that was it, no offer to rectify anything beyond that. If we had not already paid and used our credits on a non-refundable reservation, we would have gone to another hotel but we were already out the money so we were stuck.
Tamara
Tamara, 2-night trip
Verified Hotels.com guest review