The Benson Hotel

4.0 star property
Art Deco hotel with outdoor pool, near Cairns Esplanade

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December 2024
January 2025

Photo gallery for The Benson Hotel

Suite
Pillow-top beds, laptop workspace, free WiFi, bed sheets
Property entrance
Breakfast and dinner served
Terrace/patio

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Air conditioning
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Self parking
  • Business centre
  • 2 meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
Feel at home
  • Microwave
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The price is €109
includes taxes & fees
22 Dec - 23 Dec

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About the area

Map
44-56 Grafton Street, Cairns, QLD, 4870

What's nearby

  • Cairns Central Shopping Centre - 5 min walk - 0.5 km
  • Cairns Esplanade - 6 min walk - 0.5 km
  • Reef Fleet Terminal - 8 min walk - 0.7 km
  • Esplanade Lagoon - 9 min walk - 0.8 km
  • Cairns Marlin Marina - 12 min walk - 1.0 km

Getting around

  • Cairns, QLD (CNS-Cairns Intl.) - 13 min drive
  • Cairns Station - 9 min walk
  • Freshwater Station - 15 min drive
  • Redlynch Station - 17 min drive

Restaurants

  • ‪Annee's CaPhe - ‬5 min walk
  • ‪Caffiend - ‬2 min walk
  • ‪Gilligan's Travels - ‬5 min walk
  • ‪The Lillipad Cafe - ‬1 min walk
  • ‪Indian brothers restaurant Cairns - ‬4 min walk

About this property

The Benson Hotel

The Benson Hotel offers a great location, putting you within a 15-minute walk of Cairns Esplanade and Cairns Marlin Marina. Guests can take a dip in the outdoor pool or grab a bite to eat at Benson Bar & Restaurant, which serves breakfast and dinner. Other highlights at this Art Deco hotel include a bar/lounge, a snack bar/deli and a terrace. Fellow travellers say great things about the helpful staff and location.

Languages

English, French, Indonesian, Spanish

At a glance

DONE

Hotel size

    • 101 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 2 per cent for credit card payments
    • Front desk staff will greet guests on arrival
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
DONE

Required at check-in

    • Debit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site parking only available on request
    • Secured covered on-site self-parking (AUD 25 per night)
    • Wheelchair-accessible parking on site
    • On-site parking is limited (max. 1 space per unit)
    • Height restrictions apply for on-site parking
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Snack bar/deli

Travelling with children

  • Pool gate
  • Fence around the pool

What to do

  • Bike tour information
  • Bike rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby
  • Skydiving nearby

Working away

  • Business centre
  • 2 meeting rooms
  • Conference space (2885 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop
  • Bike storage
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1984
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Bike parking
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture
  • Art Deco architecture

Accessibility

  • Lift
  • Lift door width (centimetres): 90
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 62
  • Wheelchair-accessible restaurant
  • Closed-captioned TV
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Digital TV channels
  • Streaming services

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Pillow-top mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free weekday newspapers
  • Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices)) and free wired Internet
  • Desk chair

Food and drink

  • Champagne service
  • Mini fridge
  • Microwave
  • Free tea bags/instant coffee

More

  • Daily housekeeping

Special features

Dining

Benson Bar & Restaurant – This brasserie serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Fees & policies

Refundable deposits

  • Breakage deposit: AUD 100 per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AUD 30 for adults and AUD 22 for children
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 2 per cent

Children & extra beds

  • Rollaway beds are available for AUD 35.0 per night

Parking

  • Covered self-parking costs AUD 25 per night
  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 9:00 PM

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Also known as

The Benson Hotel Hotel
The Benson Hotel Cairns
The Benson Hotel Hotel Cairns

Frequently asked questions

Does The Benson Hotel offer free cancellation for a full refund?
Yes, The Benson Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Benson Hotel?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 9:00 PM.
Are pets allowed at The Benson Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Benson Hotel?
Yes. Self-parking costs AUD 25 per night. Parking spaces may be limited.
What are the check-in and check-out times at The Benson Hotel?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at The Benson Hotel?
No, this hotel doesn't have a casino, but Reef Hotel Casino (7-min walk) and Cazalys Cairns (5-min drive) are both nearby.
What is there to do at The Benson Hotel and nearby?
Have fun with nearby activities such as cycling, boat tours and fishing. Additional recreation nearby includes casino gaming, cave exploring and ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
Are there restaurants at or near The Benson Hotel?
Yes, there's an on-site restaurant, Benson Bar & Restaurant.
What's the area around The Benson Hotel like?
The Benson Hotel is in Cairns Central Business District, a short 9-minute walk from Cairns Station and 6 minutes' walk from Cairns Esplanade. Travellers say that the area is walkable and good for shopping.

The Benson Hotel Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Olivia, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

John, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic Hotel Experience!
We loved our stay here! The rooms were stylish and modern, breakfast buffet offered a wide variety and fresh options, staff were warm and helpful, and the location couldn't be better. Perfect choice for anyone!
Subashree, 2-night trip
Verified Hotels.com guest review

6/10 Good

Joanne, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

SUPER NICE STAFF
Vikash, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ok
Interior was a little un loved. Numbers falling off doors, fridge wasn’t working properly, microwave but no plates or utensils. $2 for a bottle of water that wasn’t even cold. (Sitting on bench)
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pam, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Andrea, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

Oscar, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel location is very good.
Xiaoyi, 3-night trip
Verified Hotels.com guest review

8/10 Very good

It is very close to the market and shopping centers.
Em, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Overall pretty good
After 3 weeks 4WD up to Cape and back it was good to have a nice hot shower and change of clothes. This hotel was a welcome change to the camping and camp grounds. A nice place to refresh before heading south.
Andrew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff were fantastic Rooms very clean pool area great
Tony, 5-night trip
Verified Wotif guest review

8/10 Very good

Nice, but humid room.
Staff was nice and helpful. Room was clean. Beds were comfortable. Microwave, refridgerator and kettle worked. Could not get ac set below 23C. The room was warm at times and was humid. No charge for late check out before noon.
Lori, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Gerald, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Kirsty, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great location, walkable to promenade and endless restaurants. Good sized room and comfortable bed and pillows. Bar upstairs and evening entertainment was fun. Housekeeping on the weekend was a little lax however front desk team were excellent and dealt with the issue. Would definitely recommend.
Helena, 6-night trip with friends
Verified Expedia guest review

6/10 Good

Lack of flexibility regarding refund of one day accommodation not used because of change of travel plans.
Catherine, 5-night romance trip
Verified Expedia guest review

4/10 Fair

Rooms were good however the noise gt entertainment was unbearable
John and John, 1-night trip
Verified Wotif guest review

8/10 Very good

Damon, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great location and decent rooms
Jagdish, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Andrea, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Christopher, 2-night trip
Verified Wotif guest review

8/10 Very good

William, 3-night trip
Verified Expedia guest review

8/10 Very good

kishor, 2-night trip
Verified Lastminute guest review